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Quality of Life Services<br />
Introduction<br />
‡ Introduction<br />
Sodexo is the world’s leading Quality of Life services Company.<br />
Sodexo’s mission, since its founding in 1966, has been<br />
improving the Quality of Life of its own employees,<br />
its clients’ employees, as well as students, parents,<br />
patients, seniors, workers in desert or frozen regions,<br />
soldiers in garrisons or on peacekeeping operations<br />
and prisoners.<br />
Sodexo Registration Document Fiscal 2<strong>01</strong>1<br />
To fulfill its mission, Sodexo chose three activities:<br />
• on-site Service Solutions;<br />
• Motivation Solutions;<br />
• Personal and Home Services.<br />
eight long-term trends contribute to the development<br />
of Sodexo’s three activities:<br />
• demographic change (population growth, life<br />
expectancy);<br />
• a global economy in which capital, information,<br />
talents and trade are continuously interconnected;<br />
• rapid urbanization and the development of<br />
megacities;<br />
• the transfer of economic power to new countries<br />
with the development of emerging markets<br />
(including the BRIC countries, Mexico, Turkey)<br />
and a rising middle class;<br />
• be the global leader in On-site Service Solutions;<br />
• strengthen and leverage our leadership position<br />
in foodservices;<br />
A clear strategy to achieve our ambition:<br />
P ◀ CONTENTS ▶<br />
• increased public deficits that generate political<br />
and social tensions;<br />
• environmental issues including the risk of natural<br />
resources shortages leading to high inflation in<br />
the cost of raw materials and the search for new<br />
alternative resources;<br />
• the growing influence of consumers seeking<br />
well-being, Quality of Life, improved health and<br />
personalized service;<br />
• development of new information and<br />
communication technologies.<br />
• become the global leader in Motivation Solutions;<br />
• steadily grow our activities in Personal and Home<br />
Services.