APPROVED CHECK DISPATCHER MANUAL - Transport Canada

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TP 14114 APPROVED CHECK DISPATCHER MANUAL (f) simulating the Emergency Response procedures in accordance with the Company’s documented procedures; and (g) reporting of safety related issues in accordance with the Company’s safety reporting procedures. 10.3.2 These criteria assume no unusual circumstances or conditions and may require allowances for momentary variations. Such things as weather, delays in communication due to the remote location of certain facilities, or simulated malfunction may modify the exact rating definition and tolerances to be applied during a particular sequence of events. 10.4 DISPATCHER COMPETENCY CHECK – GENERAL Note: While written for the DCC, many of the assessment standards discussed in this section apply to the monitoring of the authorized person conducting a DCC. 10.4.1 To evaluate the overall technical proficiency, communications skills, leadership and situational awareness of dispatchers with respect to normal and abnormal procedures, ACds must closely observe their performance. To evaluate specific items listed in the CASS, the competency check must be conducted in a manner that enables the dispatcher to demonstrate knowledge and skill with respect to such things as dispatcher decision making, flight planning, aircraft performance, flight systems and communication. 10.4.2 When assessing normal procedures, the ACd must ensure dispatchers demonstrate adequate knowledge of the company SOPs and aircraft performances and systems to confirm their ability to properly use and plan flights. 10.4.3 The dispatcher must demonstrate use of as many of the air operator’s approved Standard Operating Procedures, normal and emergency procedures as are necessary to confirm that the dispatcher has the knowledge and ability to properly plan and exercise operational control. 10.4.4 Sections 10.5 to 10.8 describe the phases to be completed during a dCC, as appropriate, for the type of operational control system. A list of some common errors that may be observed during a monitor or dCC is provided, where applicable. 10.5 PLANNING MONITORING AND INSPECTION 10.5.1 Flight Planning Flight Planning is a major part of the dispatchers’ function. The dispatcher must demonstrate adequate knowledge of the company’s SOPs and AFM, including aircraft performance charts, to effectively plan a flight. The competency check for flight dispatcher in CASS paragraph 725.124(21)(i) gives a list of items to be covered during the check. The list is a minimum and may be expanded at the air operator’s discretion. The following is a suggested list of check items during competency check of a flight dispatcher. Some but not all areas to monitor or inspect are: Page 38 2 nd Edition - november 2011
APPROVED CHECK DISPATCHER MANUAL TP 14114 (a) the dispatcher’s awareness and use of proper charts and manuals; (b) the dispatcher’s knowledge of the flight planning hardware and software is adequate for the intended operation; (c) the dispatcher’s knowledge of, or competency in, the interpretation of performance charts; (d) the dispatcher is able to check for deviations in the conditions that may affect a flight; (e) the dispatcher is able to determine applicable NOTAM information for a flight; (f) the dispatcher is able to demonstrate adequate flight watch and/or flight following; and (g) the dispatcher is able to determine that the fuel load is adequate for the intended flight. 10.5.2 Shift Turn Over The oncoming flight dispatcher must ensure he is briefed on the following by the departing flight dispatcher: (a) the overall weather affecting the areas of operation; (b) weather at departure/alternate/arrival and enroute airports under the dispatcher’s jurisdiction and on any other system or route limitation that may affect a flight; (c) PIREPS from flights during the previous shift; (d) NOTAM information affecting operations; (e) any known significant MEL/CDL items on aircraft that are/will be under the dispatcher’s jurisdiction; and (f) any additional items that may affect the safety of flights under the dispatcher’s jurisdiction such as any abnormal incident that may have occurred during the previous shift. 10.5.3 Briefing Documentation The flight dispatcher accepting a shift assignment must receive a briefing by the outgoing flight dispatcher with reference to the following documentation. This material must be current and relevant to the aircraft and geographical environment over which the incoming flight dispatcher is to preside. (a) Flight Planning system and dispatch monitoring; (b) 500 hPa Analysis; (c) High/Low Level Significant Weather Chart; (d) Surface Analysis Chart; (e) NOTAMS; (f) Graphical Area Forecast / Area Forecast (USA if applicable); (g) METAR/TAF for all sector origin/destinations and alternate airports; (h) PIREPs, Sigmets & Airmets; november 2011 - 2 nd Edition Page 39
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APPROVED CHECK DISPATCHER MANUAL - Transport Canada

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