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18<br />

claudine knop<br />

managing direCtOr<br />

Through dedicated and passionate leadership, Claudine Knop,<br />

Managing Director of wdm Belgium, has shaped a company in which<br />

innovation is at the heart of day-to-day business. Claudine recognises<br />

the talent in every employee and motivates her colleagues to achieve<br />

the best possible results.<br />

Knop was awarded Leadership of the Year 2010, whereby she was<br />

recognised for her innovative thinking, good communication skills<br />

and for creating a good team spirit. “It feels inspiring to be in a<br />

company with 3,000 passionate digital information specialists who all<br />

strive to develop unique solutions in different business areas.”<br />

Leadership of the Year<br />

“I feel really honoured to have won the Leadership of the Year award.<br />

I didn’t quite expect it since I have only been ceo for two years. Of<br />

course, I share the recognition with the members of my team, all of<br />

whom are very innovative and make a positive difference in our every-<br />

day business. My main contribution to our success is that I have empowered<br />

my team by welcoming and recognising new ideas”, Knop says.<br />

Communication is the key<br />

Knop firmly believes that effective communication skills are essential<br />

for successful leadership. It’s how you create solidarity and common values.<br />

“I have worked hard to create an atmosphere where everyone feels<br />

comfortable bringing new ideas to me. However, people assimilate<br />

information differently. Therefore, it’s as important to offer face-toface<br />

communication as it is to write a weekly blog or share your vision<br />

in a report. One of the initiatives for promoting innovation is a web<br />

forum where all employees can post their ideas.”<br />

Talent Management Program<br />

Knop points out that the <strong>Bisnode</strong>’s Talent Management Program will<br />

have a positive effect on the future of the Group.<br />

“A company’s employees are just as important as its products and<br />

services. If we allow people to grow, continue to promote innovative<br />

thinking and develop new digital solutions, it won’t be long before<br />

we’re number one in all markets.”<br />

name: Claudine Knop<br />

position: managing director at Wdm belgium<br />

since 2009, with 170 employees. Knop has worked<br />

with the bisnode group since 1994.<br />

Business target for 2011: to increase<br />

revenue, to integrate new technology with our<br />

digital solutions and to continue to develop the<br />

team.<br />

personal character traits: Perceptive,<br />

genuine and demonstrating excellent<br />

communication skills.

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