2012 Full-year results: Presentation - Unibail-Rodamco

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•The 4 Star label is a UR Lab initiative intended to increase the customer comfort and ensure consistency of quality and services in the Group’sshopping centres. The objective is to provide visitors with a unique shopping experience through:• Quality;• Welcome attitude;• Premium services.•4 Star is the Group’s new quality referential based on a list of 571 criteria. Each Shopping Centre Manager is responsible for implementing qualitycontrols introduced by the label. In order to standardise the initiative and guarantee its credibility, Unibail-Rodamco selected SGS, a world leaderin certification, in order to audit the malls and validate the 4 Star label for each mall.•Launched in March 2012, the 4 Star label was awarded in 2012 to 9 shopping centres:• Carré Sénart (Lieusaint), Confluence (Lyon), Arkadia (Warsaw) and Galeria Mokotów (Warsaw) in H1-2012;• Docks 76 (Rouen), Rivétoile (Strasbourg), So Ouest (Paris region), Nacka Forum (Stockholm) and Amstelveen (Amsterdam) in H2-2012.•The labelling process will continue in 2013 and 2014.
26INTRODUCTION OF PREMIUM RETAILERS CONTINUES TO BUILD THE DIFFERENCEDeals signed with international premium retailers (1) since 200910413914482009 2010 20112012• Introduction of international premium retailers (1) continuously growing since 2009• +34% in premium deals in 2012• Deals signed with 55 different premium retailers since 2009, of which 28 introduced in the Group’s shopping centres for the first time
Page 1 and 2: Re-inventing the customer experienc
Page 3 and 4: TABLE OF CONTENTS• 2012 Full-Year
Page 5 and 6: 22012 FULL-YEAR RESULTS AND VALUATI
Page 7: STRONGOPERATING PERFORMANCELa Maqui
Page 10 and 11: •Total consolidated Net Rental In
Page 12 and 13: (1) Rotation rate = (number of re-l
Page 14 and 15: •Tenant sales in Unibail-Rodamco
Page 16 and 17: (1) Footfall performance as of Dece
Page 18 and 19: •Unibail-Rodamco’s Spanish shop
Page 20 and 21: •Unibail-Rodamco’s consolidated
Page 22 and 23: •2-8 Ancelle is a 16,600 m² GLA
Page 24 and 25: •The 2012 activity level was larg
Page 27 and 28: 13NAV GROWTH DRIVEN BY RENTAL GROWT
Page 29 and 30: 14DECREASE IN INTEREST RATES WEIGHS
Page 31 and 32: 15LARGE SHOPPING CENTRE VALUES CONT
Page 33: ROBUST BALANCE SHEETFisketorvet, Co
Page 36 and 37: •The financial ratios of the Grou
Page 38 and 39: •Medium to long-term financing tr
Page 40 and 41: (1) Average spread over mid-swap ra
Page 43 and 44: 21ACTIVE AND DISCIPLINED VALUE CREA
Page 45: RE-INVENTINGTHE CUSTOMER EXPERIENCE
Page 49 and 50: 24FOCUS ON RE-INVENTING THE CUSTOME
Page 51: 254 STAR LABEL: A UNIQUE QUALITY RE
Page 55 and 56: 27BROADENING THE RETAIL OFFERPrice
Page 57 and 58: ICONIC SHOP FRONTS: NEW DESIGN REFE
Page 59 and 60: 29DINING EXPERIENCE: CREATING NEW E
Page 61: 30DINING EXPERIENCE: A RECIPE TO IN
Page 64 and 65: •The Dining Experience concept wa
Page 66 and 67: •In 2012 the Group considerably a
Page 68 and 69: •So Ouest is a 48,434 m² GLA sho
Page 70 and 71: •Since opening, So Ouest proves t
Page 72 and 73: •Acquired in October 2011, Splau
Page 74 and 75: •Unibail-Rodamco has two main lon
Page 76 and 77: •At the end of 2012, 43% of the G
Page 79 and 80: 39€7 BN OF PRIME QUALITY DEVELOPM
Page 81 and 82: 3 SHOPPING CENTRES SUCCESSFULLY OPE
Page 83 and 84: 412013-2015: MOMENTUM FOR NEW DELIV
Page 85 and 86: STRONG GROWTH AHEADCENTRUM CERNY MO
Page 87 and 88: STRONG GROWTH AHEADALMA EXTENSION,
Page 89 and 90: STRONG GROWTH AHEADTOISON D’OR EX
Page 91 and 92: 42STRONG GROWTH AHEADCentrum Cerny
Page 93 and 94: STRONG GROWTH AHEADAÉROVILLE, PARI
Page 95 and 96: CAPTURING LANDMARK DEVELOPMENT PROJ
Page 97 and 98: 45CAPTURING LANDMARK DEVELOPMENT PR
Page 99 and 100: 46BUILDING NEW GENERATION OFFICE BU
Page 101: OUTLOOKAND DISTRIBUTIONArkadia, War
Page 104 and 105:
•For 2013, the Group remains posi
Page 106:
•The Group will propose to the An
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2012 Full-year results: Presentation - Unibail-Rodamco

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