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Creative HEAD February 2018

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In print•online•everywhere!<br />

£4.50 FEBRUARY <strong>2018</strong><br />

Need for<br />

No time? No problem.<br />

How to keep busy clients happy


QUICK, QUICK,<br />

Highlights in<br />

30 minutes?<br />

Surely not?<br />

But what was once<br />

a dream is now reality with<br />

the launch of Instant Highlights<br />

by L’Oréal Professionnel


CREATIVE <strong>HEAD</strong> ADVERTORIAL


ABOUT<br />

INSTANT<br />

HIGHLIGHTS<br />

three-part<br />

system<br />

Instant Highlights by<br />

L'Oréal Professionnel<br />

is for all those clients that<br />

have turned you down in the<br />

past. No time for colour is<br />

their excuse? Not anymore...<br />

HEATING IRON<br />

Keeps a lower temperature of 140°C.<br />

The separator ensures plates do not touch,<br />

for controlled lift.<br />

UNTIL NOW, SALONS HAVE HAD TO ACCEPT<br />

THAT MANY WOMEN SIMPLY DON’T HAVE THE<br />

TIME TO GO LIGHTER IN-SALON, BUT THIS IS NO<br />

LONGER THE CASE. INSTANT HIGHLIGHTS FROM<br />

L’ORÉAL PROFESSIONNEL IS WHAT YOU NEED TO<br />

TEMPT THEM BACK INTO THE SALON.<br />

LIGHTEN THE HAIR UP TO SIX<br />

LEVELS OF LIFT IN HALF THE TIME<br />

PERFECT FOR TIME-POOR<br />

CLIENTS AS THEY CAN NOW<br />

GET THEIR HAIR COLOURED<br />

IN THEIR LUNCH BREAKS<br />

LIGHTENING CREAM<br />

With PRO HEAT technology, the cream<br />

is enriched with a unique blend of<br />

concentrated oil, which is designed to<br />

work in perfect harmony with heat.<br />

ALUMINIUM FOIL<br />

The third part of the system –<br />

the foils are the ideal thickness and purity<br />

to ensure a controlled result that can work<br />

with heat.*<br />

*Use exclusively ref Soft Alloy 8079 20 m or Soft Alloy 1200 18 m


CREATIVE <strong>HEAD</strong> ADVERTORIAL<br />

THE<br />

PERFECT<br />

PARTNER!<br />

Add Smartbond to<br />

all your pre-lighteners<br />

for strong and<br />

protected hair.


UPGRADE THEIR<br />

DISCOVER JUST HOW VERSATILE<br />

INSTANT HIGHLIGHTS CAN BE<br />

WITH THESE FOUR NEW SERVICES<br />

CREATED BY TOP HAIRDRESSERS<br />

#Insta<br />

Contouring<br />

INSTACONTOURING<br />

BY ADAM REED AT PERCY & REED<br />

Instantly frame and accent your clients’ features<br />

with clever contouring techniques,<br />

using five to 10 meches<br />

BEFORE AFTER<br />

“InstaContouring creates beautiful, subtle pieces<br />

around the hair line, to really lift the skin and<br />

maximise the tone in the hair”<br />

Adam Reed, Percy & Reed


#InstaLights<br />

CREATIVE <strong>HEAD</strong> ADVERTORIAL<br />

BEFORE AFTER<br />

INSTALIGHTS BY ANNA SHORT<br />

AT DANIEL GALVIN<br />

Instantly enhance your client’s colour<br />

with delicately woven highlights,<br />

using up to 15 meches<br />

“InstaLights can be used on any client, any hair<br />

type. It’s also perfect for someone looking for a<br />

low-maintenance look and a fast service”<br />

Anna Short, Daniel Galvin


#InstaRevive<br />

BEFORE AFTER<br />

INSTAREVIVE BY AOIFE BRADLEY<br />

AT DYLAN BRADSHAW<br />

Revive and brighten your client’s grown-out<br />

ombre and balayage with fresh colour accents,<br />

using 15 meches<br />

“InstaRevive is about reviving an old<br />

ombre or balayage – lifting it into the<br />

‘now’ in the quickest time possible”<br />

Aoife Bradley, Dylan Bradshaw


#InstaPop<br />

CREATIVE <strong>HEAD</strong> ADVERTORIAL<br />

BEFORE AFTER<br />

INSTAPOP BY JO O’NEILL AT TONI&GUY<br />

Get playful with colour using #COLORFULHAIR<br />

by L’Oréal Professionnel – perfect for that instant,<br />

on-trend update, using 15 meches<br />

“InstaPop technique is perfect<br />

for clients who want to be<br />

louder about their hair colour”<br />

Jo O’Neill, Toni&Guy


THEY<br />

“Now I can<br />

do colour<br />

and a blowdry<br />

within<br />

an hour.<br />

Perfect”<br />

Jo O’Neill,<br />

Toni&Guy<br />

“One of the<br />

biggest barriers<br />

for clients who<br />

are considering<br />

colour is the lack<br />

of time. Now<br />

service time can<br />

be cut in half”<br />

Adam Reed,<br />

Percy & Reed<br />

“You can<br />

control the lift<br />

to give a lovely<br />

gradient effect<br />

and just keep<br />

it looking more<br />

natural”<br />

Anna Short,<br />

Daniel Galvin<br />

“This will<br />

get our<br />

balayage<br />

clients<br />

coming back<br />

more often”<br />

Aoife Bradley,<br />

Dylan Bradshaw<br />

JOIN THE<br />

CONVERSATION!<br />

Check out the Instant<br />

Highlights transformations<br />

on social media and show<br />

us yours @lorealpro<br />

#instanthighlights<br />

RATED AND LOVED BY HAIRDRESSERS<br />

4.7 OUT OF 5 STARS*<br />

*Rated by 24 hairdressers at Instant Highlights launch event on 15/01/18<br />

Achieve highlights in half the time with Instant Highlights by L’Oréal Professionnel. To find out more,<br />

call 0800 0304034, visit lorealprofessionnel.co.uk or visit online education platform Access at lorealaccess.com/uk


CREATIVE<strong>HEAD</strong>MAG.COM<br />

MAGAZINE EDUCATION EVENTS INSPIRATION CREATIVE <strong>HEAD</strong> STORE COMPETITIONS<br />

EXCLUSIVE<br />

Opalescent blondes and graphic colour work – explore<br />

Elise Antoine’s shimmering new collection, EA-C2<br />

With a little over one month to go until<br />

Salon Smart <strong>2018</strong>, discover seven<br />

reasons why you can’t afford to miss out<br />

Catch up on all things Coterie, as<br />

the first event of <strong>2018</strong> delved into<br />

creative rituals…<br />

Michael Van Clarke explains why our<br />

reliance on A-line cutting has to end,<br />

exclusively on <strong>Creative</strong> <strong>HEAD</strong> Education<br />

creativeheadmag.com<br />

creativeheadmagofficial<br />

@creativeheadmag


S E S S I O N<br />

TO<br />

SALON<br />

SINCE 1959


WELCOME TO THE ULTIMATE<br />

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IRELAND: 018869300 · CUSTOMERSERVICEIRE@REVLON.COM<br />

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We want to break through the veneer with a range of products that put the substance back into style.<br />

Co-designed with leading stylists Hooker & Young, our tools are built with a real understanding of<br />

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Editor’s letter<br />

56<br />

22<br />

42<br />

You, dear reader, are amazing. Yup, you are. The modern<br />

hairdresser is so much more than a snipper of strands, a painter of<br />

highlights. You have always been an ear, someone clients can share their<br />

lives with. But it strikes me that now, more than ever, you are a problem<br />

solver extraordinaire, thinking on your feet and tailoring advice and services<br />

to each individual who’s sat in your chair. Our look at extensions (page 60) is<br />

testament to that – appropriately titled The Full Story, it identifies how making<br />

hair super-long is now no longer the main driver. It’s offering an answer to a hair<br />

headache that could very well be affecting your client’s confidence, her sense of<br />

self-image. You can make that difference. And I urge you to read our interview<br />

with our 2017 Most Wanted Session Stylist, Syd Hayes (page 56). An intelligent<br />

and funny chap, Syd is working at the very top level on fashion shoots and<br />

shows… yet remains utterly grounded, intent on continuing the success of<br />

the family salon, too. One day he’ll have Kate Moss in his chair, the next it<br />

might be Katie from Kew – and he’ll make both feel like supermodels.<br />

Because that’s the power you have, and you should never forget it –<br />

and perhaps remind yourself, every so often, that you’re pretty<br />

incredible at it.<br />

Amanda Nottage<br />

Editor<br />

JOIN US!<br />

Hairdressers and salons all over<br />

the UK and Ireland are poised for<br />

the return of <strong>Creative</strong> <strong>HEAD</strong>’s<br />

Most Wanted and The It List<br />

Awards, launching 1 March.<br />

Look out for your entry form in<br />

the next issue! Want to grow<br />

your business? Get to Salon<br />

Smart (25-26 March). This<br />

year’s impressive agenda<br />

features more than 25<br />

awesome names and faces<br />

– it’s our biggest and most<br />

brilliant line-up yet! Book now.<br />

While you’re at it why not sign<br />

your salon up to our fourth annual<br />

Big Hair Do – the UK’s biggest hair<br />

party, taking place on 26 September!<br />

An exclusive event for just 100<br />

salons (fi rst come, fi rst served), it’s<br />

designed to get people excited about<br />

your salon, staff and services. Visit<br />

creativeheadmag.com/events<br />

amanda@alfol.co.uk creativeheadmag.com creativeheadmagofficial<br />

@creativeheadmag


01_Runway_Covers_GW4.indd 1 22/01/<strong>2018</strong> 11:39<br />

<strong>February</strong><br />

WHAT’S INSIDE<br />

80<br />

FASHION<br />

Aimee McPherson<br />

launches her<br />

blunt.am brand<br />

56<br />

WELL MADE<br />

Most Wanted Session Stylist<br />

Syd Hayes shares his story<br />

ON THE COVER<br />

Hair by L’Oréal<br />

Professionnel<br />

RUNWAY<br />

YOUR ESSENTIAL GUIDE TO THE NEW SEASON<br />

88<br />

SCENE<br />

Joico expands<br />

its horizons in<br />

the Caribbean<br />

SPRING<br />

S U M M E R<br />

<strong>2018</strong><br />

CREATIVE<strong>HEAD</strong>MAG.COM<br />

EDITOR<br />

AMANDA NOTTAGE<br />

DEPUTY EDITOR<br />

BETH DAVIE<br />

ART DIRECTOR<br />

NICK JABBAL<br />

CHIEF SUB EDITOR<br />

ADAM WOOD<br />

STAFF WRITER<br />

ANNA SAMSON<br />

ADVERTISING<br />

LAURA TUCKER<br />

CLASSIFIED EXECUTIVE<br />

DAVID HAMMOND<br />

DIGITAL DESIGNER<br />

EVA VESTMANN<br />

ONLINE AND<br />

DIGITAL EDITOR<br />

ALISON ROWLEY<br />

SPECIAL PROJECTS DIRECTOR<br />

JOANNA ANDERSEN<br />

PUBLISHER<br />

CATHERINE HANDCOCK<br />

<strong>Creative</strong> <strong>HEAD</strong> is printed on<br />

paper certifi ed as being from<br />

sustainable sources using only<br />

vegetable-based inks. Printed<br />

by Buxton Press, Environmental<br />

Printer of the Year and Printing<br />

Company of the Year.<br />

WRITE TO US AT:<br />

<strong>Creative</strong> <strong>HEAD</strong>,<br />

21 The Timberyard,<br />

Drysdale Street,<br />

London, N1 6ND<br />

020 7324 7540<br />

enquiries@alfol.co.uk<br />

<strong>Creative</strong> <strong>HEAD</strong> is published<br />

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<strong>Creative</strong> <strong>HEAD</strong> is a registered<br />

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Printing by Buxton Press<br />

