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Business Action | February / March 2019

Independent North Devon-based business magazine covering news about business and enterprise in Barnstaple, Bideford, Braunton, Chulmleigh, Combe Martin, Holsworthy, Ilfracombe, Lynmouth, Lynton, South Molton, Torrington, Woolacombe and more.

Independent North Devon-based business magazine covering news about business and enterprise in Barnstaple, Bideford, Braunton, Chulmleigh, Combe Martin, Holsworthy, Ilfracombe, Lynmouth, Lynton, South Molton, Torrington, Woolacombe and more.

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BREXIT<br />

Can Brexit transform businesses<br />

Many UK industries and<br />

services have been adopting<br />

agile, learning about scrum,<br />

continuous improvement,<br />

lean manufacturing, leadership<br />

and a host of other<br />

disciplines for years.<br />

We tell ourselves we are<br />

agents of change, we can<br />

adapt, that is what we are<br />

good at, yet faced with the<br />

scenario of Brexit it can be<br />

easy to crave certainty and<br />

lose entrepreneurial spirit.<br />

It is also true that some<br />

companies are seizing the<br />

opportunity that Brexit<br />

presents. Do they have more<br />

information than the majority<br />

that are waiting for clarity<br />

on the situation? I think not.<br />

Actually, they are working on<br />

the certainties they recognise<br />

and taking the lead – exactly<br />

what we have been preparing<br />

for over the past few decades.<br />

So, what are these certainties?<br />

Certainty No 1: Heritage,<br />

Experience and Expertise<br />

We in the UK have a great<br />

heritage of trade by meeting<br />

adversity across the globe,<br />

taking the challenge by the<br />

horns and creating dynamic<br />

and rewarding trading<br />

relationships. That heritage<br />

still exists.<br />

Wherever you travel across<br />

the globe, our reputation is<br />

strong and goes before us. We<br />

are renowned for quality, for<br />

creativity, being fair, for doing<br />

what we say we will do.<br />

Our successful companies<br />

define these attributes. Think<br />

of Mulberry, Dyson and Fox’s<br />

to name a few. Our sectors<br />

too are renowned throughout<br />

the world: we are leaders in<br />

aviation, music, financial<br />

services, education and more.<br />

into exporters?<br />

A new Netflix TV series offers a choice of 10 possible endings, but,<br />

depending on who you listen to, Brexit could offer many more: from<br />

plunging the UK into an economic abyss to raising it to the heights<br />

of a western version of Singapore. With uncertainty seeming the<br />

only certainty whatever deal is agreed, thrown out, implemented<br />

or thwarted, Linda Middleton-Jones of International Trade Matters<br />

draws on her 25 years’ experience in international commerce<br />

and representing South West business interests globally to give a<br />

practical view of how North Devon businesses can survive and thrive<br />

Certainty No 2: Friendships<br />

Whatever the nature of the<br />

Brexit arrangement, it is absolutely<br />

clear that right now we<br />

should be reinforcing existing<br />

relationships with our buyers<br />

or suppliers across the globe.<br />

In our brave new world, we<br />

should not underestimate the<br />

value of face-to-face relationships<br />

over and above those we<br />

make on a digital framework.<br />

We know that a mixture<br />

of traditional and digital<br />

marketing methods used to<br />

underpin a growth strategy<br />

is important when based<br />

upon a clear understanding of<br />

customer values and desires.<br />

When we communicate with<br />

customers, we gain an understanding<br />

of their world, vital<br />

to sustaining existing trading<br />

relationships and creating<br />

new ones.<br />

Improving and adapting<br />

to meet customer needs is<br />

fundamental to any successful<br />

product or service and<br />

especially important within<br />

supply chains.<br />

Certainty No 3:<br />

Exporting Skills<br />

Many companies have<br />

become adept at selling or<br />

buying into Europe. Indeed,<br />

it is just the same as selling<br />

to Aberdeen, Plymouth or<br />

Brighton. Easy and uncomplicated,<br />

easing the way to new<br />

buyers across the member<br />

countries.<br />

At the same time a great<br />

many companies also sell<br />

across the globe. They have<br />

gained a great deal of skills in<br />

exporting over the years.<br />

It is certain that we will<br />

have to convert/revert to<br />

exporting to the EU. HMRC<br />

has already given us an<br />

indication of what that will<br />

mean. Current global export /<br />

import level is approximately<br />

90 million transactions per<br />

year. If current trade with<br />

EU remains at the same level,<br />

that figure will jump to 300<br />

million transactions per year.<br />

That is a significant shift in<br />

skills requirement; skills in<br />

exporting that will have to be<br />

learnt ready for Brexit.<br />

Choosing to train your<br />

employees now in the intricacies<br />

of Certificates of Origin,<br />

Incoterms and Tariffs will<br />

mean that your company is<br />

prepared. Admittedly, we<br />

have no visibility of the level<br />

of tariffs but that will soon<br />

become clear. The important<br />

thing is to understand the<br />

fundamentals of exporting;<br />

that is a skill that can be<br />

developed now.<br />

Given our heritage,<br />

experience and expertise; our<br />

recognition that relationships<br />

are important; and that we<br />

need to learn how to export,<br />

is there anything else that we<br />

need to consider?<br />

Certainty No 4:<br />

Innovation Sells<br />

Innovation is key to the future<br />

– either inside or outside<br />

Europe. There is recognition<br />

in the value of innovative<br />

entrepreneurs who are<br />

currently changing the way<br />

and the speed of business.<br />

Global big business is a<br />

like a big oil tanker: it takes<br />

longer to change course, it has<br />

little agility and is slow and<br />

steady. The British Chambers<br />

of Commerce (BCC) have<br />

already recognised the breed<br />

of disruptor as one of the<br />

main USPs of our country.<br />

This ‘breed’ will be the driver<br />

for success and in effect is<br />

synonymous with innovation.<br />

Innovation within the<br />

UK has always been our<br />

competitive advantage, our<br />

USP, in effect. We have great<br />

examples of our creativity<br />

in manufacturing, across<br />

services and through technology.<br />

Given that funding<br />

streams and global alliances<br />

are likely to change, innovation<br />

is more important than<br />

ever. We need to remain<br />

the benchmark country,<br />

building on our reputation for<br />

quality and tradition in the<br />

ever-changing political and<br />

economic scenario.<br />

At International Trade<br />

Matters, we think that<br />

successful companies are agile<br />

in their thinking, leading<br />

innovation within to meet the<br />

challenges that need solving.<br />

Brexit is one such case where<br />

we need to prepare for what<br />

we know will happen and<br />

subsequently harness our<br />

resources to meet uncertainty.<br />

We have the capability<br />

and capacity to guide your<br />

learning either through<br />

accredited courses or by oneto-one<br />

support and guidance.<br />

■■Details 01398 351560 or<br />

internationaltradematters.com<br />

12 business action | <strong>February</strong> / <strong>March</strong> <strong>2019</strong> | business-action.co.uk

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