Manual Wheelchairs - World Health Organization
Manual Wheelchairs - World Health Organization
Manual Wheelchairs - World Health Organization
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26 I guIdelInes on the provIsIon of manual wheelchaIrs In less resourced settIngs<br />
Wheelchair provision can only enhance a wheelchair user’s quality of life if all parts of the process<br />
are working well. This includes ensuring users have access to:<br />
• wheelchairs of an appropriate design;<br />
• wheelchairs that have been produced to appropriate standards;<br />
• a reliable supply of wheelchairs and spare parts; and<br />
• wheelchair services that assist the user in selecting and being fitted with a wheelchair, provide<br />
training in its use and maintenance, and ensure follow-up and repair services.<br />
Personnel involved in each area of wheelchair provision need to have the correct skills and<br />
knowledge. This means that training is essential for those involved in wheelchair provision.<br />
Design, production and supply<br />
The design of a wheelchair depends on a number of factors:<br />
• the physical needs of users;<br />
• the way and the environment in which the wheelchair will be used; and<br />
• the materials and technology available where the wheelchair is made and used.<br />
<strong>Wheelchairs</strong> can be produced in the country or outside the country. Those produced outside<br />
the country are often mass produced and imported as new or used wheelchairs. <strong>Wheelchairs</strong><br />
can be supplied to wheelchair service providers by manufacturers, agents or distributors, or by<br />
organizations specializing in wheelchair supply.<br />
Information on design, production and supply is provided in Chapter 2.<br />
Service delivery<br />
Appropriate provision of wheelchairs is most important in the successful rehabilitation of people<br />
who need a wheelchair for mobility. Historically, however, wheelchair service delivery has not been<br />
an integral part of rehabilitation services. This is due to many factors, including poor awareness,<br />
scarce resources, a lack of appropriate products, and a lack of training for health and rehabilitation<br />
personnel in wheelchair service delivery.<br />
In many countries, users depend on charity or external donations. Donated wheelchairs are often<br />
inappropriate and of poor quality, giving further problems for the user and for the country in the<br />
long run. Users are not in a position to demand good quality from charities. A study in India revealed<br />
that 60% of wheelchair users who had received donated wheelchairs stopped using them owing<br />
to discomfort and the unsuitability of the wheelchair design for the environment in which it was<br />
used (18).<br />
The result is that many people who require a wheelchair do not receive one at all, while those who<br />
do often get one without any assessment, prescription, fitting and follow-up. Many users, even<br />
people with spinal cord injury, often get wheelchairs without a cushion or basic instructions, which<br />
can lead to pressure sores and even premature death.<br />
There is, however, increasing awareness of the importance of providing individual assessment,<br />
fitting and training in how to use a wheelchair. In a number of less-resourced settings, wheelchair<br />
services have been established using different models of service delivery. Such models include