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ACC 6 Enterprise Datasheet

• If the help files

• If the help files become out of date, download and install the latest help files from the Avigilon website: The help file installers are divided into regional language packs. • If the help files describe a feature that is not currently supported by your copy of the software, upgrade to the latest version. For More Information Visit Avigilon at for additional product documentation. The Avigilon Training Center The Avigilon Training Center provides free online training videos that demonstrate how to set up and use the Avigilon software. Register online at the Avigilon Partner Portal site to begin: Support For additional support information, visit The Avigilon Partner Portal also provides self-directed support resources — register and login at To call Avigilon Technical Support, go to to find the phone number for your country. To email Technical Support, send your messages to Upgrades Software and firmware upgrades will be made available for download as they become available. Check for available upgrades. Feedback We value your feedback. Please send any comments on our products and services to For More Information 2

Getting Started Once the Avigilon Control Center Client software has been installed, you can start using the Avigilon High Definition Stream Management (HDSM) technology surveillance system immediately. Refer to any of the procedures in this section to help you get started. Starting Up and Shutting Down The Avigilon Control Center Client software can be started or shut down at anytime — video recording is not affected because it is controlled separately by the Server software. Starting Up the Client Software Perform one of the following: • In the Start menu, select All Programs or All Apps > Avigilon > Avigilon Control Center Client. • Double-click or desktop shortcut icon. • From the Avigilon Control Center Admin Tool, click Launch Control Center Client. For more information, see the Avigilon Control Center Server User Guide. When you are prompted, log in to your site. You can only access cameras and video after you log in. For more information, see Logging In to and Out of a Site below. Shutting Down the Client Software 1. In the top-right corner of the Client software, select > Exit. 2. When the confirmation dialog box appears, click Yes. Logging In to and Out of a Site To access any of the features in your ACC surveillance system, you must log in to a site. The default administrator access uses administrator as the username and no password. To maintain the security of the administrator account, it is recommended that your system administrator immediately create a password for this account after the first login. Your system administrator can then create user accounts for other users. Getting Started 3

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