creativeheadmag.com<br />

creativeheadmagofficial<br />

@creativeheadmag


TRADE<br />

ACCOUNTS<br />

APPLY AT<br />

REMICACHET.COM<br />

FORM A DEEPER BOND<br />

WITH YOUR HAIR<br />

PRE BONDED - WEFTS - CLIP-INS - TAPE - HAIR PIECES<br />

Indian, Russian-Mongolian & Chinese Hair<br />

#GorgeousHairIsAChoice<br />

Ask your #RCStylist<br />

remicachet.com


The edit<br />

THE NEWS AND KNOW-HOW FROM YOUR INDUSTRY<br />

L’ORÉAL<br />

PROFESSIONNEL<br />

LAUNCHES A NEW<br />

WAY TO ‘TRY-ON’<br />

HAIR COLOUR<br />

L’ORÉAL PROFESSIONNEL<br />

has pioneered a real-time 3D<br />

hair colour try-on service for its<br />

Style My Hair app and in salons.<br />

Released in partnership with augmented<br />

reality beauty company Modiface, the<br />

new 3D technology is based on artificial<br />

intelligence and offers some of the most<br />

realistic results for clients keen to ‘try on’<br />

colour before carrying out a service.<br />

It means that hair strands can be now<br />

easy to find and track, performing a strandby-strand<br />

hair detection, per frame, in<br />

live video, for any hair type and structure.<br />

The brand hopes that this innovation will<br />

modernise the retail experience, and offer a<br />

unique and personalised service proposition.<br />

In other news, designer and presenter<br />

Alexa Chung has been revealed as the face<br />

of L’Oréal Professionnel’s Parisian Nudes<br />

and Pro Fiber campaigns.<br />

Session Kit reveals<br />

backstage secrets<br />

HAIR ACCESSORIES BRAND Session<br />

Kit has hosted a Q&A evening in a bid to<br />

offer session tips to take back to the salon.<br />

Hosted by (pictured above, from left) brand<br />

founder and former It List Fashionista,<br />

Anna Chapman; with Eugene Souleiman’s<br />

first assistant, Alfie Sackett; and renowned<br />

session stylist, Gary Gill; the event gave<br />

attendees the opportunity to get up close<br />

and personal with experienced stylists.<br />

Anna said: “I wanted to give hairdressers<br />

the opportunity to get good, honest and<br />

inspiring advice on how to get into the<br />

session hair world. There can be a lot of<br />

confusion when it comes to the world of<br />

session, and many hairdressers have no-one<br />

to ask, so this event was designed to answer<br />

all questions and queries.”<br />

The event also saw the launch of Session<br />

Kit’s education platform, which aims<br />

to provide a new style of education for<br />

ambitious, career-driven stylists.<br />

MY month<br />

A<strong>HEAD</strong><br />

What <strong>February</strong><br />

has in store for...<br />

JORDAN MOONEY<br />

HERSHESHONS<br />

This month<br />

sees the<br />

launch of Great<br />

Lengths’ newest<br />

innovation, GL<br />

Tapes, and I’m involved in<br />

events to promote these both<br />

in London and in Dublin. I’m<br />

also busy teaching the Great<br />

Lengths Foundation course,<br />

training salons in all they need<br />

to know about the brand.<br />

KAO SALON DIVISION PARTNERS<br />

WITH MAZELLA & PALMER<br />

Kao Salon Division UK has joined forces with<br />

Mazella & Palmer to bring the duo’s expertise to<br />

Goldwell and KMS stylists. The move coincides<br />

with the opening of Mazella & Palmer’s new<br />

fl agship salon and academy in central London,<br />

KAO US has acquired Oribe<br />

Hair Care. The brand joins<br />

Goldwell and KMS in Kao<br />

Salon Division’s portfolio.<br />

which will be a full Goldwell<br />

and KMS stockist.<br />

Michael Van Clarke<br />

unveils The Deli<br />

Michael Van Clarke Salon in London has<br />

opened a deli on its ground fl oor following<br />

the salon’s recent refurbishments. The Deli<br />

epitomises the salon’s ‘Live Well, Live Beautiful’<br />

ethos and offers breakfast, lunch and snacks.<br />

JOSH DENHOLM<br />

REILLY DENHOLM<br />

I’m excited to<br />

be part of the<br />

hair team for the<br />

Salon Success<br />

evening show<br />

at Salon Smart again this<br />

year. It’s a new brand launch<br />

so we’re busy planning! On<br />

a salon level, we’ve also got<br />

three new team members<br />

joining our rapidly growing<br />

Edinburgh salon.<br />

16


#CHedit<br />

RISING STAR<br />

WHY DID YOU<br />

WANT TO BE A<br />

HAIRDRESSER?<br />

I tried<br />

working behind<br />

a desk but I found<br />

it soul destroying.<br />

I realised pretty<br />

quickly that if<br />

I pursued a<br />

creative career,<br />

I could do<br />

something I love<br />

and make a living.<br />

LYDIA WOLFE<br />

AGE: 25<br />

SALON: TONY WOOD HAIRDRESSING<br />

WHAT HAVE BEEN YOUR HIGHLIGHTS SO FAR?<br />

2017 was a career highlight for me!<br />

Getting the chance to be mentored<br />

by Mark Leeson, winning Gold in the<br />

New Talent category for the Stylists’<br />

Favourite award at Goldwell Global Zoom in<br />

Barcelona, then being recognised locally as<br />

Colour Technician of the Year at the JP South<br />

Hair and Beauty Awards in Brighton. I also<br />

had the opportunity to appear on stage with my<br />

boss, Tony Wood, and Beverly C for Goldwell,<br />

that was definitely a highlight! I’m also grateful<br />

to be involved in Lee Stafford<br />

Education, training to be<br />

an educator to pass on a<br />

high standard of NVQlevel<br />

teaching, and<br />

assisting in training<br />

college lecturers.<br />

WHERE DO YOU SEE YOURSELF IN 10 YEARS?<br />

I will endeavour to go from strength to<br />

strength! In an ideal world, I would love to<br />

be producing more session work and even<br />

art directing and eventually leading my<br />

own creative team.<br />

WHAT WOULD BE YOUR DREAM HAIRDRESSING GIG?<br />

My all-time inspiration is Alexander<br />

McQueen – to work for his legacy, on shoots<br />

or shows, would be incredible.


Complete<br />

with a flexible<br />

vented head<br />

and bristles, the<br />

Wet Brush Flex<br />

Dry is an effective way to<br />

remove moisture, detangle<br />

and ensure an effortless, frizzfree<br />

finish.<br />

RRP £11<br />

0800 0988040<br />

prowetbrush.com<br />

Redken has unveiled<br />

the rather fantastic All<br />

Soft Mega Recovery<br />

Sheet Mask Cap, a<br />

thirst quencher that<br />

helps maintain the<br />

hair’s moisture and<br />

smooth the cuticle.<br />

RRP £12<br />

0845 6000815<br />

redken.co.uk<br />

Colour Split from<br />

milk_shake is a colour<br />

additive with a barrier<br />

effect, which means you<br />

can overlap different<br />

shades at the same time<br />

without needing foils<br />

and without staining or<br />

smearing. Just think of<br />

the possibilities...<br />

IN-SALON SERVICE<br />

01392 365177<br />

milkshakehaircare.co.uk<br />

L’Oréal Professionnel’s<br />

first texturising powderin-mousse,<br />

Rebel Push<br />

Up from Tecni.ART<br />

gives plumped up<br />

volume with a undone<br />

texture… and helps<br />

hold styles during the<br />

wetter winter months!<br />

RRP £15<br />

0845 6000122<br />

lorealprofessionnel.<br />

co.uk<br />

Set the gold standard in your salon with the revamped ghd<br />

gold styler. Featuring dual-zone technology – which controls<br />

heat from root to tip by utilising two sensors to maintain a<br />

consistent and even heat of 185°C – this styler leaves hair<br />

smoother, sleeker and healthier looking. Stay gold...<br />

RRP £139<br />

0845 3301133<br />

ghd.com<br />

Irresistible services consumers will want<br />

to snap up, selected by the Layered team<br />

Clients will be keen to continue all that wellbeing<br />

work from January, so help them get their hair back to<br />

health with this line-up from JOICO. The K-Pak range<br />

contains an exclusive blend of amino acids, the building<br />

blocks of protein that make up the hair’s structure and<br />

helps bring hair back to its bouncy, shiny best. Offer the<br />

Intense Hydrator to moisturise, award-winning Deep-<br />

Penetrating Reconstructor to strengthen and the K-Pak<br />

RevitaLuxe to rehydrate. Detox like a boss!<br />

RRP FROM £14.45<br />

0845 0712326<br />

joicoeurope.com<br />

We love that Vinyl Pomade from Fudge Professional<br />

is ultra-modern yet fuses a combination of old-school<br />

influence with the previous decade’s love of texture. It’s a<br />

medium hold conditioning pomade with veneer shine.<br />

RRP £13.95<br />

020 7845 6333<br />

fudgeprofessional.com<br />

Organic favourite<br />

Oway has unveiled<br />

some beauty options<br />

for those keen<br />

to expand retail.<br />

Velvet Body Fluid<br />

is a repairing skin<br />

transformer,<br />

while Remedy<br />

Hand Balm is<br />

a perfect intense<br />

moisturiser for<br />

dry, chapped hands.<br />

RRP FLUID FROM<br />

£21.50; BALM £10.50<br />

01283 586986<br />

oway.co.uk<br />

Get hair in mint condition<br />

with two new additions to<br />

the Paul Mitchell Tea Tree<br />

system – the repairing<br />

Lavender Mint Deep<br />

Conditioning Mineral Hair<br />

Mask and the lightweight<br />

Lavender Mint Conditioning<br />

Leave-In Spray.<br />

RRP MASK £19.95 FOR SIX<br />

SACHETS; SPRAY £17.95<br />

0845 659 0011<br />

paul-mitchell.co.uk<br />

Clean-living clients will<br />

love new Insight, the Italian<br />

artisan range created using<br />

ethically sourced ingredients<br />

formed from organic<br />

extracts… but without the<br />

eye-watering price tag!<br />

RRP FROM £9.99<br />

0800 158 8009<br />

insightprofessional.<br />

co.uk<br />

18


#CHedit<br />

STOCK<br />

OPTIONS<br />

OUR PICK OF THE LAUNCHES TO<br />

STACK ON SHELVES, ADD TO MENUS<br />

AND SHARE WITH YOUR STYLISTS<br />

Highlights in half the time? No problem.<br />

L’Oréal Professionnel has made the previously<br />

impossible achievable with the launch of its<br />

professional in-salon colour service: Instant<br />

Highlights. Despite many women wanting<br />

to get their hair coloured in the salon, they<br />

often feel they simply don't have the time,<br />

but this is set to change. Instant Highlights<br />

from L’Oréal Professionnel is the brand’s first<br />

professional heat-boosted lightening system<br />

that will cut a colour service time in half.<br />

The three-part Instant Highlights system –<br />

made up of Heating Iron, Lightening Cream<br />

and Aluminium Foil – allows hairdressers to<br />

lighten up to six levels of lift on the hair in<br />

seconds using up to 15 meches. So, the next<br />

time your client tells you they have no time,<br />

you can say no worries!<br />

IN-SALON SERVICE<br />

0845 6000122<br />

lorealprofessionnel.co.uk<br />

IT’S ALL ABOUT... CUSTOMISABLE COLOUR<br />

Ammonia-free Color SUBLIME<br />

by Revlonissimo from Revlon<br />

Professional aims to transform a<br />

colour service into an exclusive<br />

experience, thanks to the choice<br />

of three different fragrances and<br />

its Color-Enhancing Oil System.<br />

IN-SALON SERVICE<br />

020 7391 7440<br />

revlonprofessional.co.uk<br />

Full Spectrum Demi+ from<br />

Aveda promises the ultimate<br />

customisation of tonality, intensity<br />

and coverage for those who want<br />

colour without commitment… its<br />

93 per cent naturally-derived and<br />

results last up to eight weeks.<br />

IN-SALON SERVICE<br />

0370 034 2380<br />

aveda.co.uk<br />

CREATIVE <strong>HEAD</strong><br />

19


BOOST YOUR<br />

BUSINESS WITH<br />

£6,000<br />

THAT’S HOW MUCH SCRUFFS HAIRDRESSERS IN CAMBRIDGE HAS MADE IN SALES IN THE PAST THREE MONTHS FROM<br />

USING SMARTBOND, THE REVOLUTIONARY BONDING AGENT FROM L’ORÉAL PROFESSIONNEL. THE TEAM HAS ALREADY<br />

SOLD 300 APPLICATIONS – SO JUST IMAGINE WHAT SMARTBOND CAN DO FOR YOU! ENCOURAGE CLIENTS TO USE IT WHEN<br />

THEY HAVE THEIR HAIR COLOURED AND THEY WILL ENJOY STRONG AND PROTECTED HAIR! SALON MANAGER CHRISTIAN<br />

BROWN SHARES HIS TOP TIPS ON HOW TO SELL SMARTBOND IN-SALON…<br />

1) Make sure that your staff members are fully educated on the benefi ts of Smartbond and the correct usage of the product. Convince and inspire<br />

the team by performing live demonstrations and showcasing the results.<br />

2) Encourage staff to recommend Smartbond with every colour service. We set personalised weekly sales targets per stylist, which has proven to<br />

be very effi cient as more than 70 per cent of our clients have tried Smartbond and have requested it again for future appointments.<br />

3) We offer a satisfaction guarantee with every Smartbond service. It’s the best way to deal with their<br />

questions and expectations and to convince them to try.<br />

THE FIX<br />

Check out this stunning transformation from<br />

Anna Short @DanielGalvinLdn using new<br />

Instant Highlights.<br />

Want to recreate this look in-salon?<br />

Simply follow the below steps:<br />

STEP 1: Lighten up to 15 meches using<br />

new Instant Highlights<br />

STEP 2: Rinse & tone with DiaLight 9.02<br />

STEP 3: Use Smartbond throughout<br />

Don’t forget to share your own transformations<br />

using @lorealpro #instanthighlights #Smartbond<br />

RETAIL REHAB<br />

SERIE EXPERT Silver<br />

Shampoo from L’Oréal<br />

Professionnel is every<br />

blonde, white or grey<br />

client’s essential<br />

cleanser. Containing<br />

a neutralising<br />

system enriched<br />

with anti-yellowing<br />

agents, warm tones<br />

are counteracted<br />

for a clean and<br />

shiny result.<br />

20<br />

CREATIVE <strong>HEAD</strong>


Be a<br />

COLOUR ADDICT<br />

FROM BEAUTIFUL BRUNETTES TO UNICORN<br />

DREAMERS, GET ADDICTED TO COLOUR IN <strong>2018</strong> WITH<br />

CREATIVE <strong>HEAD</strong> ADVERTORIAL<br />

Say hello to Instant Highlights, the new PRO HEAT<br />

lightening system from L’Oréal Professionnel. It<br />

delivers highlights in half the time, with looks from<br />

the service menu using up to 15 meches. With one<br />

in five women dropping out of salon colour due to<br />

time,* this is a great business opportunity to entice<br />

back those lost colour clients, while attracting a few<br />

new ones to the brightening boost of a bit of blonde.<br />

Why not offer Lunchtime Lights for time-pressured<br />

women? With this speedier service, you might just fit<br />

one extra lightening client in per day.<br />

HIGHLIGHTS<br />

Being blonde remains the colour of choice for one in five<br />

women,* and while bold platinum choices are rising, the<br />

majority want something subtle and natural to enhance<br />

their natural colour with an emphasis on healthy shine<br />

and glow. That’s where Instant Highlights comes in, along<br />

with its dedicated service menu. You can advise how the<br />

clever (and quick!) placement of a few foils can brighten<br />

their face, and potentially knock off a few years, too!<br />

DO THIS NOW<br />

1) Why not allergy alert test all clients? With new<br />

Instant Highlights, it’s a chance to entice more guests<br />

to try a quick, face-lifting colour service.<br />

2) Ensure your salon team knows about the new<br />

Instant Highlights by visiting the Access education<br />

platform (lorealaccess.com/uk) so they can chat<br />

about the looks with confidence.<br />

3) Don’t forget to post your transformations on social<br />

media, along with the time each one has taken – it’s a<br />

great place for potential new clients to find you and see<br />

how quickly you can highlight their hair! Remember to<br />

include @lorealpro #instanthighlights #Smartbond.<br />

*Kantar World Panel KWP usage data 2014 **<strong>2018</strong> hair colour trends report by L’Oréal Professionnel<br />

Get further addicted to colour with L’Oréal Professionnel – visit lorealprofessionnel.co.uk or call 0800 0304034<br />

CREATIVE <strong>HEAD</strong><br />

21


#CHedit<br />

Inside<br />

story<br />

NICOLA CLARKE AT JOHN FRIEDA<br />

MARGARET STREET<br />

With colourists increasingly gaining the recognition they deserve, it was only<br />

a matter of time before the iconic Nicola Clarke saw her name above a salon<br />

door. Nicola Clarke at John Frieda lands with one heck of a splash. She has<br />

handpicked an impressive team that mixes top British talent alongside A-list<br />

hair stars in a creative hub – think Leanne Citrone and Renya Xydis and<br />

even Most Wanted Hair Icon and Legend, Sam McKnight, will be paying<br />

visits. And to celebrate the launch, US colour star Tracey Cunningham and<br />

her LA-based team will “pop-up” for the salon’s fi rst week. But let’s not<br />

forget the salon itself: it’s the epitome of modern luxury, featuring polished<br />

concrete fl oors and counters across two fl oors, contrasted with soft leather<br />

