APPROVED CHECK DISPATCHER MANUAL - Transport Canada

APPROVED CHECK DISPATCHER MANUAL TP 14114
CHAPTER 6: TRAnSPORT CAnAdA ACd
OVERSIGHT PROGRAM
6.1 ACD DISPATCH COMPETENCY CHECK CONDUCTED BY A
TC INSPECTOR
6.1.1 Where an air operator uses only one ACd, his dCC must be carried out by a TC Inspector no
later than the first day of the thirteenth month following the month in which the last DCC was
completed. The validity period ends at 23h59 local on that first day of the month. It must be
noted that by reference to CASS 725.124(21)(i), this check is different than an ACd monitor and
must be treated as such. An ACd dispatch Competency Check and a monitor must be done on
two different operating shifts.
6.1.2 during the conduct of the dCC, the TC Inspector may ask questions to verify the level of
knowledge and competence of the candidate in order to evaluate him in his ability to perform
duties as a dispatcher. The TC Inspector will use form 26-0730 (found in Appendix C) or if the
air operator has a similar tailored form, that one can be used.
6.2 RECURRENT ACD MONITOR CONDUCTED BY A TC INSPECTOR
6.2.1 The purpose of recurrent monitoring is to verify a uniform standard is applied during the conduct
of dCCs, the application of performance standards and the method of evaluating a candidate’s
skills. To that end, ACd monitors must take place during dCCs conducted on regular line
dispatchers and not on another ACd or supervisory/training dispatchers.
6.2.2 In accordance with subsection 11.1.1, TC Inspectors will conduct annual monitors on all ACds
no later than the first day of the thirteenth month following the month in which the last monitor
was completed. The validity period ends at 23h59 local on that first day of the month.
6.2.3 Provided an ACd is authorized to conduct dCCs on more than one functional area, the selection
of which must be at the discretion of the TC Inspector. If there are large differences in the
characteristics of the functional areas for which ACd authority is held, or if TC has any concerns
pertaining to the ACd’s ability to exercise operational control, a dCC may be required for each
functional area.
6.3 ACD MONITOR PROCEDURES
6.3.1 The TC Inspector and ACd must meet prior to the competency check to establish the sequence
of procedures to be demonstrated and to delineate the extent of the TC Inspector’s input.
november 2011 - 2 nd Edition Page 21