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Access to substance abuse treatment in the Cape Town metropole ...

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6.3. TREATMENT SYSTEM FACTORS ASSOCIATED WITH ACCESS TOSUBSTANCE ABUSE TREATMENTAlthough <strong>treatment</strong> system fac<strong>to</strong>rs were not exam<strong>in</strong>ed dur<strong>in</strong>g <strong>the</strong> quantitativephase of <strong>the</strong> study, <strong>the</strong>se fac<strong>to</strong>rs emerged as significantly associated with<strong>treatment</strong> utilization dur<strong>in</strong>g qualitative data analysis. Key <strong>in</strong>formants highlighted<strong>the</strong> way <strong>in</strong> which both organizational barriers and resource allocation with<strong>in</strong> <strong>the</strong><strong>treatment</strong> system limit access <strong>to</strong> <strong>treatment</strong> <strong>in</strong> HDCs.6.3.1. Organisational barriers <strong>to</strong> access<strong>in</strong>g <strong>substance</strong> <strong>abuse</strong> <strong>treatment</strong>F<strong>in</strong>d<strong>in</strong>gs suggest that <strong>the</strong>re are several organisational fac<strong>to</strong>rs with<strong>in</strong> <strong>the</strong><strong>substance</strong> <strong>abuse</strong> <strong>treatment</strong> system that act as barriers <strong>to</strong> access<strong>in</strong>g <strong>treatment</strong> forpeople from HDCs. These barriers all relate <strong>to</strong> <strong>the</strong> process of access<strong>in</strong>g nonprofit<strong>treatment</strong>. One such barrier is <strong>the</strong> lack of a clear, structured referralpathway; with persons from HDCs often referred <strong>to</strong> several non-profit <strong>treatment</strong>services before <strong>the</strong>y are able <strong>to</strong> obta<strong>in</strong> help. For persons from HDCs this oftendelays entry <strong>in</strong><strong>to</strong> <strong>the</strong> <strong>treatment</strong> system. Adm<strong>in</strong>istrative requirements forobta<strong>in</strong><strong>in</strong>g a free or low-cost bed at a non-profit <strong>treatment</strong> facility also delay <strong>the</strong>process of access<strong>in</strong>g <strong>treatment</strong>. In order <strong>to</strong> access affordable <strong>treatment</strong>services, persons from HDCs often need reports from social workers and healthprofessionals that document <strong>the</strong>ir need for <strong>treatment</strong>, <strong>the</strong>ir levels of motivation,and <strong>the</strong>ir medical and psychiatric his<strong>to</strong>ry. Given that many of <strong>the</strong> agenciesresponsible for collat<strong>in</strong>g <strong>the</strong>se reports have high caseloads and staff shortages,<strong>the</strong>se adm<strong>in</strong>istrative requirements often take several weeks <strong>to</strong> complete.Complex eligibility requirements (such as <strong>the</strong> need for adequate levels ofmotivation and <strong>the</strong> need for de<strong>to</strong>xification <strong>to</strong> have occurred prior <strong>to</strong> admission)also delay entry <strong>in</strong><strong>to</strong> <strong>the</strong> <strong>treatment</strong> system for persons from HDCs. For example,many non-profit facilities do not admit clients <strong>in</strong><strong>to</strong> <strong>the</strong>ir <strong>treatment</strong> programmeunless <strong>the</strong>y have completed a hospital-based de<strong>to</strong>xification programme.Although this eligibility criertia arises from facilities’ lack of capacity <strong>to</strong> providede<strong>to</strong>xification services, an un<strong>in</strong>tended consequence is that <strong>treatment</strong> entry isoften delayed due <strong>to</strong> <strong>the</strong> limited availability of de<strong>to</strong>xification services <strong>in</strong> state120

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