seats and chrome shelving. When can we book in?<br />

HOT BUYS<br />

IT’S A VISION<br />

Looking for a comfortable, classy<br />

shampoo unit that’s also compact<br />

and bijoux? Feast your eyes<br />

on the Mirage from Salon<br />

Ambience, with plenty of<br />

padding, deep basin tilts and<br />

ergonomic style. The upholstery<br />

can be personalised for free, too!<br />

FROM £958 UNTIL 31 MARCH<br />

(USUALLY £1,809)<br />

07554 990965<br />

salonambience.com<br />

now open<br />

DAVID RAE SALONS CATERHAM<br />

A second outing for Mr Rae, the sleek<br />

Surrey-based salon is packed with Revlon<br />

Professional goodies for luxury-minded locals.<br />

22 CREATIVE <strong>HEAD</strong>


TAKE<br />

THE<br />

NEXT<br />

STEP<br />

WANT TO TAKE A BACK SEAT IN YOUR SALON BUSINESS, BUT RETIRING ISN’T YOUR STYLE?<br />

NHF AND ITS AMBASSADORS, HOOKER & YOUNG, OFFER SOME ADVICE…<br />

HANDING OVER THE reins is never easy.<br />

After all, your blood, sweat and tears have<br />

gone into the business and now you’re looking<br />

at potentially handing over your dream to<br />

someone else. However, NHF chief executive<br />

Hilary Hall, along with salon owners and NHF<br />

ambassadors Gary Hooker and Michael Young,<br />

offer tips on how to make the transaction as<br />

smooth as possible.<br />

PROMOTING A STYLIST<br />

There are two types of potential candidate:<br />

internal and external. While an internal<br />

candidate may be the perfect choice, Michael<br />

Young, NHF ambassador and co-owner of the<br />

award-winning Hooker & Young brand, has a<br />

word of warning. He says: “Think twice about<br />

promoting a busy stylist. It seems like a way of<br />

rewarding loyalty and hard work, but in many<br />

cases, this is a bad move.”<br />

While you’ll need someone you can trust<br />

who understands the business, to be a good<br />

manager “you need time to actually run a<br />

salon and observe staff and situations”, adds<br />

Michael. “If you feel the stylist is the best<br />

candidate for the job then great, but expect a<br />

drop in takings. If their take doesn’t reduce<br />

then I would be concerned they aren’t fulfilling<br />

the role to its full potential.”<br />

If you’re looking externally, remember that<br />

the interview process is vital, advises Gary<br />

Hooker. “Prepare by creating a description of<br />

your ideal manager, which you can use as a<br />

basis for the job description,” he says.<br />

SKILLS AND PERSONALITY<br />

Running an employee-only hair and beauty<br />

business can be very different to, for example,<br />

running a salon with a mix of employees and<br />

self-employed chair renters.<br />

“Make sure you choose a manager who<br />

understands the difference and has the skills,<br />

personality and experience to manage your<br />

particular business model,” advises Hilary. And<br />

make sure you prepare your employees and/<br />

or chair renters of the plan “well in advance, to<br />

help them get used to the idea”, she adds.<br />

BE PREPARED TO LET GO<br />

“It can be hard to give up control,” says Hilary.<br />

“You’ll need to accept things will change and<br />

your new manager will do things differently.<br />

But as long as they are working effectively,<br />

resist the temptation to intervene.”<br />

Finally, it’s vital to have alternative<br />

plans in place. “This ensures you won’t<br />

be tempted to simply ‘hang around’ in the<br />

background,” she says.<br />

HOW THE NHF<br />

CAN HELP YOU<br />

The NHF offers a range of<br />

business support services for<br />

salons, from legal, employment<br />

and financial advice to brilliant<br />

ideas for managing people<br />

and boosting your business.<br />

For less than 75p a day, member<br />

benefits include:<br />

• Free 24/7 legal helpline<br />

• Free employment and chair<br />

renting contracts<br />

• Free health and safety advice<br />

• Valuable discounts on<br />

industry-specific insurance<br />

JOIN THE<br />

NHF BEFORE THE<br />

END OF FEBRUARY<br />

AND QUOTE CHF25 TO<br />

GET £25 OFF YOUR<br />

MEMBERSHIP FEE<br />

To find out more about the NHF and what it can offer you, call 01234 831965 or visit nhf.info<br />

CREATIVE <strong>HEAD</strong><br />

23


THE SECRET OF…<br />

GETTING RID OF PEN AND PAPER<br />

THE BUSINESS EDIT<br />

CAN SALONS REALLY<br />

GO CASHLESS?<br />

24<br />

DAVID CALICCHIA,<br />

STUNT DOLLY, LONDON<br />

“WE’VE BEEN OPEN for nearly<br />

fi ve years and we used to use pen<br />

and paper across the business.<br />

I was entering by hand the daily<br />

sales, monthly sales, yearly sales –<br />

everything! I got to the point where I<br />

thought: ‘That’s it, I’m not doing that<br />

anymore, I just can’t.’ I researched<br />

a few diff erent programmes, and I<br />

particularly liked what MINDBODY<br />

had to off er.<br />

“I can use its software in many<br />

places; at home, in the offi ce – I<br />

don’t have to be sitting up at the<br />

reception waiting for the phone<br />

to ring. I can take appointments<br />

remotely too. Also, having business<br />

reports on demand to analyse was<br />

fantastic. I just have to click a button!<br />

“MINDBODY is easy to<br />

understand; it’s really user friendly.<br />

I think that’s important because you<br />

don’t want to be standing with a<br />

client or be on the phone, saying:<br />

‘Oh wait a second, I just need to<br />

do this, oh it’s not letting me…’<br />

So, it’s actually really good. And the<br />

fact that all my client data, including<br />

future appointments, are safe<br />

because it’s all online and I haven’t<br />

got to worry about losing a memory<br />

stick or a piece of paper. It’s really<br />

straightforward and everyone just<br />

wants a quick, easy and convenient<br />

way of booking appointments –<br />

MINDBODY does that really well.”<br />

IN ASSOCIATION WITH<br />

For more salon-savvy secrets by MINDBODY,<br />

visit uk.mindbodyonline.com<br />

IN EAST LONDON, Glasshouse Salon<br />

(see below) has decided to stop taking<br />

cash payments. Have you just raised your<br />

eyebrows at the possibility? Whatever the<br />

salon’s reasons, it’s an idea that might gain<br />

traction if you follow consumer spending<br />

habits. According to research by Forex<br />

Bonuses, the UK is the third most cashless<br />

society in the world, beaten only by Canada<br />

and Sweden. In the UK, 41 per cent of cards<br />

have contactless functionality, and British<br />

consumers own 1.48 debit cards per capita.<br />

Debit, credit and charge cards were used<br />

for 10.3bn transactions in the UK in 2016, a<br />

rise of five per cent on 2015, giving plastic a<br />

54 per cent share of all retail payments by<br />

volume, according to figures from the British<br />

Retail Consortium in July. It marked the first<br />

time that cards surpassed the 50 per cent<br />

level, with the popularity of plastic boosted<br />

by the rise of different types of payment<br />

technologies, such as contactless. In 10<br />

years’ time, cash is predicted to make up just<br />

a fifth (21 per cent) of payments, according<br />

to Payments UK.<br />

Anne Veck Salons’ Keith Mellen can<br />

appreciate why salons would go cashless<br />

(even if only to cut down on the hassle of<br />

processing cash, which he calls “a pain!”)<br />

but that Anne Veck Salons will continue<br />

to accept cash for the foreseeable future<br />

because between 10-20 per cent of its sales<br />

are cash. “Plenty of our clients prefer to pay<br />

that way,” he says. “Accepting cash is good<br />

customer service.”<br />

“There’s no doubt that cashless is<br />

becoming more and more popular, but only<br />

a third of consumers say they would be<br />

comfortable in a completely cashless society,<br />

according to Mintel. So, any salon going<br />

cashless runs the risk of putting off those<br />

clients who do want to pay by cash,” warns<br />

the NHF’s Hilary Hall. “Equally, for those<br />

clients who have fully adopted cashless,<br />

anything else is not only inconvenient but<br />

makes the salon look old-fashioned.”<br />

She adds that salons also need to<br />

remember that from last month, new<br />

payment laws are in that mean that salons<br />

have to charge the same no matter which<br />

payment method they use, so they can no<br />

longer charge clients extra for paying by<br />

credit or debit card.<br />

Salon team members could be forgiven<br />

for panicking that a cashless business<br />

might mean their tips are affected, so it’s<br />

worth swotting up on the rules. If a stylist<br />

gets cash tips directly from a customer,<br />

the stylist has to pay tax on them but<br />

not National Insurance. If they fill in a<br />

self-assessment tax return, they have to<br />

include the tips. If tips are paid via a card<br />

transaction, the employer pays these to the<br />

stylist directly and is responsible for making<br />

sure Income Tax is paid through PAYE.<br />

Sometimes the tips are pooled together<br />

and shared out – this is called a ‘tronc’.<br />

The person who looks after it is called the<br />

‘troncmaster’ and they are responsible<br />

for making sure tax is paid.<br />

OLIVIA CRIGHTON GLASSHOUSE SALON<br />

“As of November, we stopped accepting all cash payments. We<br />

accept all forms of debit and credit cards, American Express and<br />

Apple Pay, with a means to enforce a more secure and efficient payment<br />

system. I wanted to go cashless for a number of reasons. I was shocked to<br />

find out that the new banknotes contain animal fat — something at odds<br />

with my business ethos. It’s been positive, drastically decreasing time<br />

spent by our staff cashing up and doing weekly banking. Our clients<br />

appreciate the small nature of Glasshouse and feel that we’re moving<br />

with the times. We still accept cash tips and have a small float in case<br />

we need to change anything up. We also have an option to add a tip on<br />

our card machine – all tips go directly to the stylist but it encourages the<br />

client to make the tip by card – we rarely get any cash tips now.”<br />

CREATIVE <strong>HEAD</strong>


#BusinessEdit<br />

KEN’S CLINIC<br />

GOT A BUSINESS <strong>HEAD</strong>ACHE?<br />

LET KEN WEST, DIRECTOR OF BUSINESS<br />

EXPERTS 3•6•5, OFFER A PERSONAL PRESCRIPTION<br />

LIFE<br />

LESSONS<br />

SEE<br />

KEN WEST<br />

SPEAK AT<br />

25 MARCH AT THE PARK<br />

PLAZA, LONDON<br />

KEN’S DIAGNOSIS<br />

This is the question that I currently hear<br />

more than any other. HMRC has clearly<br />

defined guidelines on its website regarding<br />

the control that you can and cannot have<br />

over a self-employed stylist.<br />

The biggest challenge is that it is failing<br />

to enforce these guidelines. HMRC is<br />

currently losing a massive amount of<br />

revenue from VAT and Income Tax and<br />

surely will not allow this to carry on.<br />

Fortunately I am already hearing of salons<br />

being inspected and I think <strong>2018</strong> will see<br />

this happening more frequently.<br />

At 3•6•5 we work with salons<br />

that strive to be the best. They<br />

want to become leaders in their<br />

town and be the brand that is<br />

recognised as providing the<br />

finest service delivered by the<br />

finest team. That is the<br />

crucial word. TEAM.<br />

The HMRC<br />

guidelines state that<br />

a self-employed<br />

stylist or chair<br />

renter should have<br />

total control over<br />

their prices, their<br />

own hours, which<br />

products they use,<br />

which services they<br />

deliver, when<br />

KAREN BELL, OWNER,<br />

VINCENT BELL HAIRDRESSING<br />

In recent years, the rise of the ‘rent-a<br />

chair’ salon has become apparent and<br />

salon owners are having to rethink<br />

how to educate their team. With the<br />

financial appeal of ‘rent-a chair’<br />

salons becoming more prominent,<br />

what can salons do to attract and keep<br />

the right stylists?<br />

they take their holidays, their own service<br />

standards, their own marketing material,<br />

their own promotions and even which<br />

clients they serve.<br />

There is no way that a group of<br />

individuals working like this could ever<br />

become a team, let alone a brand.<br />

As a provider of business coaching and<br />

education, at 3•6•5 we work with salons<br />

that employ their teams because a salon<br />

cannot provide education to a self-employed<br />

stylist. Why would they?<br />

I still believe that what you need to offer<br />

people is the opportunity to earn good<br />

money by charging the right prices in your<br />

salon. You need to provide them with the<br />

opportunity to grow and develop, with a<br />

working environment that gives them the<br />

best place to serve clients and you need to<br />

offer branding, marketing and PR to drive<br />

new guests into your salon.<br />

I also passionately believe that we have<br />

to change the way we train future stylists.<br />

The ‘Now’ generation doesn’t want to take<br />

three years to train, only to then charge low<br />

prices which lead to low earnings. Salons<br />

need to train harder and faster. Invest time<br />

and money but expect higher standards.<br />

None of this is easy. But if it was then<br />

everyone would do it. Karen ask yourself<br />

this. Why would you work for you<br />

instead of being self-employed?<br />

DO YOU HAVE A BUSINESS <strong>HEAD</strong>ACHE YOU'D LIKE KEN TO<br />

HELP WITH?<br />

Email KenW@365Hair.com or tweet @creativeheadmag<br />

ANDREW<br />

MULVENNA<br />

ANDREW MULVENNA<br />

Be the best you can be.<br />

This sounds so obvious and<br />

yes, talent is the bedrock,<br />

but to do this you also<br />

need drive, self-awareness,<br />

patience and humility.<br />

SEE<br />

ANDREW<br />

MULVENNA AT<br />

25 MARCH AT THE PARK<br />

PLAZA, LONDON<br />

Travel your own path<br />

and at your own pace.<br />

It’s great to aspire and be<br />

influenced by others but<br />

don’t get caught into the trap<br />

of running before you can<br />

walk. Trust those deep-down<br />

gut feelings and remember<br />

Aesop’s fable The Tortoise<br />

and the Hare.<br />

We are building a family<br />

and a culture – creating a<br />

'professional culture’ within<br />

your business is the only<br />

way to go! This requires<br />

resilience and time and yet<br />

you must remain consistent<br />

and strong. When it clicks in<br />

it is amazing to watch.<br />

Be clear and be honest<br />

right from the start when<br />

showing an apprentice their<br />

professional possibilities.<br />

They need to have clear<br />

goals but they must also be<br />

realistic. As a manager, and<br />

mentor your role is multifaceted<br />

and you have to be<br />

truly, madly, deeply involved.<br />

CREATIVE <strong>HEAD</strong><br />

25


#BusinessEdit<br />

Pension changes “will<br />

triple employer costs”<br />

SALON BOSSES WILL see pension costs<br />

triple through changes to pensions autoenrolment<br />

contributions, the NHF has said.<br />

Since auto-enrolment was introduced,<br />

the contributions for both employers and<br />

employees have been set at 1 per cent, but<br />

from April will increase to 2 per cent for<br />

employers and 3 per cent for employees.<br />

They will increase again to 3 per cent for<br />

employers and 5 per cent for employees<br />

in April 2019. The government also plans<br />

to cut the minimum age for enrolling staff<br />

from 22 to 18 in ‘the mid 2020s’, provided<br />

their earnings are over £10,000.<br />

There are also moves to calculate<br />

contributions on all earnings up to £45,000,<br />

rather than the current ‘banded earnings’<br />

system, which calculates contributions on<br />

earnings between £5,876 and £45,000.<br />

“These two measures will have a<br />

disproportionate impact on the hair and<br />

beauty sector because of the sheer number<br />

of young people, while the banded earnings<br />

change will have a bigger impact for<br />

workers on minimum wages, also common<br />

in our industry,” warned Hilary Hall, chief<br />

executive of the NHF.<br />

SATURDAY JOBS ‘IN DECLINE’<br />

MORE THAN A quarter (28 per cent) of hair and<br />

beauty professionals started out as Saturday<br />

workers. A poll by insurer Direct Line for Business<br />

found half (50 per cent) had followed a family<br />

member into the industry, with apprenticeships<br />

and college courses (both 30 per cent) other<br />

popular routes in.<br />

Yet BBC research, based on analysis of child<br />

employment permits issued by local authorities,<br />

suggests the number of schoolchildren with<br />

a part-time job has fallen by a fi fth in the past<br />

fi ve years.<br />

‘GREY ECONOMY’ IN SPOTLIGHT<br />

THE NHF WILL focus its campaigning and lobbying activity on pushing for a<br />

fairer VAT and business rates system, restraint on employee pay and cracking<br />

down on the cash-in-hand “grey” economy.<br />

The move follows a survey of NHF members that suggested these are key<br />

concerns that many small salons and barbershops would like to see addressed.<br />

The poll of 512 members found more than half (52 per cent) backed the<br />

idea of reducing the current £85,000 threshold for registration for VAT. The<br />

government has already said it intends to consult on how to change VAT.<br />

Nearly three-quarters (72 per cent) argued that VAT should be lower than<br />

20 per cent for hair and beauty businesses.<br />

Members were also frustrated at the way growing levels of self-employment<br />

within hair and beauty are increasingly undercutting businesses that employ<br />

workers. Nearly two-thirds (63 per cent) felt businesses with employees<br />

were “disadvantaged” when competing with businesses using chair renters.<br />

More than half (55 per cent) called for chair renters to pay the same National<br />

