Independent North Devon-based business magazine covering news about business and enterprise in Barnstaple, Bideford, Braunton, Chulmleigh, Combe Martin, Holsworthy, Ilfracombe, Lynmouth, Lynton, South Molton, Torrington, Woolacombe and more.
IN THE HEADER HOT SEAT Bella Given of Longlands Each issue we put a North Devon business personality in the hot seat and ask them 10 questions. This issue we asked Bella Given, owner of award-winning luxury glamping accommodation at Longlands, near Combe Martin 1. What was your first job? My first job was with James Burrough, owners of Beefeater Gin. I helped with the development of a new drink from concept, flavour, packaging all the way to promoting it in the clubs of Nottingham, complete with a Brazilian Samba band and dancers! Gin tasting at 10am was less enjoyable. 2. What is the best business advice you’ve ever received? Monitor cash flow! It can be the death of many a small business, particularly one with seasonality. Build a spreadsheet, forecast monthly income and keep a close track on monthly expenditure. 3. What do you enjoy most about business? People. Meeting, greeting, networking, supporting. I am a total affirmation addict so the wonderful feedback we get from guests is like oxygen to me! 4. What technology could your business never be without? The internet. Most of my bookings are made online and Facebook is my number one source of bookings. 5. Describe your management / business style Consultative. I want everyone who works at Longlands to love what they do and where they work. Guests can sense that this is a happy place and that all who work here take real pride in what they do and what they have helped create. 6. How do you go about personal development? Reading and courses. There is always something new to learn. And the world is ever changing particularly in terms of technology. 7. Is there anything about yourself that you want to change? Less prone to worry. I worry about what people think, if they are warm enough, cool enough, having fun, having too much fun, can they work the wood burner, This year I am practicing Mindfulness to help me stay calm and keep things in perspective! 8. Social media: yes or no? Preferred network? Absolutely! Facebook is my number one source of bookings. I am reserving judgement on Instagram while I work out how to best leverage it. Pinterest is next on my list to play with. I confess that I am not a fan of Twitter! 9. How do you wind down when not working? Gardening! Although it is not entirely a break from work as we sell what we grow. I also love walks on the beach and in woods and in the Summer it is hard to drag me out of the sea and away from my wooden body board! 10. Do you have a motto or favourite quotation? Some people WANT it to happen, some people WISH it would happen, others MAKE it happen. About Longlands Longlands is a multi-award winning luxury glamping site: the best in Devon and the SouthWest for the past three consecutive years and recognised as one of the Top 3 at the Visit England Tourism Awards. We have five Luxurious Safari Lodges that nestle into the hillside of a secret valley, overlooking the North Devon coast, and on the western border of Exmoor. Each lodge is fully equipped, beautifully furnished and sleeps up to 6 and 2 dogs. From firewood to fizz, coffee to conditioner, lemons to loo paper: everything to make a stay as comfortable as possible is included. Guests only need to bring clothes, a toothbrush and food, but we can provide catering to make life even easier. Freshly baked bread and pastries, scrumptious suppers and delicious desserts that can be ordered the night before, plus a Larder shop full of delicious local produce and beautiful homewares. Our setting is stunning: 17 acres of beautiful countryside, including meadows, ancient woods and streamside walks, plus a boating lake complete with rowing boats and stocked with rainbow trout. We even have a hot tub that is set on its own deck looking out over the lake and onto the sea and the setting sun. The Sunset Hour and Starlight hour are in high demand! There is so much to do in North Devon and on Exmoor that we have literally filled a book with adventures for guests to enjoy. Many of our guests are local as we provide an escape from the modern world without the need to travel! ■■Details 01271 882004 or longlandsdevon.co.uk Looking for independent financial advice? Call us on 01237 426450 for a free initial consultation email@example.com https://dscottfinancial.co.uk Right Way HR Services Safeguard your business • Advice on all aspects of employment law • Contracts of employment • Staff handbook • HR policies • Letters, templates and documents Call Richard on 07825 090782 e-mail: firstname.lastname@example.org Your home may be repossessed if you do not keep up repayments on your mortgage. 14 business action | February / March2019 | business-action.co.uk
PEOPLE Father and son graduate: (from left) Philip Milton and Felix Milton Ilfracombe harbourmaster Georgina Carlo-Paat – photograph courtesy of Jim Wileman Ilfracombe harbourmaster Georgina Carlo-Paat was recently awarded the DPC Magazine ‘Commendation for Services to the Industry Award’ at the international magazine’s 50th anniversary awards in Amsterdam. The award was presented to “highlight an outstanding individual who has provided an impactful contribution to the industry” and celebrated Georgina’s experience as the first and only captain of a dredger in the dredging sector. Georgina is a qualified Master Mariner and, certified to captain any vessel, was the first to navigate a 4,000-passenger Grand Class cruise ship to the Antarctic. After 28 years’ service in the Merchant Navy, Georgina now applies her global experience to the operation and further development of Ilfracombe Harbour, the largest harbour on the North Devon coast. Father and son Philip and Felix Milton of Philip J Milton & Company Plc recently attended the Personal Finance Society graduation ceremony in London at the same time, despite earning their qualifications 23 years apart: apparently, a first for the institute. Philip was one of the first 100 to qualify as a Chartered Financial Planner but never attended the graduation ceremony, so when Felix took the higher level examinations and then qualified, to encourage him to graduate Philip said he would attend the same ceremony to make a weekend of it. Felix joined the family firm at 18 and was recently rated as one of the Top 35 Next Generation Advisers by Citywire’s New Model Adviser after becoming one of the youngest advisers in the country to achieve chartered status. He also volunteers as an Education Champion for the Personal Finance Society, teaching sessions at schools and sixth form colleges. Philip J Milton & Company Plc also featured in New Model Adviser’s ‘Top 100’ again in 2018. This is a national review identifying the UK’s top 100 independent financial advisers. Mitch Barclay of recycling specialist SWM has been awarded a NEBOSH certificate in Occupational Health and Safety. National Examination Board in Occupational Safety and Health (NEBOSH) is the UK-based examination board providing vocational qualifications in health, safety and environmental practice and management. NEBOSH qualifications are globally recognised and are considered excellent career pathways for health and safety professionals. Managing director Martin Mogford said “We believe investment in our people is a smart choice. By gaining the NEBOSH award Mitch has taken an important step in his development as a health and safety practitioner whilst simultaneously helping maintain and improve the health, safety and welfare of our people and those affected by our operations.” Gokalp Temizyurek has joined construction sector specialist Future Dimensions. Born in Erzurum, a mountainous region of Turkey, Gokalp’s first degree is in Mechanical Engineering, while his Master’s degree from Wolverhampton University is in Construction Law and Dispute Resolution. Gokalp’s experience includes a role as project control manager for a PP13 combined cycle power plant project in Riyadh, in Saudi Arabia. This included cost management, contractor and sub-contractor management, procurement, quantity surveying and planning. Gokalp enjoys living and working in North Devon and says: “People in the UK are very warm and friendly. Strangers smile at you. This doesn’t happen in Turkey.” @businessactionm | February / March2019 | business action 15