24 www.nasuwt.org.ukPlanning is the final stage of the process. Once you have understood theproblem and have gathered the necessary information, you shouldconsider the following:l Does the case have merit?llllShould the Union be supporting it?Is it an individual matter that needs tackling with grievance or disciplinary procedures oris it a collective matter that needs taking up through campaigning or existingconsultation/negotiation machinery?Is it a case that needs the involvement of others within the Union (Health and SafetyRepresentative, Local Secretary, etc.)?Is it a problem that can be sorted out at school level or does it need tackling at the LA, oreven national, level?A good guiding principle is that problems should be sorted out at the lowest possible level.Many simple, minor day-to-day problems can be sorted out by informal discussions withmembers of the management team and, if this can be done, it benefits everybody. It is betterto be a troubleshooter where possible! If the problem is urgent, then there should be a wayof raising it immediately with the headteacher.Sometimes it will not be possible to solve problems informally. In these cases, you maydecide to embark on more formal solutions by invoking available procedures or raising theissue(s) through school level consultation/negotiation procedures.The way in which you decide to handle a problem may depend on circumstances other thanthe facts of the case. For example, if you have a large, determined <strong>NASUWT</strong> membership,you may be able to tackle problems in a way that is not possible if you have a very smallmembership or if members are not willing to give support.Remember that when you are working out your plan of action, you are acting as aRepresentative of the <strong>NASUWT</strong>. Always be aware of Union objectives and of the attitude andviews of your members at school. Never be afraid to take advice from your Local AssociationSecretary and never be afraid of passing the problem on to somebody more experienced orsenior in the Union if you feel that you may be getting out of your depth. In suchcircumstances, the preliminary work you have done and the notes you have made will beinvaluable.Make sure you have a plan.Background Information
www.nasuwt.org.uk25Services for membersThe <strong>NASUWT</strong>’s legal and casework services for members, and in some cases their familiestoo, is the envy of many other organisations. The Union uses solicitors who specialise inemployment, personal injury, trade union and criminal law. More information can be found inthe Membership Services Booklet and the <strong>NASUWT</strong> Membership Services Diary.Helping members in financial difficultyThe <strong>NASUWT</strong> Benevolent Fund is available to members, former members, the dependantsof members and former members, and dependants of deceased members, provided asubscription has been paid to the Union (and former members have not joined anotherteaching trade union). Sometimes, members experience financial hardship through no faultof their own and as a result of unforeseen circumstances. These situations can arise becauseof chronic illness, bereavement, an accident or loss of employment through dismissal orredundancy. The <strong>NASUWT</strong> Benevolent Fund was created to provide effective short-termassistance during such difficulties.For those members who have accumulated large or unmanageable debts, the BenevolentFund provides access to a money advice service through Payplan, which is a free andconfidential debt advice company.A member seeking financial help should contact their Local Association or the Legal andCasework Team at <strong>NASUWT</strong> Headquarters to arrange a visit from a local benevolence officerwho will complete the application form on the member’s behalf. All information will remainstrictly confidential.Employment-related legal serviceslllCasework advice and assistance may be provided in respect of matters arising from or inthe course of a member’s teaching duties. The Union’s casework services include:2 advice on all aspects of employment;2 the defence of disciplinary allegations or competency proceedings;2 representation, where claims are deemed to have reasonable prospects of success, atEmployment Tribunals (ETs), for cases such as breach of contract, unfair dismissal,redundancy and discrimination;2 accidents at work or on a journey to and from work where the accident is caused bythe negligence of a third party (see Accidents, page 28);2 assaults at work (see Assaults, page 31);2 criminal allegations (see Allegations, page 29);2 termination of employment via a mutual agreement.Where it is judged necessary and appropriate, legal assistance will be provided at no costto the member.<strong>NASUWT</strong> members who were not in membership or were three or more months in arrearswith their subscriptions at the time the issue occurred are not entitled to caseworkrepresentation and/or legal assistance and cannot establish entitlement to representationby subsequently paying arrears. Retired, former, career-break and associate memberswho were in full membership at the time the issue occurred, and in the case of formermembers, providing they have not joined another teacher trade union, are also entitled torepresentation.Background Information