Insurance contributions as employees.<br />

Last November’s Budget confirmed the National Living Wage for over-25s<br />

is to rise to £7.83 an hour from April. The government’s long-term aim is this<br />

wage should be £9 an hour by 2020. A significant minority (41 per cent) of<br />

members worried this would be “too much”, while 70 per cent warned that a<br />

£9 living wage would force them to raise prices, and 40 per cent said they<br />

would cut back on staff or reduce hours.<br />

Members had strong views about the Apprentice Minimum Wage rate, the<br />

complicated nature of which was blamed for salons inadvertently failing to<br />

pay apprentices the correct rate.<br />

COUNCIL PARKING FINES SOAR<br />

LOCAL COUNCILS IN England generated £819m from<br />

parking fees and fines in 2016-2017, an increase of 10<br />

per cent on the previous year. A study by the RAC<br />

Foundation found many of the highest totals were seen<br />

in London, with the largest in Westminster. Outside<br />

the capital, big surpluses were also recorded in<br />

Brighton and Hove, Milton Keynes and Birmingham.<br />

An NHF survey found clients were often deterred<br />

from booking simply because of being unable to park<br />

nearby or stay long enough for a treatment.<br />

WANT TO SELL<br />

YOUR BUSINESS?<br />

Look out for the NHF’s new<br />

guide, Selling Your Salon in<br />

association with business<br />

broker ETS Corporate, which<br />

is also off ering a subsidised deal<br />

on services to members.<br />

The guide can be<br />

downloaded at nhf.info<br />

To find out more information and how to join the NHF, call 01234 831965 or visit nhf.info<br />

26<br />

CREATIVE <strong>HEAD</strong>


n target<br />

Your targeted toolbox to help build your<br />

salon business bigger and better, in association<br />

with Salon iQ and the <strong>Creative</strong> <strong>HEAD</strong> Reader Panel<br />

Methodology: survey conducted by Independent Survey Solutions in a poll of 50 salons<br />

employing four or more staff and spread geographically across the UK<br />

TEAM MANAGEMENT<br />

So many salon owners and managers <strong>Creative</strong><br />

<strong>HEAD</strong> talks to have a common complaint about<br />

their team… the diffi culty in recruiting quality<br />

talent to join it. From changes to school leaving<br />

ages and the impact on apprentices, to the<br />

growth in stylists opting to rent chairs, building<br />

a brilliant team is a regular cause for concern,<br />

and it seems the push for state registered<br />

hairdressers, to set skills standards, had made<br />

no impact on recruitment.<br />

What are your biggest HR headaches?<br />

1. RECRUITMENT<br />

2. HOLIDAYS/ABSENCES<br />

3. STAFF RETENTION<br />

Are your staff PAYE or freelancers?<br />

1. ALL PAYE 74%<br />

2. ALL PAYE HAIRDRESSERS,<br />

WITH FREELANCE BEAUTICIANS 13%<br />

3. SOME PAYE, SOME FREELANCE 13%<br />

Have you seen a difference in standards<br />

between a state registered employee and a<br />

non-state registered employee?<br />

NO 100%<br />

AVERAGE RETAIL TURNOVER<br />

9.9%<br />

AVERAGE CLIENT SPEND (EX. VAT)<br />

£50.20<br />

NEW CLIENTS ACCOUNT FOR<br />

8.4% OF VISITS<br />

(December 2017)<br />

“The candidate’s<br />

education, work<br />

experience,<br />

background and<br />

how they performed<br />

is more important<br />

[than if they are<br />

state registered]”<br />

LAURA BULL, CODE HAIR CONSULTANTS<br />

ARE YOU<br />

ON TARGET?<br />

Business in December compared<br />

with November?<br />

STABLE<br />

6%<br />

GROWING<br />

94%<br />

Business in December compared<br />

with December last year?<br />

DECLINING<br />

24%<br />

STABLE<br />

6% GROWING<br />

72%<br />

Salon iQ<br />

surveyed<br />

clients on<br />

recruitment<br />

and team<br />

building:<br />

SNAPSHOT<br />

50%<br />

of salon owners<br />

are constantly<br />

looking to<br />

recruit<br />

50% will<br />

only recruit<br />

when they<br />

lose a<br />

member<br />

of staff<br />

30%<br />

arrange a team<br />

building activity<br />

annually; 40%<br />

arrange it every<br />

six months<br />

HOW DO SALONS AROUND THE UK<br />

RECRUIT AND MANAGE THEIR TEAMS?<br />

15% do it<br />

once a quarter<br />

and 15%<br />

once a month<br />

The main way<br />

managers<br />

recruit is online<br />

sites or social<br />

media, mainly<br />

Facebook<br />

WANT SALON IQ TO HELP YOU STAY ON TARGET? CALL ON 01892 280123 OR VISIT SALONIQ.COM<br />

CREATIVE <strong>HEAD</strong><br />

27


#BusinessEdit<br />

LOUISE JENKINS<br />

GREAT LENGTHS<br />

TELL US ABOUT YOUR 100<br />

PER CENT YOU CAMPAIGN…<br />

The new campaign is centred<br />

around educating everyone<br />

about how Great Lengths<br />

100 per cent human hair<br />

extensions can provide<br />

a natural enhancement<br />

and help women feel<br />

more confident. While still<br />

remaining a popular trend,<br />

gone are the days where<br />

extensions are used only to<br />

add length for mermaid hair,<br />

with more clients turning to<br />

Great Lengths to help solve<br />

everyday hair conundrums.<br />

DO YOU HAVE ANY<br />

INNOVATIONS FOR <strong>2018</strong>?<br />

Yes – Great Lengths Tapes.<br />

They use the same 100 per<br />

cent human hair as our prebonded<br />

extensions and have<br />

been gently hand-processed<br />

and blended to create more<br />

than 58 different shades.<br />

Expanding on application<br />

methods, they include<br />

a medical grade, hypoallergenic<br />

and non-toxic<br />

tape. They’re suitable for all<br />

hair densities and create an<br />

instant transformation of<br />

length, volume and/or colour,<br />

which can last up to six-toeight<br />

weeks.<br />

HOW CAN SALONS TEMPT<br />

MORE CLIENTS INTO<br />

TRYING EXTENSIONS?<br />

The best method for<br />

showcasing extensions is<br />

visual examples. Women look<br />

to other women for their hair<br />

inspiration, so if a stylist is<br />

looking to tempt their clients<br />

into trying extensions, its best<br />

to have people around with<br />

extensions in.<br />

Q<br />

A<br />

TAKE TO TWITTER AND QUIZ YOUR HAIR HEROES!<br />

PHIL SMITH<br />

SMITH ENGLAND SALON<br />

“I have always loved your Be Gorgeous product line and use the products on many of my<br />

celebrity clients. What was your initial thinking behind the brand and what advice would<br />

you give hairstylists looking to start up their own line?”<br />

@jaybirminghamhair<br />

Thank you Jay! It’s always great to hear positive feedback from other stylists. My background<br />

was Toni&Guy, and I was involved in the creation of many of their products. When I decided<br />

to fly the nest and pursue my own dream of creating affordable and aspirational products,<br />

the Phil Smith Be Gorgeous brand was born. The products punch above their weight as we<br />

use expensive ingredients, which guarantee good quality results. If you were looking to start<br />

a brand, its important you find your niche. Take Sam McKnight for instance; his range of<br />

products in cans make the finished style an ease to achieve.<br />

Have you seen social media make a direct impact on your salons and brand and if so can<br />

you give examples of the impact it has had?<br />

@nasalhairspray<br />

We haven’t focused on social media up to now, but as of this month we will be bringing it in-house<br />

for Phil Smith Be Gorgeous. We hope to encourage people to learn about the brand, however<br />

its social media doesn’t have any real impact on the Smith England Salon, but does aid in<br />

communicating the brand values and products, which therefore drives sales. We are also focusing<br />

on updating our website, which receives between 7,000 and 10,000 hits a month. It will be even<br />

more informative and transactional, so we expect to receive double the current hits per month.<br />

Phil, you’re responsible for introducing hair ‘style’ into my life BUT you killed my mullet!<br />

Is it possible to have a good, thick mullet and still be stylish?<br />

England footballer and Sky Sports pundit @BarryVenison<br />

Absolutely not! Mullets should be left well and truly behind in the ’80s. Rumour has it you only got<br />

the job as a Sky Sports spokesman thanks to the removal of that mullet by yours truly! Go with the<br />

times, and regularly change your look so you don’t end up looking dated.<br />

Who is the coolest person you have ever cut hair for?<br />

@42jordanking<br />

The legend that is Robert Plant. He became a good friend but we sadly lost touch over the years.<br />

When I was at the Covent Garden Hotel cutting beauty journalists’ hair, he’d often pop in to say<br />

hello and spend the morning hanging out with us all and being thoroughly entertaining.<br />

Next month: Colour queen Nicola Clarke. Tweet us your questions @creativeheadmag<br />

28<br />

CREATIVE <strong>HEAD</strong>


SHINE<br />

ON<br />

WE’VE HAD POPS OF PASTELS AND GORGEOUS<br />

GREYS, NOW IT’S TIME FOR METALLICS TO SHINE –<br />

BRING ON NEW INFINITI METALLICS BY AFFINAGE<br />

LAST SEASON<br />

THE catwalk was<br />

overrun with metallic<br />

shades – on the clothes and<br />

hair – and if it’s spotted at Fashion<br />

Week, it’s not long before it filters down to<br />

the high street. This is great news for salons as<br />

metallic hues are seriously wearable. Clients have<br />

also become used to trying something a little different.<br />

So, the time is right to introduce a new palette of shades<br />

to your clients, starting with INFINITI Metallics by Affinage.<br />

This range of eight shimmering shades truly embraces the<br />

metallic trend, without being too ‘out there’. Clients can choose<br />

from a variety of hues: Pearl, Bronzed Amber, Pearl Rose, Copper<br />

Rose, Grey Rose, Mahogany Violet, Light Violet and Light Blue, and<br />

all leave a brilliant, iridescent finish.<br />

The new shades join a range that adds protection, suppleness and<br />

incredible shine to hair. This is thanks to the shea butter and argan oil<br />

that’s packed into all INFINITI ranges, while all the colours are formulated<br />

from more than 90 per cent naturally derived ingredients, obtained from<br />

sustainable and renewable sources. But don’t expect the end results to be<br />

compromised because of this – this is a seriously high-performance colour<br />

range thanks to its advanced breakthrough formula with DATEM PLUS<br />

Technology. This enables colour pigments to be delivered deep into<br />

every strand of hair for long-lasting results, flawless coverage and<br />

incredible colour. INFINITI Metallics by Affinage is what your<br />

clients have been looking for.<br />

Let your clients shimmer and shine with INFINITI Metallics by Affinage.<br />

For more information, call 01794 527111 or visit affinage.com<br />

CREATIVE <strong>HEAD</strong><br />

29


<strong>2018</strong> marks the 63rd year<br />

of the longest-running live<br />

hairdressing competition,<br />

The L’Oréal Colour Trophy<br />

Are you addicted to colour?<br />

L’Oréal Professionnel is looking for the most creative<br />

amongst you to design the ultimate, forward thinking,<br />

inspirational, trend driven total look.<br />

Share with us your colour addiction.<br />

Entries open 8th January <strong>2018</strong>, enter at*<br />

Lorealcolourtrophy.com<br />

Follow us<br />

@lorealpro #lorealprouk #LCT18<br />

*Open to UK residents aged 16+ entering as part of a salon team of no more than 4 people. Entries<br />

must be uploaded onto www.lorealcolourtrophy.com by 26/02/18 and must use only L’Oréal<br />

Professionnel products. Entry photos must be in colour and no more than 1 year old at the date<br />

of entry. Winning team receives the L’Oréal Colour Trophy Award <strong>2018</strong> and the chance to attend<br />

other events to include a 3-day European trip. See www.lorealcolourtrophy.com for full details and<br />

terms and conditions. Promoter: L’Oréal Professionnel, a trading division of L’Oréal (UK) Limited.


Grand Final 2017 Show, Hair by TONI&GUY Art Team


THE YEAR<br />

OF YOU<br />

MAKE IT ALL ABOUT YOUR EDUCATION THIS YEAR – GROW YOUR BUSINESS, GAIN NEW SKILLS AND<br />

INVEST IN YOUR TEAM BY CHOOSING FROM OUR PICK OF EDUCATION COURSES BY TIGI<br />

LEARN AT THE TIGI ACADEMY<br />

CLASSIC CUTTING<br />

MEN’S FOCUS<br />

CREATIVE CUTTING<br />

SESSION HAIR<br />

Learn the fundamental principles<br />

so that you can create any classic<br />

shape. With an emphasis on TIGI<br />

methodology and terminology,<br />

this course covers the four key<br />

elements to create the perfect cut:<br />

parting and sectioning, distribution<br />

and elevation.<br />

Develop your skills in men’s cutting<br />

with a range of classic and bold,<br />

fashion-inspired techniques,<br />

including scissor-over-comb and<br />

clipper work. Keep up-to-date with<br />

the latest trends in men’s fashion<br />

and styling and learn how to<br />

translate them into wearable, salonviable<br />

looks for your male clientele.<br />

Spark your creativity as the TIGI<br />

International <strong>Creative</strong> Team<br />

showcases its latest cut and colour<br />

work, presenting the trends and<br />

inspiration behind them. With a<br />

step-by-step breakdown of each<br />

key look, learn creative cutting<br />

techniques and how to translate<br />

them into wearable looks.<br />

This course translates<br />

the latest trends into<br />

commercial, creative ideas<br />

for salon-viable looks. Learn<br />

how to create a variety of<br />

camera-ready styles, as<br />

well as detailed product<br />

knowledge, correct tool<br />

usage and backstage tips.<br />

32


CAN’T MAKE<br />

IT TO ONE OF THE<br />

TIGI ACADEMIES?<br />

No problem – the brand<br />

provides intimate in-salon<br />

training, regional events,<br />

seminars and global shows.<br />

Email uk.education@tigi.com<br />

CREATIVE <strong>HEAD</strong> ADVERTORIAL<br />

TIGI WANTS <strong>2018</strong> to be your year. The brand can help you make this year truly great with<br />

education courses carefully crafted to suit hairdressers at every level. From enhancing skills<br />

and creating a more motivated team to developing stronger customer service and building<br />

team and client loyalty, TIGI can give you the tools to forge a successful business.<br />

