Annual Plan 2016-17 - Approved by Council 27 June 2016

einforce Council’s ability to provide a supportive work culture.
6.2.3.2 Review and update human resource policies as required.
6.2.3.4 Develop an annual Workforce Action Plan which prioritises key issues and priorities for
workforce planning, recruitment and training.
6.3.1.3 Drive a culture of safety and ensure Council’s staff safety strategies and standards
continuously improve and meet legislative requirements.
6.3.2.3 Negotiate and finalise a new Enterprise Bargaining Agreement.
Finance
6.1.1.2 Develop systems and procedures to minimise organisational risk and address
business continuity for critical functions.
6.1.4.1 Compile a register of all Council owned properties for use as a basis for further
administrative action.
6.1.5.1 Review the relevance of the Long Term Financial Plan and whether its objectives are
being met.
6.1.5.2 Financial accountability is demonstrated through public reporting, independent
auditing and strong internal financial management and controls.
Information Services
3.4.1.1 Maintain a comprehensive GIS database that includes all available natural hazard
information and promote its public accessibility.
5.1.1.3 Improve the potential for community engagement by increasing the use of
contemporary on-line collaboration/consultation tools.
6.1.2.1 Maintain an Information and Communications Technology (ICT) strategy which is
innovative and transformational in its support of Council activities and the provision
of services to the community.
6.1.2.2 Expand the provision of contemporary and cost effective online services through a
variety of delivery channels.
6.1.2.3 Utilise an information and communications technology (ICT) users group to facilitate
optimum utilization and ongoing development of ICT within Council.
6.1.2.4 Replace the existing Telstra Spectrum based telephone system with IP based unified
communication telephony system.
6.1.2.5 Replace Council’s Financial and Asset Management Information Systems.
6.2.1.1 Monitor and evaluate customer service standards and recommend the changes
required to improve performance.
6.2.1.2 Ensure that information provided on Council’s website and at the counter is up to
date and is presented in a manner that is appealing and helpful.
6.2.1.3 Develop and implement a Customer Service strategy.
Kingborough Council Annual Plan 2016/17 Page | 18
Approved by Council on 27 June 2016