Panalpina Annual Report 2011

46
Success Factors
In 2011, Panalpina reported zero fatal accidents and
305 nonfatal accidents which included onsite subcontractors.
As part of the Behavioral Safety Program, employees
are also encouraged to report events with 73 “near misses”
reported compared to 82 in the previous year. 35 lost work
day cases resulted in 17.1 days lost per 200,000 total working
hours. Globally, there are more than 40 health, safety
and environment representatives in place at Panalpina, who
provide guidance and assistance to the senior management
on HSE issues. Internal audits are performed by more
than 100 trained auditors and 645 on-site inspections
were carried out in 2011. All areas passed the ongoing surveillance
audits completed by an external certification firm.
Environmental initiatives
Panalpina’s global environmental program, PanGreen, is
organized into four key areas: ISO certification, internal data
collection and monitoring, supplier outreach, and greenhouse
gas calculations. These initiatives, which originate
from the Panalpina Executive Board and include all business
units and departments, form the basis for Panalpina’s
ongoing commitment to reducing its environmental
impacts worldwide.
ISO certification
Comprehensive and systematic environmental management
is a key component of PanGreen. To support this,
Panalpina has achieved certification for all offices worldwide
according to the Environmental Management Standard
ISO 14001: 2004. This required integrating the Environmental
Global Standards in compliance with ISO 14001: 2004
into the Panalpina Integrated Management System and
subsequently applying this framework to all facilities worldwide.
In addition, all countries had to identify all relevant
local environmental legislation and ensure these laws were
implemented and checked for compliance. On completion
of the rollout and training, very rigorous internal audits
were carried out, supplemented by external audits by thirdparty
firms that specialize in such processes.
Internal data collection
Comprehensive and timely data collection from across the
organization is critical in order to continually monitor and
manage Panalpina’s environmental and sustainability related
performance. Over the past years, a number of key performance
indicators have been developed that form the core
of this data collection process. By using an enterprise data
collection tool to measure and monitor key environmental
data, the HSE and Quality team is able to monitor a range
Panalpina Annual Report 2011
of data on an annual, quarterly and monthly basis. Such
data includes:
�������������������������
���������������������
������������������
�������������������
�����������
�����������������
�������������������
�����������������������
This data set is continuously being assessed and
expanded upon as new data becomes available or is seen
as material to Panalpina’s ongoing performance.
Calculating CO2 emissions for suppliers and customers
With its Eco-Consumption and Eco-Transport programs,
Panalpina emphasizes its commitment to minimizing its
own environmental footprint and to helping its customers
find ways to reduce the impact of their shipments. In the
coming years, these programs will be extended to include
Panalpina’s primary subcontractors in order to understand
more fully the various environmental impacts across its
supply chain.
By using a tool that calculates CO2 emissions from transportation
via air, sea, and road, Panalpina helps its customers
and suppliers understand their greenhouse gas emissions.
The tool is linked to Panalpina’s operational data warehouse,
where information regarding each shipment’s origin,
destination, weight, and mode of transport is consolidated
and centrally stored. The output is a concise report that
gives Panalpina’s customers a quarterly summary of their
total CO2 emissions by mode of transport, KPIs for the
overall CO2 efficiency, statistics on total tonnage and transport
performance, and analyses of the top ten lanes utilized.
Customers may use this tool for their own carbon reporting
requirements and to identify opportunities for reducing
carbon emissions.
Environmental performance in 2011
In 2011, Panalpina continued its efforts to collect, compile,
and monitor progress against key environmental impact
indicators in a harmonized manner across all countries
where it operates.
With this commitment came the realization that in order to
establish robust and credible goals for environmental
performance improvements, it is necessary to have clear
baseline data from which to measure and monitor impacts.