BizBahrain Magazine Nov-Dec 2017
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Viewpoint | Next Generation Solution<br />
Provide exceptional<br />
Customer Experience<br />
from anywhere<br />
with Cloud Contact<br />
Center and Unified<br />
Communications<br />
Kalaam Telecom an exclusive<br />
distributor of Splicecom, UK’s<br />
Leading business-grade unified<br />
communications & IP telephony<br />
solution provider.<br />
Kalaam Telecom provides enhanced<br />
voices service with various deployment<br />
models of on-premise, cloud or a blend<br />
of the two. Our telephony solution<br />
seamlessly integrates with all your<br />
existing systems. Built to handle both<br />
IP and digital lines, it's compatible with<br />
any 3rd-party SIP phones, or analogue<br />
systems.<br />
Our Cloud Contact Center and<br />
Unified Communications, is a single<br />
platform voice solution that meets all<br />
your business voice requirementsbut<br />
goes further still. Delivering an<br />
extensive range or fixed and mobile<br />
voice capabilities and controlled via<br />
an easy-to-use web portal, Kalaam<br />
Telecom puts you firmly in control of<br />
your voice communication. With an<br />
affordable monthly subscription model,<br />
you get access to our voice platform to<br />
provide a full-fledged Contact Centre<br />
with live dashboard, add and remove<br />
users on the go, real-time monitoring<br />
thereby increasing productivity, reducing<br />
operational costs and enhancing the<br />
visibility of your voice network. You can<br />
have a mobile app on your smartphone as<br />
an extension to your voice network and<br />
never miss a call when you travel.<br />
Kalaam Telecom can provide smart<br />
services to enhance the reliability of your<br />
voice network by means of providing<br />
cloud backup to your on-premise network<br />
giving the flexibility of remote offices and<br />
remote users. Now operating your Office<br />
or Contact Center from anywhere in the<br />
world in easy and achievable.<br />
Moving to the Cloud is the future,<br />
technology that will allow you to focus<br />
on your core business - not on building<br />
server rooms or software stacks. Cloud<br />
Contact Center from Kalaam removes<br />
the burden of significant up-front capital,<br />
managing complex telephony networks<br />
and infrastructure freeing you up to look<br />
after what matters most to you; your<br />
customers.<br />
For more details,<br />
please call +973 16100100 or email us at<br />
sales@kalaam-telecom.com<br />
68 <strong>Nov</strong>ember-<strong>Dec</strong>ember <strong>2017</strong>
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