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ÿþþ ÿ R O - C A N - I N T E R F A C E ...

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1. Introduction<br />

1.1. General remarks<br />

First of all, we would like to congratulate you to the purchase of a high quality<br />

DEDITEC product.<br />

Our products are being developed by our engineers according to quality<br />

requirements of high standard. Already during design and development we take<br />

care that our products have -besides quality- a long availability and an optimal<br />

flexibility.<br />

Modular design<br />

The modular design of our products reduces the time and the cost of development.<br />

Therefor we can offer you high quality products at a competitive price.<br />

Availability<br />

Because of the modular design of our products, we have to redesign only a module<br />

instead of the whole product, in case a specific component is no longer available.<br />

1.2. Customer satisfaction<br />

Our philosophy: a content customer will come again. Therefor customer<br />

satisfaction is in first place for us.<br />

If by any chance, you are not content with the performance of our product, please<br />

contact us by phone or mail immediately.<br />

We take care of the problem.<br />

1.3. Customer response<br />

Our best products are co-developments together with our customers. Therefor we<br />

are thankful for comments and suggestions.<br />

Introduction |Seite 7

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