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Manual Wheelchairs - World Health Organization

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102 I guIdelInes on the provIsIon of manual wheelchaIrs In less resourced settIngs<br />

Stakeholders and resources<br />

Stakeholders involved in planning, implementing and participating in training programmes<br />

include:<br />

• national government authorities responsible for health and education, and other relevant<br />

departments and local authorities;<br />

• supporting organizations providing technical input and funding; and<br />

• trainers and trainees.<br />

Key resources required to implement the training guidelines include:<br />

• training packages and training materials;<br />

• training facilities, including premises for delivering interactive theoretical training, workshop and<br />

clinic facilities for practical sessions, and areas for wheelchair mobility training;<br />

• a reliable supply of wheelchairs that meet minimum requirements;<br />

• trainers with experience in wheelchair provision; and<br />

• users willing to participate in sessions.<br />

4.2 Training requirements<br />

This section describes the training requirements for referral network personnel and those directly<br />

fulfilling management, clinical, technical and training roles in a wheelchair service. See Section 3.4<br />

for a description of the different roles and Section 4.3 for recommended course content.<br />

4.2.1 Referral networks<br />

Basic training for personnel working within referral network organizations (for example health<br />

and rehabilitation personnel and volunteers working at community, district or regional level) will<br />

increase the effectiveness of a referral network. Ideally, training would provide referral personnel<br />

with a combination of:<br />

• core knowledge and skills (relevant to all referral personnel regardless of context), including the<br />

ability to identify those who would benefit from being referred to a wheelchair service and an<br />

understanding of how best to support users in the community; and<br />

• local knowledge, including familiarity with the operations of local wheelchair services and an<br />

awareness of locally available products.<br />

Training for referral network personnel can be delivered in a number of ways.<br />

• Wheelchair services can host “referral network training” run by the clinical, technical and possibly<br />

training personnel of the service. Such training programmes would help to strengthen the<br />

referral network for that service as well as providing an opportunity to strengthen the working<br />

relationships between referral and service personnel.<br />

• Existing training programmes for health and rehabilitation employees can choose to include<br />

basic wheelchair referral for all personnel. This would serve to ensure that all personnel passing<br />

through these programmes have a greater awareness of the needs of users, how to refer users,<br />

and how to support users in the community. Training should cover the function of a wheelchair<br />

service and the value of assessment, prescription, user training and follow-up.

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