APPROVED CHECK DISPATCHER MANUAL - Transport Canada
APPROVED CHECK DISPATCHER MANUAL - Transport Canada
APPROVED CHECK DISPATCHER MANUAL - Transport Canada
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TP 14114 <strong>APPROVED</strong> <strong>CHECK</strong> <strong>DISPATCHER</strong> <strong>MANUAL</strong><br />
(b) In this example, a sequence must be rated Above Standard or Excellent (4) where:<br />
10.2.3 Standard (3)<br />
(i) Organization is structured, precise and methodical;<br />
(ii) Technical knowledge generally exceeds the level required for safe and<br />
efficient operation;<br />
(iii) Very good cooperation skills ensure effective teamwork and coordination at all times;<br />
(iv) Leadership and managerial skills contribute to top team performance;<br />
(v) Behavior indicates continuous vigilance and highly accurate situational awareness;<br />
(vi) decision-making skills provide for timely decisions using all available information that<br />
lead to the safest and most efficient outcome.<br />
(a) Minor deviations may occur from specified performance criteria while overall performance,<br />
procedure or task remains within prescribed limits. non-technical skills are generally<br />
effective in assisting technical performance. Potential threats tend to generate due<br />
consideration. Errors, if any, are identified and corrected in a timely manner.<br />
(b) In this example, a sequence must be rated Standard (3) where:<br />
(i) Organization is positive and generally done in a methodical way;<br />
(ii) Technical knowledge meets the required level of competency for safe and<br />
efficient operation;<br />
(iii) Good cooperation skills assist in effective teamwork and coordination;<br />
(iv) Leadership and managerial skills contribute to good team performance;<br />
(v) Behavior indicates that situational awareness is maintained;<br />
(vi) decision-making skills provide for timely decisions aimed at safe and<br />
effective outcomes.<br />
10.2.4 Basic Standard or Satisfactory (2)<br />
(a) Deviations from specified performance criteria occur, which may include excursions<br />
from prescribed tolerances or a major error, but are recognized and corrected within an<br />
acceptable timeframe. non-technical skills may be contributing to sub-standard technical<br />
performance. Consideration to relevant threats may not be fully adequate. Errors are<br />
poorly managed but do not jeopardize safety of flights.<br />
(b) In this example, a sequence must be rated Basic Standard or Satisfactory (2) where:<br />
(i) Organization is performed with limited proficiency and/or includes brief<br />
uncoordinated actions;<br />
(ii) Technical knowledge reveals limited competency and/or depth of knowledge with<br />
respect to applicable regulatory requirements, SOPs, and/or aircraft systems,<br />
limitations and performance characteristics;<br />
Page 36 2 nd Edition - november 2011