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Manual Wheelchairs - World Health Organization

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32 I guIdelInes on the provIsIon of manual wheelchaIrs In less resourced settIngs<br />

The main role of a wheelchair service is to assist users to choose the most appropriate wheelchair,<br />

to ensure that it is adjusted or modified to suit their individual needs, to train users, and to provide<br />

follow-up and maintenance services. Service providers also play a role in:<br />

• giving feedback to manufacturers and suppliers about wheelchair design;<br />

• developing referral networks; and<br />

• developing and finding sustainable funding sources for wheelchairs and services.<br />

1.9.4 Professional groups<br />

Rehabilitation is a question of teamwork. Professionals such as therapists, health/nursing personnel,<br />

orthotists/prosthetists, physiatrists and others can play a major role in providing quality services,<br />

training personnel as well as users, enhancing the quality of life of the users, and sharing and<br />

documenting best practices. A team comprising all groups of rehabilitation personnel can ultimately<br />

benefit the user and has in particular proven useful in the development of the new profession or<br />

discipline of wheelchair provision. More professional groups need to be involved in wheelchair<br />

provision in less-resourced settings. A good example of such involvement is the International<br />

Society for Prosthetics and Orthotics (ISPO), which has supported the development of structured<br />

professional training for wheelchair technologists.<br />

The role of professional groups includes:<br />

• guiding and supporting the activities of those responsible for wheelchair services;<br />

• advancing the practice and standards of wheelchair service delivery;<br />

• facilitating the placement and secondment of wheelchair professionals;<br />

• facilitating the exchange of information; and<br />

• promoting the education and training of wheelchair professionals.<br />

Box 1.3. Wheelchair industry association in Africa<br />

In Africa, the Pan Africa Wheelchair Builders Association represents those involved in wheelchair design, production,<br />

funding and distribution. The Association was formed following a meeting of African wheelchair producers in Zambia<br />

in 2003 and is now established in Moshi, United republic of Tanzania. One of its main activities is networking among<br />

wheelchair builders to support each other and to share resources.<br />

1.9.5 International nongovernmental organizations<br />

International nongovernmental organizations are often involved in facilitating wheelchair provision<br />

where there is little or no national service delivery. The policies and practices of these organizations<br />

should promote coordinated wheelchair provision that is equally accessible to all.<br />

The role of international nongovernmental organizations in wheelchair provision includes:<br />

• meeting the immediate needs of users where local wheelchair provision is lacking;<br />

• supporting the state to fulfil its obligations concerning wheelchair provision;<br />

• assisting the national authorities to develop a proper wheelchair service delivery system within<br />

the country;

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