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Panalpina Annual Report 2011

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8<br />

<strong>Report</strong> of the Executive Board<br />

On a product level, all three product divisions (Air Freight,<br />

Ocean Freight, Logistics) were strengthened by a number<br />

of key divisional management hires during the reporting<br />

year. Moreover, <strong>Panalpina</strong> also continued its strict focus on<br />

restoring unit profitability, particularly gross profit per ton<br />

of air freight, which rose 9 % year-on-year (+ 21 % in local<br />

currencies). As a consequence, a number of larger, yet unprofitable<br />

customer contracts were not renewed, leading<br />

to an adverse effect on the Group’s transported air freight<br />

volumes, because, in a declining market, the volumes<br />

represented by these contracts could not be immediately<br />

replaced with new business. In terms of product innovation,<br />

<strong>Panalpina</strong> signed a new ACMI (aircraft, crew, maintenance<br />

and insurance) contract for two Boeing 747-8Fs with<br />

one of its long-term business partners. The aircraft will enter<br />

service in the first half of 2012 and operate in <strong>Panalpina</strong>’s<br />

unique own-controlled air freight network, replacing two<br />

Boeing 747-400Fs. Compared to the 747-400F, the industry’s<br />

newest freighter has 16 % additional cargo volume,<br />

but is expected to have the lowest carbon dioxide emissions<br />

in its class. With the new aircraft, <strong>Panalpina</strong> is optimally set<br />

up to meet industry specific requirements and the increasing<br />

demand for large-freighter capacity, especially in the<br />

Healthcare, Hi-tech, Automotive and Oil and Gas verticals.<br />

In Ocean Freight, in line with the corporate strategy to<br />

aggressively expand its Less than Container Load (LCL)<br />

business and to focus on emerging markets, <strong>Panalpina</strong><br />

launched more than 50 new LCL point-to-point services<br />

in <strong>2011</strong>. Most of the new regular services run out of Asia<br />

and meet increased customer demand for reliable LCL<br />

solutions on the Intra Asia and Asia-Europe trades.<br />

In the third product division, Logistics, the Group extended<br />

its product line with a range of new services which all support<br />

the strategic focus of offering value-added services to<br />

customers. In addition to launching regional centers of<br />

expertise on three continents, <strong>Panalpina</strong> also opened several<br />

new logistics centers, including a facility in Huntsville<br />

(USA). The 3,700 square-meter Huntsville Logistics Center<br />

is situated in close proximity to the <strong>Panalpina</strong> Huntsville<br />

hub and provides complete kitting and parts assembly as<br />

well as temperature-controlled storage areas.<br />

Out of its nine existing industry verticals where <strong>Panalpina</strong><br />

has a dedicated setup in place to effectively serve its customers<br />

with industry-specific solutions, four focus industry<br />

verticals were defined, which are particularly well aligned<br />

with the product strategies: Consumer and Retail, Healthcare,<br />

Hi-tech, and Oil and Gas. In terms of gross profit<br />

growth, the largest advances during the reporting year<br />

came from Automotive, Healthcare, Hi-tech, Telecom and<br />

<strong>Panalpina</strong> <strong>Annual</strong> <strong>Report</strong> <strong>2011</strong><br />

Fashion. In Oil and Gas, the signing of a strategic services<br />

master agreement with one of the world’s largest oil and<br />

gas companies marked a major milestone in the execution<br />

of the Group’s growth strategy. The scope of the multi-year<br />

agreement comprises transportation services for air, ocean,<br />

road and rail, industrial projects, freight management and<br />

other logistics services connected with the exploration and<br />

production of oil and gas.<br />

While <strong>Panalpina</strong> aims for predominantly organic growth, it<br />

also looks selectively into acquisition opportunities to support<br />

and accelerate the execution of the corporate strategy.<br />

One company which the Group identified as an optimal<br />

strategic fit and acquired in <strong>2011</strong> is Grieg Logistics, a leading<br />

logistics provider to the Norwegian oil and gas industry<br />

with approximately 100 staff and an annual turnover of<br />

roughly NOK 400 million (CHF 67 million). Through this acquisition,<br />

<strong>Panalpina</strong> added seven new locations in Norway<br />

and thus significantly expanded its presence in the country.<br />

Through the set of initiatives embarked on during the year,<br />

complemented by a new volume record in Ocean Freight,<br />

<strong>Panalpina</strong> achieved a solid organic (ie, expressed in local<br />

currencies) gross profit growth of 12 % and thus managed<br />

to further solidify its position within the industry. Furthermore,<br />

through effective cost management, profitability was<br />

significantly increased and profit margins further expanded<br />

in <strong>2011</strong>.<br />

Outlook<br />

The economic situation in many of the developed nations –<br />

a majority of which are struggling with critical levels of debt<br />

and continuously high levels of unemployment – is set to<br />

remain challenging in the years ahead, while the stability of<br />

the financial sector yet needs to be restored. On the other<br />

hand, growth prospects for many of the emerging economies<br />

remain promising. Regardless of the short-term economic<br />

environment and in line with its sustainable, profitable<br />

growth strategy, <strong>Panalpina</strong> remains committed to further<br />

improving productivity while continuing to invest selectively<br />

and specifically in Marketing and Sales, IT and Value-Added<br />

Logistics Services competence and maintaining a strong<br />

focus on cost control – all with the aim of delivering reliable<br />

solutions to our customers and ensuring above-market<br />

growth. To facilitate implementation of the corporate strategy,<br />

to drive growth and increase profitability, the <strong>Panalpina</strong><br />

Group will put in place (effective July 1, 2012) three regional<br />

CEOs (with respective respon sibility for Asia Pacific, Europe<br />

and Middle East, and the Americas), each supported by a<br />

small team of dedicated regional resources. With this lean<br />

regional setup, the decision-making power will shift from

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