LEARN IN<br />

THE SALON<br />

The TIGI Field Education<br />

Team and the TIGI <strong>Creative</strong><br />

Team conduct in-salon<br />

seminars designed especially<br />

for the needs of your salon<br />

team. Learn the latest colour<br />

techniques, be inspired by new<br />

cutting and styling ideas and<br />

find out how TIGI brands can<br />

enhance your daily work.<br />

CORRECTIVE<br />

COLOUR<br />

This new course for <strong>2018</strong><br />

focuses on a simplifi ed<br />

approach to corrective<br />

colour work. See how to<br />

perform a hair assessment,<br />

client consultation and<br />

achieve great results using<br />

TIGI colour ranges.<br />

©USTOM COLOUR<br />

COLLECTIONS<br />

This is a seasonal, technique-driven<br />

course to create and customise<br />

in-salon services for all clients,<br />

from classic colours to commercial<br />

creative looks. Supported by the<br />

TIGI <strong>Creative</strong> Consultation concept,<br />

learn how to personalise your<br />

colour work.<br />

CREATIVE COLOUR<br />

This popular course sees members<br />

of the TIGI International <strong>Creative</strong><br />

Team share their inspirations<br />

through their latest work. Using<br />

an advanced technical approach<br />

based on classic colouring, you will<br />

develop the skills required to create<br />

exciting, contemporary and creative<br />

results your clients will love.<br />

24-HOUR<br />

EDUCATION<br />

Today everyone wants<br />

and expects to have access<br />

to knowledge anywhere<br />

and at any time. This is why<br />

TIGI Education has created<br />

the TIGI App 24/7, available<br />

for Android and iPhone –<br />

download it today!<br />

WITH TIGI, IT’S ALL ABOUT #EDUCATIONALEXCELLENCE. FOR FURTHER INFORMATION,<br />

EMAIL UK.EDUCATION@TIGI.COM OR VISIT TIGIPROFESSIONAL.COM/EDUCATION<br />

33


CREATIVE <strong>HEAD</strong> EDUCATION<br />

e ducation<br />

"It's me!"<br />

OUR<br />

FEATURED ARTIST<br />

IN FEBRUARY IS<br />

ROBERT EATON<br />

The award-winning Russell Eaton colourist shares his<br />

insights, techniques and a few fabulous formulas…<br />

e ducation<br />

<strong>HEAD</strong> ONLINE NOW!<br />

CREATIVE<strong>HEAD</strong>MAG.COM/EDUCATION


THE NEW<br />

GOLD<br />

STANDARD<br />

TRANSFORM YOUR EVERY DAY WITH THE<br />

NEW AND IMPROVED GHD GOLD STYLER


GOLDEN<br />

TOUCH<br />

EXPERIENCE THE POWER OF GOLD WITH THE<br />

NEW AND IMPROVED GHD GOLD STYLER


“WHAT I LOVE MOST ABOUT THE NEW GHD GOLD IS HOW EASY IT<br />

MAKES WORK. IT’S PERFECT FOR ELIMINATING FRIZZ AND KINKS AND<br />

CREATES MOVEMENT AND TEXTURE WITH SHINE AND GLOSS”<br />

ADAM REED, GHD GLOBAL BRAND AMBASSADOR<br />

THERE’S SOMETHING ABOUT gold – it’s pure, refi ned and luxurious. Back in 2010, ghd launched its now<br />

iconic V gold series styler, a must-have tool loved by stylists and consumers alike. A multiple award-winner,<br />

with more than seven million units sold worldwide, the most popular ghd tool has stood the test of time as<br />

a kitbag staple.<br />

Renowned for industry-leading innovation, ghd’s dedicated research and development team in<br />

Cambridge has been working behind the scenes to further advance their understanding of how hair is<br />

affected by heat styling, on a mission to make styling even easier and healthier on the hair. The result?<br />

The new and improved ghd gold styler.<br />

Love your current styler, but looking for an upgrade? Look no further. The new ghd gold styler comes<br />

with a streamlined, modernised design and promises to leave hair smoother, sleeker and healthier looking*.<br />

Using dual-zone technology – the latest innovation in ghd’s pioneering technology portfolio – heat is<br />

controlled from root to tip, with new sensors able to detect and regulate temperature across the full length<br />

and width of each plate, for unbeatable performance, ultra-smooth handling in the hair and easy, onestroke<br />

styling. Thanks to dual-zone technology, the styler consistently operates at the safer-for-hair heat of<br />

185°C, the optimum temperature proven by ghd to look after hair health, reduce breakage** and give a<br />

sleek, high-shine fi nish.<br />

Why is this consistency so important? Styling tools operating without such consistency in<br />

heat delivery see peaks and dips in the temperature across the plates, which affects the<br />

overall fi nish of the hair, resulting in an imperfect style and taking more time to style overall.<br />

GHD GOLD: YOUR NEW KITBAG HERO<br />

IN A SURVEY<br />

OF 101 WOMEN,<br />

84 PER CENT<br />

PREFERRED GHD<br />

GOLD TO THEIR<br />

CURRENT STYLER<br />

CREATIVE <strong>HEAD</strong> ADVERTORIAL<br />

Smooth, contoured floating plates<br />

These glide through hair for quick, frizz-free<br />

styling and enhanced shine<br />

*In a test of 128 consumers, signifi cantly more consumers agreed<br />

that ghd gold was better than ghd V styler for leaving hair sleeker,<br />

smoother, shinier and healthier looking. **vs stylers operating at 230°C<br />

Modernised design and round barrel<br />

Help to deliver versatile, snag-free styling,<br />

quickly and easily<br />

Dual-zone technology<br />

Two new generation heat sensors control<br />

optimum heat from root to tip for smoother,<br />

sleeker and healthier-looking hair*<br />

Heated to 185˚C<br />

This is the optimum temperature for<br />

styling. Any hotter damages the hair<br />

and any cooler compromises the<br />

longevity of the result<br />

Sleep mode<br />

The styler switches off if not used for 30<br />

minutes, for safety and peace of mind


"AFTER RIGOROUS TESTING, WE<br />

HAVE CREATED GHD GOLD. THE<br />

STYLER FEATURES DUAL-ZONE<br />

TECHNOLOGY AND LETS PEOPLE<br />

STYLE EXACTLY HOW THEY WANT<br />

WITHOUT COMPROMISING THE<br />

HEALTH OF THEIR HAIR"<br />

DR TIM MOORE,<br />

CHIEF TECHNOLOGY OFFICER, GHD<br />

*In a test of 128 consumers, significantly more consumers agreed that ghd gold was better than ghd V styler for leaving hair sleeker, smoother, shinier and healthier looking<br />

THE NEW<br />

GHD GOLD<br />

PROVEN TO DELIVER SLEEKER, SMOOTHER AND HEALTHIER HAIR.*<br />

TO FIND OUT MORE, CONTACT YOUR GHD ACCOUNT MANAGER OR CALL 01924 423400


CREATIVE<strong>HEAD</strong>MAG.COM<br />

SPRING<br />

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<strong>2018</strong><br />

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WIN two tickets to the<br />

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Are you a <strong>Creative</strong> <strong>HEAD</strong> Club member? Want to be among the fi rst to<br />

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enjoying a night out in London? Well you’re in luck as we’ve got two tickets**<br />

to give away for one lucky Club member to the UK Color Zoom fi nal, taking<br />

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BORN<br />

THIS WAY<br />

INDIVIDUALISM IS WHAT UNITES US; OUR DIFFERENCES ARE WHAT<br />

MAKE US CREATIVE – KMS CELEBRATES WHAT STYLE SIGNIFIES<br />

WITH THE <strong>2018</strong> STYLE MATTERS COLLECTION<br />

EVERYONE HAS A different worldview and approach to style; maybe you live in jeans or<br />

you can’t face the day without sky-high heels? Whatever you love and however you choose<br />

to express yourself, we’re all different. And this is good. Style might not save the world, but<br />

it is what makes the world go round. In short, it matters.<br />

It is this diversity, this mix of lifestyles and creativity that KMS is celebrating through<br />

its new collection. Last year, for its Style Matters campaign, the brand looked to London,<br />

Berlin, New York and Seoul for its inspiration, but for <strong>2018</strong> it’s turning to the up-andcomers,<br />

the rebels and the players. For this year’s trend inspiration, KMS hit the streets<br />

of Melbourne, Amsterdam and San Francisco to discover what brings these cities to life.<br />

What makes their styles authentic and unique? What makes them different? The result is a<br />

melting pot of looks and hairstyles to inspire you to create your best style.<br />

The collection is a curation of ideas, while the products, organised intuitively into START,<br />

STYLE and FINISH, are what brings these ideas to life. Featuring TRIfinity Technology, all<br />

KMS products are multi-compatible and best when used together. Now you can create the<br />

styles your clients want and boost your retail revenue by selling them the KMS products<br />

they need – easily and intuitively.<br />

It’s time to discover what sets you apart from the rest with KMS.<br />

36<br />

CREATIVE <strong>HEAD</strong>


CREATIVE <strong>HEAD</strong> 37<br />

CREATIVE <strong>HEAD</strong> ADVERTORIAL


GLOBAL<br />

TRAVELLER<br />

WE EXPLORE THE CITIES SELECTED BY KMS FOR<br />

THE <strong>2018</strong> STYLE MATTERS COLLECTION<br />

AMSTERDAM<br />

The Dutch city is a melting pot<br />

of cultures and lifestyles, where<br />

gabled buildings line canals and<br />

museums are flanked by hipster<br />

cafes and quirky shops. It’s<br />

this diversity that drew KMS to<br />

Amsterdam, but it was the city’s<br />

open-mindedness and inclusivity<br />

that made KMS want to use it as<br />

its inspirational springboard.<br />

STYLE EQUATION<br />

THIS MODEL’S LOOK FEATURES ADDVOLUME<br />

LIQUID DUST FOR GRIP AND VOLUME<br />

MOISTREPAIR SHAMPOO<br />

ADDVOLUME LIQUID DUST<br />

HAIRSTAY ANTI-HUMIDITY SEAL SPRAY<br />

38<br />

CREATIVE <strong>HEAD</strong>


MELBOURNE<br />

Laid back with effortless style –<br />

Australia’s Melbourne is a city<br />

full of artists and creatives; it’s<br />

dynamic, cosmopolitan and you’ll<br />

find some of the best street art<br />

here. The pan-Asian influence also<br />

makes Melbourne a multi-faceted<br />

city, which enticed KMS.<br />

CREATIVE <strong>HEAD</strong> ADVERTORIAL<br />

STYLE EQUATION<br />

THIS LOOK FEATURES MOISTREPAIR ANTI-BREAKAGE<br />

SPRAY TO REDUCE DAMAGE AND PREPARE THE HAIR<br />

FOR BLOW-DRYING AND STYLING<br />

MOISTREPAIR ANTI-BREAKAGE SPRAY<br />

HAIRPLAY MOLDING PASTE<br />

HAIRPLAY DRY WAX<br />

SAN FRANCISCO<br />

San Francisco is the birthplace of a<br />

unique style. Not just for hippies,<br />

this city celebrates diversity of all<br />

kinds – and this is exactly what<br />

drew KMS to the city. KMS plays<br />

on the idea of the older established<br />

creatives with the influx of younger,<br />

new creatives moving into the city.<br />

STYLE EQUATION<br />

THIS LOOK FEATURES HAIRPLAY PLAYABLE TEXTURE.<br />

BUILD AND REWORK YOUR TEXTURE WITH EACH<br />

APPLICATION FOR A WEIGHTLESS, TOUCHABLE FINISH<br />

ADDVOLUME SHAMPOO<br />

ADDVOLUME STYLING FOAM MOUSSE<br />

HAIRPLAY PLAYABLE TEXTURE<br />

Discover a world of style possibilities with KMS. To find out more, call 01323 432100 or visit kmshair.com/en-uk<br />

CREATIVE <strong>HEAD</strong> 39


do<br />

Coloured<br />

care<br />

hair,<br />

Do your clients want personalised colour care? Of course they do.<br />

What they need is Pureology, the zero-sulphate professional colour<br />

care brand that’s trusted by colourists and loved by consumers<br />

WHEN LOOKING FOR the very best in hair care for your colour<br />

clients, you want it to be luxurious without being ostentatious;<br />

indulgent but with an eye on providing natural solutions. What you’re<br />

looking for is Pureology.<br />

Pureology is trusted by colourists and leading salons up and down<br />

the country to provide personalised colour care for healthier hair. Why?<br />

Pureology was created by a colourist in California in 2001 with a simple but<br />

powerful idea: to create the very best products for colour-treated hair.<br />

Natural luxury<br />

The brand pioneered the natural movement with zero sulphate shampoos<br />

and 100 per cent vegan formulas. As the trend for all things natural grows<br />

ever more prominent, Pureology is the tool you need to meet the needs of<br />

the natural-minded consumer and attract them into your salon.<br />

The UK’s top colourists all choose Pureology to protect their clients’<br />

colour. In fact, you will see Pureology being used by colourists in all the<br />

best colour salons around the country.<br />

Consumer’s choice<br />

Pureology is also a darling of the biggest consumer influencers in the UK<br />

and has won multiple awards – a real and tangible selling point for clients.<br />

So the next time your client asks you how to care for her colour, give them<br />

Pureology – the colour and beauty experts’ choice.<br />

If you want the colourist experts’ favourite in your salon, contact Pureology today.<br />

Visit pureology.co.uk or email pureology2@loreal.com. Follow @PureologyUKI on Instagram<br />

40<br />

CREATIVE <strong>HEAD</strong>


The colourists’ favourite<br />

“Pureology is like an insurance policy for<br />

clients. It keeps colour fresher for longer”<br />

SKYLER MCDONALD, CREATIVE DIRECTOR AT SKYLER LONDON<br />

CREATIVE <strong>HEAD</strong> ADVERTORIAL<br />

“As colourists, we rely on after-care products to<br />

protect our work. Pureology is the brand we trust”<br />

AMY FISH, COLOURIST AT LARRY KING<br />

“Being sulphate-free and vegan is a winner.<br />

Once clients try it, they keep coming back”<br />

MEL SMITH, <strong>HEAD</strong> COLOURIST AT JOSH WOOD COLOUR<br />

“Our colourists are hooked on Pureology, it’s the<br />

range the whole team loves”<br />

SOPHIA HILTON, OWNER OF NOT ANOTHER SALON<br />

“The natural trend is here to stay and Pureology<br />

creates the opportunity to attract new clients<br />

who are looking for natural products”<br />

ANDRÉ SUARD, ARTISTIC COLOURIST AT GIELLY GREEN<br />

CREATIVE <strong>HEAD</strong> 41


WORKSHOPS<br />

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ALL THE<br />

RIGHT<br />

MOVES<br />

PROSTYLES IS ABOUT TO TRANSFORM YOUR SALON BUSINESS WITH A PIONEERING NEW APPROACH TO THE WAY<br />

YOU CHOOSE AND USE HAIR EXTENSIONS. CREATIVE <strong>HEAD</strong> SALUTES A BRAND THAT IS MAKING WAVES…<br />

Prostyles – the company with more than 20 years of experience in extensions – has<br />

reinvented itself. Under new ownership, it’s a brand that has pledged to deliver to<br />

customers a premium hair extension range that is flexible and manageable, and<br />

which stands out in a highly competitive market. It approached the challenge by<br />

asking hair professionals ‘what do we need to be the very best in the professional<br />

hair extension market, and what does the industry need from us as a company?’<br />

