2012 Full-year results: Presentation - Unibail-Rodamco

•Since opening, So Ouest proves to be an outstanding success both for customers and retailers:• 2.8 Mn visits since opening;• 96% customer satisfaction (1) ;• 59,659 facebook fans, 90,371 apps downloaded and 54,524 loyalty cardholders, 820,825 website visits (2) ;• Media coverage (3) worth more than €2 Mn.•With 74% of customers coming by foot or public transportation, So Ouest attracts 76% of its customers from Paris or the Hauts-de-SeineFrench department.(1) Marketing study conducted by Unibail-Rodamco on November 15, 2012(2) As of January 24, 2013(3) Sources: Press Index, Kandar