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24<br />

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Quality of Life Services<br />

Introduction<br />

‡ Introduction<br />

Sodexo is the world’s leading Quality of Life services Company.<br />

Sodexo’s mission, since its founding in 1966, has been<br />

improving the Quality of Life of its own employees,<br />

its clients’ employees, as well as students, parents,<br />

patients, seniors, workers in desert or frozen regions,<br />

soldiers in garrisons or on peacekeeping operations<br />

and prisoners.<br />

Sodexo Registration Document Fiscal 2<strong>01</strong>1<br />

To fulfill its mission, Sodexo chose three activities:<br />

• on-site Service Solutions;<br />

• Motivation Solutions;<br />

• Personal and Home Services.<br />

eight long-term trends contribute to the development<br />

of Sodexo’s three activities:<br />

• demographic change (population growth, life<br />

expectancy);<br />

• a global economy in which capital, information,<br />

talents and trade are continuously interconnected;<br />

• rapid urbanization and the development of<br />

megacities;<br />

• the transfer of economic power to new countries<br />

with the development of emerging markets<br />

(including the BRIC countries, Mexico, Turkey)<br />

and a rising middle class;<br />

• be the global leader in On-site Service Solutions;<br />

• strengthen and leverage our leadership position<br />

in foodservices;<br />

A clear strategy to achieve our ambition:<br />

P ◀ CONTENTS ▶<br />

• increased public deficits that generate political<br />

and social tensions;<br />

• environmental issues including the risk of natural<br />

resources shortages leading to high inflation in<br />

the cost of raw materials and the search for new<br />

alternative resources;<br />

• the growing influence of consumers seeking<br />

well-being, Quality of Life, improved health and<br />

personalized service;<br />

• development of new information and<br />

communication technologies.<br />

• become the global leader in Motivation Solutions;<br />

• steadily grow our activities in Personal and Home<br />

Services.

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