48<br />

CREATIVE <strong>HEAD</strong>


CREATIVE <strong>HEAD</strong> ADVERTORIAL<br />

“WE’VE TAKEN WHAT<br />

WE’VE LEARNT FROM<br />

INDUSTRY LEADERS<br />

TO BRING ABOUT<br />

A RENAISSANCE IN<br />

THE HAIR EXTENSION<br />

SECTOR, MAKING US<br />

FRESH, EXCITING<br />

AND INNOVATIVE”<br />

MARK WOOD,<br />

MANAGING DIRECTOR, PROSTYLES<br />

CREATIVE <strong>HEAD</strong><br />

49


FINISHING<br />

TOUCHES<br />

Many of Prostyles’ extension stylists<br />

work on shows at London Fashion<br />

Week, photoshoots and with A-list<br />

clients – disciplines that require the<br />

same uncompromising quality and<br />

consistency in delivery and results.<br />

Prostyles training now includes<br />

session styling, advanced cutting<br />

and applications, along with a<br />

host of expert tried-and-tested tips<br />

and tricks for creating the perfect<br />

natural, invisible finish. While most<br />

hair extensions companies train in<br />

application, only a few train in styling<br />

– and yet the end result is critical to a<br />

successful client-stylist relationship.<br />

This way, both salons and clients get<br />

the best from Prostyles.<br />

So it seemed an obvious choice<br />

that for a fresh new look, you need a<br />

fresh new eye, which is why Prostyles<br />

collaborated with session stylist Leigh<br />

Keates – a former double It List award<br />

winner and London Fashion Week<br />

show lead – to style up a storm with<br />

Stephanie Stevenson on this breathof-fresh-air<br />

shoot. It’s fun, it’s modern<br />

and it’s packed with an energy clients<br />

will fall head over heels for!<br />

50<br />

CREATIVE <strong>HEAD</strong>


CREATIVE <strong>HEAD</strong> ADVERTORIAL<br />

“OF THE MANY OPPORTUNITIES<br />

FOR EXTENSIONS, LENGTH IS<br />

ONLY ONE POSSIBILITY FOR<br />

CREATIVITY. WE CAN ADD<br />

VOLUME TO FINE OR THINNING<br />

HAIR USING THE SMALLEST,<br />

MINUTE BOND APPLICATIONS<br />

WITH REDUCED WEIGHT PER<br />

BOND, AND SMALLER PRE-<br />

BONDED TIPS THAT HAVE BEEN<br />

CREATED TO APPEAR INVISIBLE”<br />

STEPHANIE STEVENSON,<br />

CREATIVE DIRECTOR, PROSTYLES<br />

CREATIVE <strong>HEAD</strong><br />

51


YOU HAD<br />

ME AT<br />

HELLO<br />

Prostyles sells organically. When hairdressers find something they love, they feel compelled to share it – and that’s<br />

exactly what led to the success of Prostyles’ pioneering fibre and real hair offerings. Now do the same for your business.<br />

As a service that gives such visible results, simply having a stylist seen to be fitting extensions can be enough to spark<br />

interest and conversations with other clients. Just as importantly, Prostyles train stylists to spot potential new extensions<br />

customers, and share tips and techniques that can lead to a successful sale.<br />

52<br />

CREATIVE <strong>HEAD</strong>


CREATIVE <strong>HEAD</strong> ADVERTORIAL<br />

“WE KNOW AND UNDERSTAND<br />

SALON OWNERS AND THEIR TEAMS<br />

– WE KNOW WHAT THEY WANT<br />

AND NEED. WE WORK WITH THEM<br />

ON THE NUMBERS SO MARGINS<br />

ARE ATTAINABLE, AND HELP WITH<br />

BUSINESS PLANS AND GOAL-SETTING<br />

TO SEE A RETURN ON INVESTMENT.<br />

WE’VE PUT SO MUCH EFFORT INTO<br />

OUR SYSTEMS THAT GOOD REVENUE<br />

AND COMMERCIAL VIABILITY,<br />

COUPLED WITH OUTSTANDING<br />

RESULTS, ARE AUTOMATIC”<br />

STEPHANIE STEVENSON,<br />

CREATIVE DIRECTOR, PROSTYLES<br />

CREATIVE <strong>HEAD</strong><br />

53


“IF YOU’RE NOT CURRENTLY OFFERING<br />

AN EXTENSIONS SERVICE, YOU<br />

SHOULD. ALL BIG-LIST SALONS OFFER<br />

EXTENSIONS – IT’S AS POPULAR<br />

AS BALAYAGE. IF YOU DO ALREADY<br />

OFFER EXTENSIONS, THEN GETTING<br />

MORE CREATIVE AND UPPING YOUR<br />

GAME IS IMPERATIVE. SHOW CLIENTS<br />

YOU’RE ON-TREND – YOU’LL BECOME<br />

A FORWARD-THINKING LEADER WHO’S<br />

IN CHARGE OF A BUSINESS THAT<br />

INSPIRES ITS CLIENTELE”<br />

STEPHANIE STEVENSON,<br />

CREATIVE DIRECTOR, PROSTYLES<br />

SHOW<br />

ME THE<br />

MONEY<br />

Investing in a brand new or upgraded service such as extensions can seem like a lot to take on. To help you with growth, the<br />

Prostyles Ambassador Programmes teaches stylists how to realistically work cash deposits from clients for services and schedule<br />

their appointments so that they will have the extensions and other products ready when they need them. Prostyles own price<br />

structures are also continuously monitored to ensure you get the very best quality of hair and fantastic value for money.<br />

54<br />

CREATIVE <strong>HEAD</strong>


HAIR Leigh Keates and Stephanie Stevenson. PHOTOGRAPHY Claire Harrison<br />

CREATIVE <strong>HEAD</strong> ADVERTORIAL<br />

Take a fresh look at extensions. Contact Prostyles on 01420 511155 or visit prostyles.com<br />

CREATIVE <strong>HEAD</strong><br />

55


THE TROPHY<br />

“Winning Most Wanted<br />

Session Stylist of the Year<br />

2017… it was such a shock.<br />

I looked at the shortlist –<br />

the others were incredible,<br />

such as Anthony Turner, who<br />

I worked alongside way back<br />

when we were with Guido.<br />

Winning was incredible, it<br />

was odd – I had no idea!”<br />

56<br />

CREATIVE <strong>HEAD</strong>


WELL MADE<br />

THERE HAVE BEEN SOME KEY INGREDIENTS<br />

IN THE CAREER OF SYD HAYES, MOST WANTED<br />

SESSION STYLIST OF 2017. HE TELLS CREATIVE <strong>HEAD</strong><br />

WHAT HAS MADE SYD… WELL, SYD!<br />

Syd with his dad<br />

Grazia, photography by John Akehurst<br />

Pictured below: Syd (centre) planning with, from left: Anthony<br />

Turner, Sandy Hullett, Alexander McQueen and Guido<br />

THE LEGENDS<br />

“At the age of 17 I was working for Nicky<br />

Clarke at his Mayfair salon and it was<br />

amazing. The element of showmanship<br />

that allowed me to host my <strong>Creative</strong><br />

<strong>HEAD</strong> Education Featured Artist event<br />

probably came from him, seeing him on<br />

national television. He was very creative<br />

and amazing to watch on shoots as well<br />

as in the salon. I also met some the best<br />

hairdressers that I learnt so much from<br />

– Lewis Dyer, Simon Maynard, Rupert<br />

Mitchell and Christian Pippin. That’s<br />

what’s so great, you meet these people<br />

over the years and learn from them.<br />

“When I was 21 I thought I knew<br />

everything, so going to Hershesons and<br />

Daniel and Luke telling me I had to<br />

varder for a year was actually one of the<br />

best things I could have done. Daniel is<br />

probably one of the best short hair cutters<br />

I’ve ever met. Luke taught me a different<br />

way, and opened up the higher end of the<br />

fashion world to me.<br />

“Back at Nicky’s, Rupert used to bring<br />

back French Vogue and I’d see Guido’s<br />

work and think ‘this guy is incredible!’ I<br />

set out to get a job with him. Lockonego’s<br />

Ben Cooke, who used to work on Guido’s<br />

team, called him to suggest meeting me,<br />

and I met him on a hotel rooftop in LA!<br />

“Guido suggested I have a trial at the<br />

shows and I was with him for three years.<br />

I took away an experience of working with<br />

the toughest of people, and being able to<br />

do any type of hair in any situation and<br />

not be fazed by people with opinions on<br />

how something should be!”<br />

THE TEAM<br />

“Sometimes now I turn up with three<br />

assistants and I think ‘this is ridiculous’.<br />

But actually, it’s what you need. For<br />

example, recently I landed at 5am from<br />

China, went to shoot a Grazia hair story<br />

for BaByliss from 7am to 3pm, then at<br />

4pm was doing Bella Hadid’s hair…<br />

you have to have a strong team set up<br />

correctly to make it work, and I learned<br />

that from Guido. It’s not just about me<br />

doing hair these days, I have to come up<br />

with ideas, visuals, do press interviews,<br />

help brands… it’s a bit of everything.<br />

“This now comes down to my core team<br />

and help from my first assistant, Paula<br />

McCash, and Jason Lawrence.”<br />

With Guido<br />

Sadie Williams S/S18<br />

CREATIVE <strong>HEAD</strong><br />

Photography by Juergen<br />

Teller for Vogue<br />

Kristin Scott Thomas for Vogue<br />

57


THE AGENTS<br />

“I signed with Premier Hair and Make-up<br />

with no book, no pictures… it was a risk<br />

for them. I don’t know how I talked them<br />

into it. I think it helped they saw a name<br />

like Guido’s and that I’d worked with him<br />

for a while. After eight years with Premier,<br />

I wanted a new challenge, so I’m now with<br />

Art + Commerce, which is owned by one<br />

of the biggest talent agencies in the world.<br />

“I feel I have an army of people I can do<br />

things with and who support me. But it<br />

took about nine months for them, and my<br />

agent Christopher Miles, to take me on –<br />

they want to make sure you are right!”<br />

THE SALON<br />

“I left Guido because I was going back<br />

to London. My dad didn’t want to be full<br />

time in his salon Q Cut, in Kew, anymore,<br />

he’d been there for 30 years. I told him I<br />

wouldn’t take over for a year – I needed<br />

time to gain the team’s respect, not just<br />

walk in as the son of the owner.<br />

“There have been frustrating times for<br />

both of us; the hardest thing is to let go.<br />

I was fortunate that he said to give it a<br />

go – that’s credit to him, to let someone<br />

have their vision. I remember a time when<br />

I was about to take over – I’d been out<br />

every night that week and I was late for<br />

work. He absolutely ruined me – it was the<br />

biggest verbal kicking of my life, but it<br />

was what I needed. I vowed that day that<br />

I would never be late again, and now I’m<br />

early for jobs, I mean business.<br />

“Every brand needs to move with the<br />

times, so we’ve updated the salon bit by<br />

bit, pushed for some younger staff. As a<br />

boss, I like to think I bring enthusiasm<br />

and a work ethic. I struggle with booking<br />

an afternoon off, I’d hate for people to<br />

think that I’m lazy or had everything<br />

given to me. It’s a small team – it’s not a<br />

big London name and that’s quite nice.<br />

It’s a proper family business.”<br />

THE PARTNERSHIPS<br />

“I’m into my fourth year with L’Oréal<br />

Paris, and second year with BaByliss. It’s<br />

a big deal to be a spokesman for a brand<br />

as big as L’Oréal Paris, and it’s allowed me<br />

to break into the consumer world from the<br />

professional side.<br />

“Shooting for Glamour and Grazia<br />

enabled me to have a relationship with<br />

brands, so the consumer understands who<br />

you are. With BaByliss, I work across both<br />

professional and consumer and, in the<br />

past year, they have come to me for advice<br />

on how the brand will go forward – that’s a<br />

massive amount of trust in me.”<br />

THE EDITORIAL<br />

“It’s been cool being part of the new<br />

Vogue. I worked with Juergen Teller and<br />

Venetia Scott for editor Edward Enninful’s<br />

first issue. Juergen is an artist. When the<br />

idea for the shoot was put forward by<br />

Venetia, she hadn’t worked with Juergen<br />

since the ’90s, so it was big.<br />

“Also I’ve been working with Alasdair<br />

McLellan and Katie Grand with Kate<br />

Moss, Claudia Schiffer and Eva Herzigova<br />

for Love. I’ve worked with Katie and<br />

Alasdair for a long time, but this was<br />

working with supermodel legends – they<br />

all lived up to their status!”<br />

At The Coterie pop-up in Leeds<br />

Matty Bovan S/S18<br />

Bella Hadid for Tag Heuer<br />

<strong>Creative</strong> <strong>HEAD</strong> Education<br />

Featured Artist Live<br />

The Syd Pin<br />

Kate Moss, photography by Alasdair McLellan Sadie Williams S/S18 for BaByliss PRO<br />

58<br />

CREATIVE <strong>HEAD</strong>


THE NEW ERA...<br />

“I’m constantly talking and working with brands, and I<br />

hadn’t talked about myself as a brand, so I thought about<br />

what I could do – hair accessories! There was a gap in the<br />

market, I wanted something niche, cool, new.<br />

“We went from the initial idea to the product being on<br />

the shelf in seven months – the Syd Pin! There are five<br />

colours and we collaborated with jeweller Karl Karter to<br />

create some diamond pins, too. We still have a long way<br />

to go, but I think it’s just the start of Syd Hayes London,<br />

whatever that may be…”<br />

Syd Pin, photography by Gareth Powell<br />

CREATIVE <strong>HEAD</strong> 59


Great Lengths<br />

60<br />

CREATIVE <strong>HEAD</strong>


In association with<br />

The<br />

full<br />

story<br />

Once the domain of club kids and later footballers’<br />

wives, extensions now offer clients a quick and effective<br />

route to something they crave – better hair<br />

EXTENSIONS IS ONE of the fastest-growing areas<br />

of hairdressing. Gone are the days of obvious fakery –<br />

today’s pieces are discreet, high quality and perfect for<br />

troubleshooting many of the problems your clients run into.<br />

“The association of hair extensions with incredibly long,<br />

false-looking hair and inevitable damage is slowly but surely<br />

becoming a thing of the past,” explains Raphelle Saint-<br />

Marshall, salon manager at Matthew Curtis Hair. “This is<br />

thanks to better awareness and education among stylists<br />

and clients alike, and in the improved quality and results of<br />

well-applied pieces.”<br />

The new breed of extensions are more subtle than ever<br />

before, something Andria Kaisharis from Fowler35 in London<br />

believes is responsible for their rise in popularity. “I’m<br />

happiest when my clients come back and they tell me their<br />

friends or partners notice there’s something different about<br />

them, but that they can’t put their finger on it.”<br />

Salv Mulé, of Academy Salon, a Balmain Prestige salon<br />

CREATIVE <strong>HEAD</strong><br />

61


S T R I V E<br />

T O B E<br />

UNRIVALLED<br />

TAKE YOUR PLACE AMONGST THE CRÈME DE LA CRÈME. BECOME A GREAT LENGTHS<br />

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Great Lengths is in a class of its own. Don’t you want to be a part of it? Find out how you can become a<br />

