ONBOARD Magazine summer 2021

ADVERTORIAL
YOUR TECH
PARTNERS
Will Faimatea explains the
benefit of having your own
personal virtual ETO on hand
during a busy charter season
to save you a mountain of
headaches and down time
In the world of superyachts, details matter, and
faultless service is key. If the Airplay isn’t working
or the Wi-Fi on the sundeck is weak, guests will
notice and require it to be fixed, and fast. It’s these
types of system malfunctions, when having a technology
expert on speed dial who can quickly guide the crew
through a step-by-step solution, which make all the difference.
VIRTUAL ETO
Have you ever wished for someone to fix all your problems while
you peacefully sleep at night? Bond TM founder, Will Faimatea has,
which is why he launched our Virtual ETO Service in 2007. It was
created to provide remote support for superyachts without an
onboard AV/IT specialist and continues to deliver a much-needed
client service today.
From the start, Faimatea pioneered AV/IT Alarm and Monitoring
in the yachting industry. Bond’s 35+ engineers are primed for
the urgency and detail that superyachts require, offering support
to complement your Chief Engineers or ETO and a consistent,
broader knowledge base over the life of the vessel. With regular
reporting, we enable captains and owners to budget for upgrades
and plan ahead, helping to mitigate expensive and unexpected
costs.
Technology continues to advance at a rapid rate, but Bond engineers
are involved throughout all stages of a vast spectrum of yachts.
This means, from build consultancy through to operational support,
our specialist engineers apply the smartest technologies on the
market to factor in cost and time-saving tweaks.
FOLLOW-THE-SUN APPROACH
With strategically placed offices in Europe, the USA, South Africa
and Australia, Bond offers a true 24 hour-support service. Our
dedicated team of specialist engineers is on hand to provide
invaluable 24-hour telephone and online support, wherever you
are in the world.
DIVERSIFIED TALENT
Not all problems are what they first seem to be. A TV not working
can be caused by a glitch with the VSAT. An owner’s Zoom call
With regular reporting, we enable
captains and owners to budget
for upgrades and plan ahead,
helping to mitigate expensive and
unexpected costs
dropping out could be a bandwidth delegation problem. And the
AV might go off because the storage cabinet is overheating. Our
team of experts in Audio Visual, IT, Communications, HVAC, Cyber
& Security Systems and Navigation work together behind the
scenes to identify and rectify problems, quickly and efficiently.
ISM COMPLIANCE & CYBERSECURITY
A cyber risk assessment is the vital first step in identifying your
current cyber risk. Whether you’re addressing your general onboard
cybersecurity or need to comply with the latest regulations,
following industry best practice is a must. Many cyber-attacks
are unsophisticated and can easily be avoided by improving staff
understanding. With Cyber Risk Management now forming part
of the ISM code and data security falling under GDPR, cyber
risk awareness is a key feature of cybersecurity.
When working with IT, a holistic approach is best. Cybersecurity
affects all facets of the OT/IT equipment setup, so be sure you
have policies and procedures in place that reflect the highest
standard of safety while still being able to function daily. At
Bond, we can help you to build the secure environment you
need, from beginning to end.
For more details
Tel: +357 2524 8935
or visit www.bondtm.com
Will Faimatea is still very involved with crew
ONBOARD | SUMMER 2021 | 19