Celebrate Fayetteville: Exploring the Greater Fayetteville Region

The City of Fayetteville provides an array
of services to more than 200,000 citizens,
including police protection; fire and emergency
services; recycling, yard waste, bulky
item and trash collection; public transportation;
parks and recreation; community
development grants and loans; planning,
code enforcement and inspections; human
relations and Americans with Disabilities Act
(ADA) services; traffic, paving, sidewalk and
stormwater services; and air transportation.
The services that the City provides are
integral to the quality of life that Fayetteville
residents experience on a daily basis. The City
of Fayetteville and its employees work hard
to capitalize on opportunities to provide high
quality, citizen-friendly customer service,
which is the hallmark of local government.
The City is governed by a Council-
Manager form of government, with direction
provided by a ten member City Council,
which is made up of a Mayor, elected at-large,
and nine Council members, elected by
citizens in voting districts. The City Council
serves constituents in a similar fashion to
that of a company’s board of directors representing
its stakeholders. The City Council
makes policy decisions for the City of
Fayetteville local government based on
feedback from their constituents, and also
appoints the City Manager and City Attorney.
The City Manager manages the City
of Fayetteville organization, comprised of
approximately 1,500 employees. The employees
work in three portfolios—Community
Investment, Operations, and Support Services.
Community Investment covers the Community
Development, Human Relations, Development
Services, Engineering & Infrastructure and
Special Projects departments. Operations
include the Police, Fire, Transit, Airport,
Parks & Recreation and Environmental
Services departments. Support Services features
the Finance, Human Resource Development,
Corporate Communications, Strategic Initiatives
and Information Technology departments,
as well as the City Clerk’s office.
Many of the City departments
are housed in City Hall, at 433 Hay
Street. The Police Department is
located adjacent to City Hall. The
Fire Department administrative staff is located
both in City Hall and at Fire Station 14
on Langdon Street, across from Fayetteville
State University. Both the Fire and Police
departments are nationally accredited.
Environmental Services and Transit are located
on Grove Street. Environmental Services
provides recycling, yard waste, bulky item and
trash collection. Transit provides public bus
transportation and ADA van transportation.
Fayetteville-Cumberland Parks & Recreation
is located on Lamon Street. Several other City
departments are located at various facilities
throughout the City.
The City of Fayetteville’s Public Works
Commission (PWC) provides electric, sewer
and water utilities to citizens. PWC is located
on Old Wilmington Road. PWC has approximately
600 employees.
Through all of these departments and
the hard work of dedicated employees, the
City of Fayetteville achieves its mission of
providing services that make Fayetteville a
better place for all.
For more information about the City of
Fayetteville, log onto www.cityoffayetteville.org
or check out the City on Facebook at https://
www.facebook.com/cityoffayettevillegovernment
and Twitter at https://twitter.com/CityOfFayNC.
Citizens can interact with local government
by participating in discussions, forums
and surveys on www.fayettevilleoutfront.com.
CITY OF
FAYETTEVILLE
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Top: Fayetteville firefighters in front of
Fire Station 14.
Below: Fayetteville’s finest in front of the
Police Department.
F A Y E T T E V I L L E P A R T N E R S
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