Great Lengths certified stylist.<br />

GREATLENGTHSHAIR.CO.UK/BECOME-A-CERTIFIED-STYLIST


#Extensions<br />

in Cobham, Surrey, agrees that it’s an exciting time to work<br />

with extensions. “We see them very much as the fourth salon<br />

service,” he says. “The business has changed in the past few<br />

years – it’s become far more mainstream and not just for<br />

WAGs and celebrities! This is mainly due to the innovations<br />

in application methods, affordability and innovative solutions<br />

to problems within the salon.”<br />

Indeed, innovation is a key factor in the diversity of services<br />

now on offer. Time-poor clients can rejoice, as extensions<br />

are much quicker to apply than ever before, and you can get<br />

more bang for your buck. Great Lengths has just launched<br />

GL Tapes, which are not only fast – a full head can be applied<br />

in an hour – but also high quality and lightweight, sitting<br />

close to the head for a virtually undetectable look. Lasting<br />

six to eight weeks between maintenance appointments,<br />

these extensions can be removed and reapplied up to<br />

three times, helping to mitigate the higher price point<br />

extensions often come with. And with more than<br />

58 shades to choose from, salons can promise the<br />

perfect colour match.<br />

Also offering a quick application is the<br />

Laserbeamer Nano from Hairdreams. “It has<br />

changed the way I enhance my clients’ hair – the<br />

speed at which you can complete the fitting suits<br />

perfectly for stylists and clients alike,” says Stuart<br />

Whitelaw, director at Mesart Glasgow. “The discreet bonding<br />

method, which is the flattest application I have seen, makes it<br />

very exciting for my clients, they can’t believe how seamless it<br />

is compared to previous applications.”<br />

And there are now products to cater for every hair type.<br />

Prostyles is the brand that was the original fibre hair suppliers<br />

to cult ’80s salon Antenna in Kensington, which became<br />

famous for bringing extensions to a host of celebrities such<br />

as Cher and Boy George. It’s evolved to ensure its extensions<br />

cover textured, European and Asian hair, to ensure the right<br />

finish is delivered, whoever is sitting in your chair.<br />

At the L20 Salon in Liverpool, which uses Hair Rehab<br />

London, stylist Jade Carthy has found that having fine<br />

hair can knock her clients’ confidence – so she has turned<br />

to extensions to thicken. “A whole head needn’t be<br />

applied – using just one row of wefts can make<br />

all the difference,” she says. New mums<br />

especially can often suffer with unexpected<br />

hair loss, so by offering thickening<br />

extensions services, you can help them<br />

feel like themselves again. “Post-partum<br />

hair loss can be particularly difficult as<br />

this comes right after pregnancy,<br />

when hair is often at its fullest,”<br />

explains Jade.<br />

Great Lengths<br />

64<br />

CREATIVE <strong>HEAD</strong>


fashion forward hair with allure and attitude<br />

www.balmainhair.com - 0800 781 0936 - info@balmainhair.co.uk


#Extensions<br />

And by plumping up hair, extensions can help clients to<br />

achieve new styles they couldn’t before. “They have totally<br />

changed the way we look at hair in the salon – we use them as<br />

a tool to create styles that aren’t otherwise achievable,” says<br />

Matthew Lee, Great Lengths Certified Stylist and director of<br />

colour at Mark Blake Hair in Cirencester. “We use extensions<br />

to fill in sparse areas and give our clients a style they love. We<br />

also use them for bridal clients who need that extra length or<br />

volume to achieve the look they want for their big day.”<br />

Victoria Lynch, founder of Remi Cachet, agrees: “The<br />

hair in extensions in many instances is better quality than<br />

a client’s own hair and can hold a curl or style for longer.<br />

So if you have ever wanted those natural waves to last longer<br />

without all the heavy styling products, then hair extensions<br />

can achieve this. Hair-ups look fuller and have more impact,<br />

and so this works well for bridal hair.”<br />

According to Salv Mulé at Academy Salons, promoting<br />

extensions as a helping hand for bridal or occasion hair is big<br />

business. “About 30 per cent of our clients have extensions<br />

of some kind and this increases during the summer to more<br />

than 40 per cent, with weddings, summer parties and so on,”<br />

he says. “We continually try to increase this figure by offering<br />

new products, promotions and client evenings to explain and<br />

educate, giving our clients confidence in the service.”<br />

The latest cutting trends can also feel the benefit of some<br />

extra hair. “I have a client who has struggled for years to<br />

grow out super short layers around her face, but after visiting<br />

the salon a few times I suggested she try a few extensions to<br />

blend the front down,” says session stylist Angel Montague-<br />

Sayers, who’s based at Sally Montague Hair Group in<br />

Derbyshire. “This has totally transformed her hair and I<br />

think she’ll be an extensions client for life – once you’ve had<br />

a great set of extensions you don’t often go back! Also clients<br />

no longer need to worry about the ‘growing out’ stage before a<br />

new haircut because hair extensions instantly solve this.”<br />

Manchester based Angela Mason, who last year opened her<br />

Angela Mason Hair Extensions salon and is expanding her<br />

team, provides a service where her stylists create bespoke<br />

colours, cuts, blends and styles for the client with clip-ins.<br />

“They are a great way to change up a look,” she says.<br />

Balmain Paris Hair Couture<br />

70 66<br />

CREATIVE <strong>HEAD</strong>


ARE YOU READY TO<br />

J O I N O U R<br />

C R E A T I V E<br />

T E A M ?<br />

Angela Mason Hair Extensions is looking for talented<br />

and experienced stylists to join our fun and innovative<br />

salon<br />

Based in the cosmopolitan suburb of West Didsbury on<br />

one of the most popular streets in Manchester, we are a<br />

salon with a difference<br />

Offering spa and beauty services in the AMRetreat, a<br />

beautifully styled blow dry bar, a walk-in clip in parlour<br />

and second floor training academy, our salon has it all<br />

We are looking to grow a dynamic team in all areas. Be<br />

part of our vision, contact:<br />

angela@angelamasonhair.co.uk<br />

218 Burton Road West Didsbury Manchester M20 2LW<br />

insta: @angelamasonhairextensions<br />

www.angelamasonhair.co.uk


#Extensions<br />

“I always recommend the stylist cuts into a client’s clip-ins to<br />

help them blend better and create natural movement.”<br />

It’s also no secret that colour is having a huge moment,<br />

and with extensions you can open a world of opportunity for<br />

clients who don’t want to take the plunge with traditional<br />

dyes. Katy Grimshaw, salon owner at Spectrum One in<br />

Rossendale, Lancashire, says extensions save time as<br />

colouring processes can be lengthy and complicated.<br />

“Using extensions as a way of adding colour can save hours<br />

of bleaching and lifting, especially if they are looking for a<br />

dramatic change,” she says. “Pre-coloured extensions can be<br />

added quickly and easily to save a lot of time and hassle!”<br />

Natasha Grossman, regional manager for HOB Salons,<br />

agrees that extensions can benefit would-be colour clients<br />

who are worried about damaging their hair. “Highlights,<br />

balayage, and extreme or vibrant colours are the most popular<br />

requests, and it’s easy to see why; applying lighter or<br />

brighter-coloured lengths can be a completely damagefree<br />

and a lower maintenance option,” she says.<br />

Not only that, they offer colour opportunities for<br />

clients who are unable to colour their hair due<br />

to allergies. “We have had clients with massive<br />

colour sensitivities and so extensions have<br />

meant they can still have a new look,” says<br />

Dale Hollingshead, owner of Hazel & Haydn<br />

in Birmingham, which offers Great Lengths. “I’ve another<br />

client who wanted pink in her fringe but wanted it to last<br />

forever, rather than it fading as it would if we coloured her<br />

own hair. Now she has a non-fading pink fringe, which we<br />

refresh every four months.”<br />

And with some business advice from Stephanie Stevenson,<br />

creative director at Prostyles, you can be safe in the<br />

knowledge your new extensions service won’t leave you out of<br />

pocket. “It’s a salon service, and the training and knowledge<br />

added to the premium hair quality all have a price. You simply<br />

cannot engage in the ‘cheap seats’ here. The operational<br />

costings of hair extensions can be prohibitive, simply because<br />

of the standard practice of purchasing the hair before the<br />

service. So, make it company policy to have a five-day window<br />

between consultation and fitting.<br />

“Always take a deposit, but don’t<br />

just take a £50 booking fee – take<br />

the total cost of the hair that<br />

you will be applying.<br />

This way your money<br />

has cleared, the hair<br />

has arrived, you<br />

haven’t parted with<br />

a penny more, and<br />

cashflow is sound.”<br />

68


#Extensions<br />

Cool hues will continue to be huge this<br />

year – so Balmain Paris Hair Couture<br />

has added four ash tones to the Clip-in<br />

Weft Set Memory Hair Collection for icy<br />

lengths in an instant.<br />

RRP £88.25<br />

balmainhair.com<br />

For a fast fix that lasts, offer tape<br />

extensions from Great Lengths – they’re<br />

the ultimate in luxury hair extensions<br />

for time-conscious clients who want to<br />

up their glamour.<br />

IN-SALON SERVICE<br />

greatlengthshair.co.uk<br />

BIO A+O.E. is a range of five natural<br />

treatment programmes, ideal for hair<br />

enhanced by extensions. Choose from<br />

volumising, restructuring, reinforcing,<br />

frizz control and sebum control.<br />

RRP £29.85 PER SET<br />

greatlengthshair.co.uk<br />

Let it<br />

A new, jet black shade joins the Hair<br />

Rehab London line-up, available in<br />

salon professional I-tips, U-tips, wefts<br />

and clip-ins.<br />

IN-SALON SERVICE<br />

hairrehablondon.com<br />

Spray extensions with Balmain Paris<br />

Hair Couture Texturizing Volume<br />

Spray for the biggest hair ever – plus it<br />

contains argan oil for a hit of moisture.<br />

RRP £27.50<br />

balmainhair.co.uk<br />

Tangles will be a thing of the past<br />

with the Easiweft Extension Styling<br />

Station, which is ideal for storing hair<br />

when it’s not being worn.<br />

RRP £19.95<br />

easiweft.com<br />

70<br />

CREATIVE <strong>HEAD</strong>


Remi Cachet’s new half-weft sits<br />

flat and is a light and speedy option<br />

for clients who want a quick boost to<br />

their hair.<br />

RRP FROM £115<br />

remicachet.com<br />

The vented brush from Gold Class<br />

detangles extensions with care – it’s a<br />

clever beehive shape to distribute hot<br />

air evenly when drying.<br />

RRP £30<br />

inanch.com<br />

Zen’s 14-inch tape extensions<br />

help create thickness from root to<br />

tip, and are super comfortable for<br />

everyday wear.<br />

RRP £58<br />

zenhair.co<br />

grow<br />

Innovations to help you extensions business flourish<br />

Big Hair No Care is a range of clip-in<br />

afro hair pieces and lace front wigs<br />

available in two hair types – Zero Drama<br />

Queen, a show-stopping afro look, and<br />

No Stress Princess, above.<br />

RRP FROM £35<br />

prostyles.com<br />

Fabulous extensions need fabulous<br />

aftercare, so encourage your clients<br />

to invest in the protective range from<br />

Great Lengths – we love the serum hair<br />

fluid, which distributes hydration.<br />

RRP FROM £10.50<br />

greatlengthshair.co.uk<br />

Short on time? The Laserbeamer Nano<br />

from Hairdreams is an innovative<br />

and fast application method that can<br />

transform lacklustre hair at the touch<br />

of a button.<br />

IN-SALON SERVICE<br />

hairdreams.com<br />

CREATIVE <strong>HEAD</strong><br />

71


Sassoon Education<br />

THE THRILL<br />

OF THE NEW<br />

SASSOON<br />

ACADEMY HAS A<br />

NEW HOME – AND<br />

58 BUCKINGHAM<br />

GATE DELIVERS<br />

MORE THAN<br />

JUST A PREMIUM<br />

LEARNING<br />

EXPERIENCE…<br />

72<br />

CREATIVE <strong>HEAD</strong>


CREATIVE <strong>HEAD</strong> ADVERTORIAL<br />

SASSOON EDUCATION HAS entered a new era. Now<br />

relocated to the stunning 58 Buckingham Gate in London<br />

SW1, the new Sassoon Academy redefines the world of<br />

hairdressing training with a vibrant and energetic purposebuilt<br />

space that delivers exciting and innovative educational<br />

opportunities for all levels of skill and experience.<br />

Ten dedicated classrooms, a 70-seater theatre, a student<br />

lounge and a waiting area for models make 58 Buckingham<br />

Gate the perfect environment for training in both theory and<br />

practice, as well as a brilliant showcase for the legendary<br />

Sassoon creative presentations.<br />

Every detail – from the shampoo areas to the colour<br />

rendering lighting system and full AV and multiple translation<br />

facilities – has been considered with students’ needs in mind.<br />

Sassoon purists will also love the new Academy’s clean<br />

lines and contemporary styling, designed by Jonathan Lovell<br />

at Association of Ideas. Porcelain flooring in white and dark<br />

brown, birch veneers in natural and black stained finishes and<br />

plenty of white glass and stainless steel make 58 Buckingham<br />

Gate a minimalist haven that will inspire your best work!<br />

“If you want the best in<br />

technical cutting and<br />

colouring skills and<br />

inspirational ideas, Sassoon<br />

presents a welcoming and<br />

professional environment<br />

in which to study”<br />

MARK HAYES, SASSOON INTERNATIONAL CREATIVE DIRECTOR<br />

CREATIVE <strong>HEAD</strong><br />

73


Sassoon Education<br />

ALESSIO MATTA<br />

<strong>Creative</strong> director<br />

Time with Sassoon: 14 years<br />

MY ADVICE TO A HAIRDRESSING<br />

STUDENT WOULD BE…<br />

Practice makes perfect.<br />

WHEN I’M AT WORK I NEED…<br />

Plent of music and an organised<br />

environment with a passionate<br />

and dedicated team – just like I<br />

have now!<br />

IF I HADN’T BEEN A<br />

HAIRDRESSER, I’D HAVE BEEN…<br />

A fashion or hat designer.<br />

CAROLINE SPENCER<br />

Senior colour director<br />

Time with Sassoon: 18 years<br />

ME, IN THREE WORDS:<br />

Sharp, firm, fair.<br />

MY ADVICE TO A HAIRDRESSING<br />

STUDENT WOULD BE…<br />

Be a good listener, it will take you far.<br />

IF I HADN’T BEEN A<br />

HAIRDRESSER, I’D HAVE BEEN…<br />

My grandfather was a set designer<br />

and my father was a sound editor so<br />

I would have followed them into the<br />

film industry as a make-up artist.<br />

DAMIEN PEERS<br />

Senior creative director<br />

Time with Sassoon: 29 years<br />

MY GUARANTEED SOURCES<br />

OF INSPIRATION…<br />

Osaka in Japan for its great<br />

architecture, people and food.<br />

The National Theatre – it’s always<br />

inspiring and showstudio.com as it’s<br />

a great platform for fashion ideas.<br />

MY ADVICE TO A HAIRDRESSING<br />

STUDENT WOULD BE…<br />

Always ask: ‘Why?’ You need to<br />

question the reason for doing what<br />

you do.<br />

DANIEL MCCOURT<br />

Senior creative director<br />

Time with Sassoon: 11 years<br />

ME, IN THREE WORDS…<br />

Fun, fair, forward.<br />

MY GUARANTEED SOURCES<br />

OF INSPIRATION…<br />

Instagram, world travel, my team.<br />

