Customer Guide - visit site - Grande Communications

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Your TV Service Your TV Service
Using On Demand (with TiVo Premiere)
Your TiVo Premiere integrates Grande On Demand into TiVo’s search,
browse & discover tools so it is easy to find your favorite TV shows
and movies any time day or night. The fastest way to access the Grande
On Demand library is to press the ON DEMAND button on your remote
control.
You can also get to Grande On Demand from the TiVo menu. When using
TiVo with HD menus, from the TiVo Central screen choose Find TV,
movies & videos then Grande On Demand. When using TiVo with SD
menus, on the TiVo Central screen choose Grande On Demand.
Using Parental Controls On Demand
You can easily set a Parental Controls in order to prevent unauthorized
users from buying any content that must be purchased - such as
movies, adult movies or events. If you subscribe to HBO, Showtime,
Cinemax or Starz, you may want to block access to these On Demand
channels as they may contain mature programming. For more
information on parental controls, please go to page 10 in this booklet.
High-Definition Television (HDTV)
Grande’s HDTV service delivers movie theater quality to your living
room with Dolby ® Digital 5.1 surround sound and 1080i transmission for
crystal clear picture resolution. That’s ten times sharper than standard
definition TV and a 33% larger wide-screen image. Our HD service
includes your favorite broadcast channels as well as many more
popular channels:
HDTV Requirements
You must have both an HDTV television and either an HD digital receiver,
a TiVo Premiere or HD cable card to enjoy HDTV. Simply plugging
your HDTV television into an active outlet will not deliver an HD signal
to your HD television. Additionally, not all Grande digital receivers are
HD digital receivers. If you are not sure you have the correct receiver,
please contact Grande Customer Service.
(Motorola)
(Scientific Atlanta)
NOTE: Your digital receiver may look different than the receiver shown
here as models may vary.
Connecting Your HDTV
There are two types of cables that can be used to connect your HD
receiver to your HDTV television.
1. Component Cable – Grande uses this cable that has 5 RCA
connectors.
2. HDMI Cable – This cable combines all 5 ends into one connector.
HDTV Screen Dimensions
Watching standard definition channels on HDTV may result indifferent
screen dimensions and you may see bars on both sides of your screen.
Refer to your TV manual for instructions on how to stretch your picture
to fill the entire screen. Stretching the picture can cause distortion.
This is not a result of your Grande service.
Connecting Your Components
If you have an HD digital receiver (either Scientific Atlanta or Motorola)
or a TiVo Premiere, and an HDMI input on your TV, you can use a single
HDMI cable instead of component cables. Both cables will produce high
quality results. The diagrams below illustrate how to set up connection
with either component or HDMI cables.
To Connect HD Using Component Cables
To Connect HD Using an HDMI Cable
IN
Cable input
IN
Cable input
OUT
Video cables Audio cables
IN
OUT
IN
HDMI cable
HDTV back
HDTV back
HD Receiver
back
HD Receiver
back
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