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APPROVED CHECK DISPATCHER MANUAL - Transport Canada

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TP 14114 <strong>APPROVED</strong> <strong>CHECK</strong> <strong>DISPATCHER</strong> <strong>MANUAL</strong><br />

(b) In this example, a sequence must be rated Above Standard or Excellent (4) where:<br />

10.2.3 Standard (3)<br />

(i) Organization is structured, precise and methodical;<br />

(ii) Technical knowledge generally exceeds the level required for safe and<br />

efficient operation;<br />

(iii) Very good cooperation skills ensure effective teamwork and coordination at all times;<br />

(iv) Leadership and managerial skills contribute to top team performance;<br />

(v) Behavior indicates continuous vigilance and highly accurate situational awareness;<br />

(vi) decision-making skills provide for timely decisions using all available information that<br />

lead to the safest and most efficient outcome.<br />

(a) Minor deviations may occur from specified performance criteria while overall performance,<br />

procedure or task remains within prescribed limits. non-technical skills are generally<br />

effective in assisting technical performance. Potential threats tend to generate due<br />

consideration. Errors, if any, are identified and corrected in a timely manner.<br />

(b) In this example, a sequence must be rated Standard (3) where:<br />

(i) Organization is positive and generally done in a methodical way;<br />

(ii) Technical knowledge meets the required level of competency for safe and<br />

efficient operation;<br />

(iii) Good cooperation skills assist in effective teamwork and coordination;<br />

(iv) Leadership and managerial skills contribute to good team performance;<br />

(v) Behavior indicates that situational awareness is maintained;<br />

(vi) decision-making skills provide for timely decisions aimed at safe and<br />

effective outcomes.<br />

10.2.4 Basic Standard or Satisfactory (2)<br />

(a) Deviations from specified performance criteria occur, which may include excursions<br />

from prescribed tolerances or a major error, but are recognized and corrected within an<br />

acceptable timeframe. non-technical skills may be contributing to sub-standard technical<br />

performance. Consideration to relevant threats may not be fully adequate. Errors are<br />

poorly managed but do not jeopardize safety of flights.<br />

(b) In this example, a sequence must be rated Basic Standard or Satisfactory (2) where:<br />

(i) Organization is performed with limited proficiency and/or includes brief<br />

uncoordinated actions;<br />

(ii) Technical knowledge reveals limited competency and/or depth of knowledge with<br />

respect to applicable regulatory requirements, SOPs, and/or aircraft systems,<br />

limitations and performance characteristics;<br />

Page 36 2 nd Edition - november 2011

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