THE MOST IMPORTANT THINGS<br />

THAT YOU NEED TO SUCCEED<br />

IN THE HAIRDRESSING<br />

INDUSTRY ARE…<br />

As with anything: education,<br />

ambition and self-belief.<br />

DANIELLE HARVEY<br />

Assistant UK creative director<br />

Time with Sassoon: 29 years<br />

ME, IN THREE WORDS…<br />

Dynamic, conscientious, passionate.<br />

MY ADVICE TO A HAIRDRESSING<br />

STUDENT WOULD BE…<br />

Work hard, study hard, embrace and<br />

learn from everyone around you.<br />

Find your own style and strive to be<br />

the best at what you do.<br />

WHEN I’M AT WORK I NEED…<br />

An energetic, motivated team around<br />

me who strive to be the best.<br />

DAVIDE SCARNA<br />

<strong>Creative</strong> director<br />

Time with Sassoon: 15 years<br />

IF I COULD WORK WITH ONE<br />

PERSON, IT WOULD BE…<br />

Mark Hayes. He is a very busy man.<br />

His technique is pristine, flawless.<br />

MY ADVICE TO A HAIRDRESSING<br />

STUDENT WOULD BE…<br />

Focus on the end result.<br />

IF I HADN’T BEEN A<br />

HAIRDRESSER, I’D HAVE BEEN…<br />

A life coach. I love empowering and<br />

helping people fulfil their potential.<br />

74 CREATIVE <strong>HEAD</strong>


PLEASED TO<br />

MEET YOU!<br />

CREATIVE <strong>HEAD</strong> ADVERTORIAL<br />

SASSOON INSTRUCTORS ARE EDUCATED TO THE HIGHEST<br />

STANDARDS IN THE SASSOON METHOD – A PHILOSOPHY THAT<br />

HAS MADE THE ORGANISATION A WORLD LEADER IN EDUCATION<br />

FOR MORE THAN 60 YEARS. RENOWNED FOR THEIR PASSION<br />

AND PERFECTIONISM ONSTAGE AND THE EXCELLENT SUBJECT<br />

KNOWLEDGE THEY DELIVER WITH PACE AND INTEREST, WHAT’S<br />

LESS KNOWN IS THEIR SENSE OF FUN AND STYLE – TIME SPENT<br />

WITH A SASSOON EDUCATOR IS RELEVANT, MEANINGFUL AND<br />

COMPLETELY UNIQUE!<br />

PINK GRUBB<br />

Colour director<br />

Time with Sassoon: 16 years<br />

MY FAVOURITE COLOUR<br />

TECHNIQUE…<br />

Is anything that allows you to be an<br />

individual. Don’t follow a hair trend<br />

just because your friend has it. Be<br />

you – it’s much more fun!<br />

IF I COULD WORK WITH ONE<br />

PERSON, IT WOULD BE…<br />

Iris Apfel. I LOVE her. I think her<br />

vision is fabulous. The textures,<br />

the colours, the prints – all clashing<br />

together but still harmonising.<br />

SILVIA SALERNO<br />

Senior creative director<br />

Time with Sassoon: 17 years<br />

ME, IN THREE WORDS…<br />

Passionate, inquisitive, modest.<br />

MY GUARANTEED SOURCES<br />

OF INSPIRATION…<br />

World cinema, galleries, theatre,<br />

the internet, the history of style,<br />

Photography by Paolo Roversi and<br />

Sarah Moon<br />

I COULDN’T WORK WITHOUT…<br />

Classical music. Piano – Claude<br />

Debussy and opera – Maria Callas.<br />

STUART ROSS<br />

Colour director<br />

Time with Sassoon: 19 years<br />

MY GUARANTEED SOURCES<br />

OF INSPIRATION…<br />

Any old London building with<br />

a history, in particular Georgian<br />

houses. I love the hidden details in<br />

the architecture.<br />

IF I HADN’T BEEN A<br />

HAIRDRESSER, I’D HAVE BEEN…<br />

A writer. My uncle, Kenneth Ross,<br />

wrote many famous screenplays in<br />

the ’70s, including The Day of<br />

the Jackal.<br />

CREATIVE <strong>HEAD</strong><br />

75


Sassoon Education<br />

GET<br />

ON<br />

COURSE<br />

ABC MEN<br />

Classic men’s techniques of scissor over comb,<br />

layering, graduation and lines are all covered in<br />

this course, which will give you the platform to<br />

create a comprehensive repertoire of looks.<br />

You’ll also study how proportion, suitability<br />

and bone structure all impact on the choice<br />

of techniques – useful skills that you can<br />

implement in your everyday men’s work.<br />

Ideal for:<br />

A recently qualified stylist looking to perfect<br />

their barbering skills, or for a stylist wanting to<br />

revisit Sassoon’s classic cutting techniques. Also<br />

perfect as a finishing course.<br />

SASSOON BLONDES<br />

Colour choice, application and technique are key<br />

to achieving the perfect blonde, and we’ll help<br />

guide you with hands-on sessions and insightful<br />

demos that teach you all you need to know<br />

about depth and tone, warm and cool skin tones,<br />

as well as giving you a thorough understanding<br />

of the principles of colour theory.<br />

Ideal for:<br />

Hairdressers with existing technical knowledge,<br />

who wish to expand their colour expertise.<br />

76 CREATIVE <strong>HEAD</strong>


UP YOUR ANTE<br />

IN <strong>2018</strong> BY<br />

ENROLLING<br />

ON ONE OF<br />

THESE SASSOON<br />

COURSES.<br />

YOU’LL NEVER<br />

LOOK BACK!<br />

CREATIVE <strong>HEAD</strong> ADVERTORIAL<br />

ABC CUT<br />

This one-week course immerses you in the<br />

touchstone techniques used by Sassoon-trained<br />

stylist, giving you the time and space to perfect<br />

your lines, graduation, layering and their infinite<br />

combinations. Full of practical work and detailed<br />

tutorials, you’ll get the foundations to boost your<br />

skills and knowledge, leaving you confident to<br />

expand your repertoire and develop your talent.<br />

Ideal for:<br />

Recently qualified stylists who want to perfect<br />

their technical skills, or stylists who want to<br />

revisit Sassoon’s classic cutting techniques.<br />

Also perfect as a finishing course.<br />

1-ON-1 TUITION<br />

Want something more from your Sassoon<br />

education? How about a personalised one-onone<br />

programme devised by the Sassoon team<br />

that gives you a completely bespoke learning<br />

experience that will boost your skills – and<br />

your earning potential. Everything about this<br />

experience is unique, including immediate<br />

constructive feedback after every model,<br />

and you’ll be encouraged to document your<br />

experience with before-and-after photos,<br />

diagrams and notes.<br />

TO SEE MORE FROM SASSOON EDUCATION, AND TO BOOK A PLACE, CALL 020 7399 6938,<br />

EMAIL BROOKE.JACKSON@SASSOONGLOBAL.COM OR VISIT SASSOON-ACADEMY.COM<br />

CREATIVE <strong>HEAD</strong><br />

77


Sassoon Direct<br />

BACK<br />

TO<br />

YOURS<br />

NOT EVERYONE CAN GET TO A<br />

DEDICATED EDUCATION CENTRE AS<br />

OFTEN AS THEY’D LIKE. SO LET<br />

SASSOON DO THE TRAVELLING!<br />

Every salon owner knows that an inspired team is a productive team.<br />

So consider the benefits of booking Sassoon Direct – a unique learning<br />

experience that sees Sassoon instructors educating your team within your<br />

salon. This amazing experience provides a high degree of detailed instruction.<br />

You can choose from their wide-range of course curricula that can be<br />

completely personalised to your team’s needs. Once they understand your<br />

requirements, the Sassoon Academy Instructors will make sure that your<br />

Sassoon experience is a memorable one.<br />

“For many years now, we have been delivering Sassoon Direct, which has<br />

been hugely successful and goes from strength to strength as more of our<br />

clients demand a high level of personalised education within their own space”,<br />

says Leona Curran, General Manager.<br />

You set the learning goals and they deliver.<br />

AUDIENCE SIZE<br />

Maximum 60<br />

DURATION<br />

Personalised – one plus days<br />

78


CREATIVE <strong>HEAD</strong> ADVERTORIAL<br />

THEY CAME<br />

BACK TO MINE!<br />

HANI JARCHEH RUNS ABSTRACT HAIRDRESSING IN BEACONSFIELD,<br />

AND HAS BEEN A SASSOON PARTNER SALON FOR A NUMBER OF YEARS<br />

(“IT’S THE BEST THING I EVER DID!”)<br />

We had senior creative director Damien Peers come to our salon for the day to teach us the latest Sassoon<br />

collection, and it was absolutely brilliant. It meant that everyone benefitted from the same information, rather<br />

than sending one or two staff away for a week’s training and relying on them to pass on the skills to others<br />

afterwards – it’s crucial to me that everyone in our team learns the same techniques and maintains the same<br />

standards. Damien was calm, clear and very patient as we had eight stylists at different levels. The day started<br />

with a theory session followed by a demonstration by Damien and in the afternoon he instructed each stylist<br />

on the haircuts they were doing. My team were super-motivated as we were all together, learned the same<br />

things together and got inspired. After 30 years in the industry I truly believe that continuous training is the<br />

only way to motivate your team and attract the right staff, too. You have to keep doing it to stay ahead of the<br />

game. We made the most of the day by broadcasting about it on our social media channels, and told all our<br />

clients months before and after about our special day. As a result we got a double-page spread in our local<br />

glossy magazine, entitled: “Bringing London to Beaconsfield”.<br />

WANT SASSOON DIRECT IN YOUR SALON? IT’S SIMPLE – CALL 020 7399 6938,<br />

EMAIL BROOKE.JACKSON@SASSOONGLOBAL.COM OR VISIT SASSOON-ACADEMY.COM<br />

CREATIVE <strong>HEAD</strong><br />

79


80<br />

CREATIVE <strong>HEAD</strong>


BLUNT<br />

FORCE<br />

A PERSONAL PROJECT TO SUPPORT THE LAUNCH<br />

OF HER BLUNT.AM BRAND, STYLIST AIMEE<br />

MCPHERSON AND THE TEAM AT HIDDEN HEIGHTS<br />

CREATIVE STUDIO UNVEIL AN EDITORIAL TAKE ON<br />

COLOUR AND FINISH<br />

PHOTOGRAPHY BY HARKNESS PHOTOGRAPHY<br />

CREATIVE <strong>HEAD</strong><br />

81


82<br />

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CREATIVE <strong>HEAD</strong> 83


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CREATIVE <strong>HEAD</strong>


HAIR BLUNT.am (Aimee McPherson). MAKE-UP Chantal Jane Make-Up and Nelle Make-Up Artist.<br />

STYLING Jack Errington. MODELS Jack Errington, Savalas Models and Tyne Tees Models.<br />

SEE MORE from this shoot<br />

online at creativeheadmag.com<br />

CREATIVE <strong>HEAD</strong><br />

85


Scene<br />

THE HOTTEST EVENTS EVERY MONTH – GET YOURSELF SCENE!<br />

Going for<br />

GOLD<br />

AS MANY AS 1,000 GUESTS flocked to Battersea Evolution<br />

in London for the annual Headmasters Awards. The<br />

ceremony opened with Headmasters chairman John Sanders<br />

congratulating the team on a successful year and outlining the<br />

exciting future plans to come in <strong>2018</strong>, before he introduced the<br />

Headmasters Pro Artistic Team and their unique vision. The<br />

show was in three parts, opening with a street style-inspired<br />

section with models altering their braids as they walked. The<br />

next group of models wore structured styles, channelling a<br />

glam-rock-meets-goth aesthetic, and the finale was an homage<br />

to the world of sci-fi and the futuristic power it represents. Next<br />

it was time for the secret host to be revealed, who was none<br />

other than barber-turned-Love Island star, Kem Cetinay. The<br />

winners of the hotly anticipated photographic awards were<br />

revealed, as chosen by salon owner Karine Jackson, Katie Allen<br />

of Charles Worthington, L’Oréal Professionnel education director<br />

Darren Oram and barber Kevin Luchmun. The ceremony closed<br />

with the business awards, applauding the incredible work from<br />

the Headmasters teams – and then it was time for the après skithemed<br />

celebrations to begin in an indoor winter wonderland!<br />

86<br />

CREATIVE <strong>HEAD</strong>


Angelo Tsekoura Zoe Jackson and<br />

Bonnie MacLaren<br />

Tia Charbonneau<br />

Ryan Chessman<br />

and Reiss Harris<br />

And the winners are…<br />

ULTIMATE IMAGE AWARD WINNER<br />

Zoe Jackson and Bonnie Maclaren, Headmasters Surbiton<br />

MEN’S IMAGE WINNER<br />

Ryan Chessman and Reiss Harris, Headmasters Soho<br />

CHRISTINE SANDERS FUTURE STARS WINNER<br />

Angelo Tsekoura, Headmasters Harrow<br />

GHD AVANT GARDE AWARD WINNER<br />

Tia Charbonneau, Headmasters Soho<br />

COLOUR INNOVATION WINNER<br />

Joanna Mires and Rochelle Winkworth, Headmasters Mayfair<br />

RETAILER OF THE YEAR WINNER<br />

Giovanna Cannata, Headmasters Croydon<br />

BUSIEST COLOURIST OF THE YEAR WINNER<br />

Kamil Czywil, Headmasters Shepherd’s Bush<br />

BUSIEST STYLIST OF THE YEAR<br />

Flavio Lacurti, Headmasters Guildford<br />

MANAGEMENT TEAM OF THE YEAR<br />

Headmasters Ealing<br />

SALON OF THE YEAR<br />

Headmasters Ealing<br />

BIG 5 AWARD IN CONJUNCTION WITH HSBC<br />

Headmasters Dorking<br />

BRING ON THE COLOUR PRIZE<br />

Raeanne Faal, Headmasters Epsom<br />

Raeanne Faal Ealing Kamil Czywil Joanna Mires and<br />

Rochelle Winkworth<br />

Giovanna Cannata<br />

Flavio Lacurti<br />

Dorking<br />

CREATIVE <strong>HEAD</strong> 87


Ricardo Santiago<br />

Vivienne Mackinder<br />

Photography by Benoit Vermette<br />

The Joico Global Destination team<br />

Ryan Nicoletti-Dowd<br />

Caribbean<br />

CALLING<br />

“WELCOME TO YOUR WEEK in paradise!” said Sara Jones, senior vice-president<br />

and general manager of Joico, on the opening day of the brand’s first-ever Global<br />

Destination Education – a seven-day learning extravaganza filled with industry stars,<br />

trends, tips and techniques of the moment, all of which (be still our beating heart)<br />

was held at an all-inclusive five-star resort in tropical Punta Cana in the Dominican<br />

Republic. The 1,000 hairdressers who’d been flown in from 28 countries around the<br />

globe could barely believe their luck.<br />

The impressive list of educators included Joico international guest artists David<br />

Murray (Ireland) and Ryan Nicoletti-Dowd (UK), as well as former London- and now<br />

NYC-based session stylist Richard Mannah. This trio led the creative charge, showing<br />

highly technical cuts, graphically shaped curls and cool colour combinations that had<br />

more of a “street” edge.<br />

We were also impressed by the US and Canadian stars, particularly Confessions<br />

of a Hairstylist blogger Jenny Strebe’s braids masterclass, the punchy colour<br />

melts of Larisa Love and the sexy blondes taught by Hollywood’s Denis de Souza<br />

and Zoe Carpenter, who both kept the focus on lucrative, commercial looks that drive<br />

business forward.<br />

And the folk at Joico know how to party, too! After morning classes, afternoon and<br />

evening downtime was filled with endless poolside cocktails and DJ sets, an incredible<br />

Fashion Rocks hair show, where everyone got to dress up as their favourite rock star,<br />

and – to climax – a super-glam white-and-gold party on the beach, complete with<br />

fireworks display. Now that’s how you go out with a bang!<br />

Richard Mannah<br />

88<br />

CREATIVE <strong>HEAD</strong>


David Murray<br />

Larisa Love<br />

Amber O’Hara<br />

Melissa Duguay<br />

CREATIVE <strong>HEAD</strong> 89


On set in Las Vegas<br />

talking about #colour<br />

and #inspiration<br />

On stage in #Oslo presenting<br />

for @tigiprofessionals<br />

I have the pleasure of<br />

mentoring the #TIGI<br />

#InspirationalYouth every year<br />

A pure white blonde for<br />

@pink for her appearance<br />

on #XFactor<br />

In the<br />

frame<br />

Christel Lundqvist (@christellundqvist1),<br />

TIGI global creative technical director and<br />

founder of @STIL.salon, snaps away<br />

London Fashion Week Fashion<br />

Scout @neowau #SS18<br />

SHOOT AND SEND Want to give us<br />

a snapshot of your world? Tweet<br />

us at @creativeheadmag now!<br />

At #MWIT17 with some<br />

of my gorgeous team<br />

Behind the scenes with<br />

model @Leksi for a<br />

#TIGI presentation<br />

My client Noomi Rapace<br />

@nmrpmimi – a big colour<br />

change from dark to blonde<br />

Mentoring at a creative<br />

colouring day in the salon<br />

Getting my client @keikofox<br />

coloured ready for her tour<br />

with @cirquedusoleil<br />

90<br />

CREATIVE <strong>HEAD</strong>


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