APPROVED CHECK DISPATCHER MANUAL - Transport Canada

TP 14114 APPROVED CHECK DISPATCHER MANUAL
(f) during flight planning, the dispatcher is able to recognize and take corrective action when
a RNAV/RVSM routing is selected that does not satisfy the aircraft’s equipment;
(g) the dispatcher demonstrates the ability to apply MEL operational restrictions;
(h) the dispatcher checks the accuracy of entered data;
(i) the dispatcher demonstrates knowledge of his responsibilities within the SMS, including
safety reporting requirements and emergency response plan responsibilities.
10.5.7 Additional items to be checked by an ACd or observed during a monitor include, but are
not limited to:
(a) Ensuring all flights have been authorized by a flight dispatcher;
(b) Monitoring flight releases to make sure the time and date specified is consistent with the
operational flight plan;
(c) Awareness of ATC requirements during an emergency;
(d) demonstrating satisfactory knowledge of RnAV/RVSM procedures. ACds must
ensure dispatcher familiarity with the operation of these systems appropriate to the
areas of operation.
10.6 ABNORMAL PROCEDURES
10.6.1 ACds should be very aware of potential problems when simulating abnormal conditions. The
emergency categories or incident procedures must be outlined in the air operator’s operations
manual. The dispatcher’s ability to manage abnormal operations is paramount. Items to be
monitored and inspected are (not limited to):
(a) Verify the flight dispatcher’s ability to react to emergency or abnormal operations, including
activation of the emergency response plan and/or notification of responsible personnel;
(b) Knowledge of information required by government agencies during an abnormal procedure
or incident (e.g. documents or authorization to be obtained to operate an aircraft with one
engine inoperative, etc.);
(c) Knowledge of standard procedures and documents required for investigation of
emergencies or accidents (e.g. information that a flight dispatcher should ascertain if an
unlawful threat is received (male/female, any accent, young or old voice, etc);
Some common errors that may affect the assessment briefings and briefing documentation are:
(a) dispatcher’s lack of knowledge regarding alarm procedure (unable to locate or use the
alarm procedures outline by the air operator);
(b) Slow or passive reaction to an emergency situation;
(c) Poor communication skills during an abnormal operation.
Page 42 2 nd Edition - november 2011