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Phase 2: Assessment - (PDF, 101 mb) - USAID

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<strong>USAID</strong> Tourism Training Course<br />

Arusha, February 2006<br />

Certification Benefits to<br />

Operators<br />

�� Gain & retain in-bound in bound clients<br />

�� Increase revenue and market share<br />

�� Reduce operating costs<br />

�� Protect the core assets of the business<br />

�� Enhance brand value and reputation

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