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Business<br />

DON'T LET YOUR<br />

TRAVEL INSURANCE<br />

LET YOU DOWN<br />

OLIVER GOATER,<br />

NETWORK INSURANCE,<br />

DISCUSSES THE POSSIBLE PITFALLS WHEN<br />

IT COMES TO TRAVEL INSURANCE TO<br />

ENSURE YOUR DREAM HOLIDAY DOESN'T<br />

TURN INTO A NIGHTMARE.<br />

In today's ever-changing<br />

world there are now more<br />

ways than ever to book a short<br />

break, holiday or even a roundthe-world<br />

trip of a lifetime.<br />

For many, holidays are booked<br />

in advance and are eagerly<br />

looked forward to, counting<br />

down the days until the last<br />

frantic day at work. Of course,<br />

we think of the holiday as a<br />

time for relaxation, with good<br />

food and drink and quality time<br />

with family or friends. But what<br />

if something goes wrong?<br />

A comprehensive travel<br />

insurance policy is invaluable and<br />

is an essential part of preparing<br />

for your trip. If you are uninsured,<br />

you (or your family) are personally<br />

liable for covering any medical<br />

or other costs resulting from<br />

unexpected incidents or accidents.<br />

If you can't afford travel insurance,<br />

you can't afford to travel.<br />

Different types of travellers need<br />

different types of insurance advice,<br />

so with this in mind, it is important<br />

that you source insurance cover<br />

that meets your requirements.<br />

There are thousands of different<br />

products available on the market<br />

via multiple sources, which<br />

can make the choice difficult.<br />

The worrying fact is that most<br />

consumers purchase an insurance<br />

policy based solely on price, rather<br />

than ensuring a policy meets their<br />

requirements and would cover<br />

them if the worst happened.<br />

In today’s society, many people<br />

prefer to source insurance<br />

products via the web as they are<br />

able to do this in their own time<br />

and feel they have access to a<br />

wider range of products. A large<br />

number will use comparison<br />

websites as these appear to<br />

provide a number of options at<br />

competitive prices. However, these<br />

sites do not compare products on<br />

a like-for-like basis and are price<br />

driven to capture the consumer’s<br />

attention. As they say, the devil<br />

is in the detail, and the Key Facts<br />

documents and fine print should<br />

always be read thoroughly before<br />

deciding to purchase a policy.<br />

Our advice: be wary of<br />

comparison websites as the<br />

cheapest policy is not always the<br />

best policy.<br />

Other travellers may rely upon<br />

the travel insurance provided by<br />

their credit card. These policies<br />

are in essence provided with bank<br />

accounts and are not tailored<br />

products offered by an insurance<br />

professional. Customers should<br />

always read the policy wording<br />

to ensure this actually meets<br />

your requirements. If you are<br />

going to rely upon the insurance,<br />

a good tip before travelling is<br />

to obtain written confirmation<br />

that you're covered and ensure<br />

that you have the details of the<br />

policy clearly outlined in writing.<br />

One of the safest ways to<br />

ensure you have the correct<br />

cover is talking to an independent<br />

insurance broker like Network<br />

Insurance. This can mean the<br />

difference between being left<br />

with a large medical bill and<br />

stranded in a foreign country,<br />

to receiving first-class treatment<br />

and being repatriated home,<br />

at no additional cost to you.<br />

The other key benefit to<br />

choosing a broker, like Network,<br />

is that we provide a free claims<br />

service with experienced claims<br />

handlers to support your claim<br />

from start to finish. You are our<br />

client, not the insurers, so we<br />

will do all we can to help you,<br />

and ultimately hope to get your<br />

claim settled. One of the pitfalls of<br />

going direct to an insurer or using<br />

a comparison website is that you<br />

have no support to assist you in<br />

submitting the claim (which can<br />

be a lengthy and difficult process)<br />

and nowhere to turn to should<br />

the insurer decline your claim.<br />

79

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