Waikato Business News July/August 2017

WAIKATO BUSINESS NEWS July/August 2017 63
Transforming people and organisations
through professional development
“If we can inspire adults to a realisation of
their own unsuspected powers, we shall
not have lived in vain.” - Dale Carnegie
Dale Carnegie’s training
system has thrived for
more than a century
because it is transformative
and it works, says Michael
Shaw, managing director of
the enduring training company’s
Bay of Plenty/Waikato
franchise.
“We help businesses
Andrea Shaw: Changing how people see themselves.
improve results through working
with their people, usually
starting at the top”
The Dale Carnegie
approach is more action than
theory, says Michael. “We
offer really practical hands-on
training that works to build
confidence and resilience.”
This year marks the 20th
anniversary of Michael and
Andrea Shaw taking up the
franchise - one of five in New
Zealand, and 300 worldwide.
Set up in 1912, Dale Carnegie
pioneered the learning and
development industry.
“It’s humbling to have
reached our 20th anniversary
in the region,” said Michael.
“And what is pretty cool is
that we are still working with a
lot of our original clients and
now in some cases their children.
For many of our clients,
our training results in a ‘wow’
experience both professionally
and personally.”
Michael says they couldn’t
do what they do without
the outstanding support and
resources of Dale Carnegie
& Associates, their team of
Qionne, Nichola and Sue, and
Helen Jarman who does a great
job managing the Waikato
region.
Dale Carnegie delivers
in-company training, public
programmes and seminars,
which are mainly carried out in
person, but also include blended
options with live online
delivery. Topics cover the people
side of business such as
how to engage and lead staff,
manage teams, increase sales,
provide outstanding service,
present to groups and the people
side of process improvement.
Michael says Dale Carnegie
Bay of Plenty Waikato’s goal
is to foster a long-term partner-
ship providing the necessary
skills and development pathways
to allow staff to grow
with the organisation. And
leadership development is a
growing need due to the changing
nature of the workforce
and technology. Eighty percent
of Dale Carnegie’s business
in the region is in leadership
training, with more than 3000
business managers and leaders
having completed The Dale
Carnegie Course, which is
based on the principles of perennial
bestseller How to Win
Friends and Influence People.
“Mr Carnegie said you have
to deliver the Dale Carnegie
Course for 20 years before you
fully understand the process
and now I understand what
he was meaning”, says Andrea
who is training director for the
franchise.
“We change how people
see themselves, so they can
change how the world sees
them,” says Andrea. “And
that changes the impact they
have on the world. We notice
the strengths you overlook in
yourself, and we know how
you can put them to good use.”
TESTIMONIALS
JONATHAN BROWN, DIRECTOR
BCD Group
“Dale Carnegie has proved to be a great choice in development training
provider for our business. The wide variety of relevant courses has helped
with everything from individuals needing to be developed in specific areas,
through to whole management teams doing courses together. The courses
are always presented with a lot of energy and enthusiasm. Given the results
and change we have seen in staff to date, I’m sure Dale Carnegie will be a
valued training partner well into our future.”
The recently graduated Acorn Foundation Youth Dale Carnegie Course, a collaboration
between Priority One Instep, The Acorn Foundation, BOP Secondary Schools and Dale
Carnegie. A total of 183 students have graduated over the last seven years.
IAN MCMICHAEL, DIRECTOR
Pharmacy 547
“I attended the Dale Carnegie course some 20 years ago. I was one of
the early participants and really enjoyed Michael and Andrea’s teaching
style. The course has stuck with me through these 20 years, and I find
myself still using aspects from the course as part of my business skills. I
have continually sent staff to the course, including my own daughter and
they have all come away with great skills. Congratulations Andrea and
Michael and here is hoping you carry on for another 20 years.”
TOBY STONE, OPERATIONS MANAGER
Hansa Chippers
“Here at Hansa Chipper we consider the team our most important
assets.” “We have found the Dale Carnegie programs help team members
understand the complicated social environment by using communication
techniques to improve being understood and to be understanding” “We
recommend if you have an opportunity to attend any of the courses you
will find untold value for each team member and their teams they work in,
as well as their home life.”
DENNIS SEXTON, DEALER PRINCIPAL
Fairview Motors
“I have probably put 25 people through the Dale Carnegie training over
the years and I think they are a fantastic way for people to find out about
themselves. They are a very good introduction for people going into a sales
role where they need to have personal motivation and confidence dealing
with people. There is ongoing support which keeps you motivated and
reinforces what you’ve learnt. We found them extremely successful.”
TONY WESTBURY, PROCUREMENT MANAGER
Gavins Ltd
“The Dale Carnegie course was good fun, but challenging also. The
course has given me more confidence in dealing with people I do not
know, It has given me tools to approach challenges, conflicts, people
and deadlines in a multitude of ways. I would recommend this course to
anyone, I had an absolute blast and look forward to further learning with
the Dale Carnegie group and add to the new skills that I have already
gained.”
INTELLIGENT LEGAL DESIGN
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