APPROVED CHECK DISPATCHER MANUAL - Transport Canada

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TP 14114 APPROVED CHECK DISPATCHER MANUAL 10.5.4 Briefing (i) Aircraft Flight Manuals and operating manuals, as required; (j) Minimum Equipment Lists, as required; (k) Operational Restrictions in effect; (l) Dispatch Shift Log information, as appropriate; and (m) Aeronautical publications, as required. A flight dispatcher’s briefing conducted at shift changeover must consist of a thorough explanation of the following categories: (a) Weather details; (b) NOTAM information for destination airports and alternate airports; (c) Aircraft serviceability Minimum Equipment List limitation; (d) Performance considerations, routine and irregular operations; and (e) Flight dispatch Bulletins and notices affecting technical and administrative duties. Some common errors that may affect the assessment briefings and briefing documentation are: (a) Assumption of shift incomplete; (b) Weather briefing not provided or relieving dispatcher did not become familiar with weather prior to taking over shift; (c) NOTAM information not obtained or not provided; (d) MEL items not provided or incorrect information regarding MEL items; (e) Take-off weights calculated incorrectly (for instance, pressure correction not calculated or calculated in error, wind component used but not shown on flight plan or calculated in error); (f) Dispatcher log items not discussed or requested by relieving dispatcher; and (g) Relieving dispatcher did not check for new company bulletins or notices prior to shift take over. 10.5.5 during Shift The ACD should check the flight dispatcher’s ability to monitor and perform the following minimum activation procedures upon shift take over. These procedures must include, but are not limited to, the following: (a) Exercise flight watch during the shift. Flight watch consists of monitoring weather, NOTAMS and relay of any valuable safety information to the flight crew members; (b) The flight dispatcher’s ability to efficiently use Jeppesen, Canada Air Pilot, and/or company route charts with minimum reference to the legend; Page 40 2 nd Edition - november 2011
APPROVED CHECK DISPATCHER MANUAL TP 14114 (c) The flight dispatcher’s ability to quickly calculate the fuel to alternates from the flight plan during enroute or emergency situations; (d) The flight dispatcher’s ability to thoroughly check the runway limitation requirements under prevailing conditions; (e) Review the Flight Dispatch Bulletin/Notice and Memo books; (f) Enter information in the dispatcher log as required; (g) Review all MEL items as required, ensuring relevant conditions and procedures have been complied with; (h) Review planned flights, confirming flight watch status, planned alternates and additional fuel; (i) Review NOTAMs for route of flights, destinations, diversions and alternates; (j) Review all relevant METAR’s and TAFOR’s; (k) Review all GFA (graphical area forecasts), FA’s (area forecasts), AIRMETs, SIGMETS, PIREPs and other relevant meteorological information. Some common errors that may affect the assessment of briefings and briefing documentation are: (a) Dispatcher did not regularly check hourly weather; (b) Dispatcher was unable to calculate re-clearance in a timely manner; (c) Dispatcher did not calculate take-off performance correctly; (d) Dispatcher did not review alternates for potential amendments; (e) Dispatcher did not advise flight crews of relevant changes in a timely manner; (f) dispatcher not being pro active with regards to operations. 10.5.6 dispatcher General Knowledge The ACD should verify the flight dispatcher’s general knowledge of Transport Canada and the air operator’s policies and regulations. The following are some areas that can be observed or questions asked to the dispatcher during a dCC: (a) the dispatcher has knowledge of abnormal operations (example: fuel calculations for gear down operations, landing distances for anti-skid inoperative, etc.); (b) the dispatcher knows the conditions requiring specific paperwork/authorization from Transport Canada or the air operator, etc.; (c) the dispatcher has a good working knowledge of Transport Canada and the air operator’s emergency procedures; (d) the dispatcher is familiar with the documents required for off line operations, government requirements or unscheduled landings (example: custom’s special procedures, handling of contracting agencies at unscheduled airports, etc.); (e) the dispatcher knows where to find data for airports at unscheduled landings (where it is found in the Canada Air Pilot, company charts, etc.); november 2011 - 2 nd Edition Page 41
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APPROVED CHECK DISPATCHER MANUAL - Transport Canada

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