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Growth strategies in retail banking Study - Roland Berger

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DISTRIBUTION<br />

Eurobank has a "Supermarket-Bank<strong>in</strong>g" branch<br />

format – small sales outlets <strong>in</strong> high traffic locations<br />

Example "m<strong>in</strong>i-office" Configuration "m<strong>in</strong>i-office"<br />

Information material<br />

ATM Sales person<br />

Needed space: 8-12 m 2<br />

ATM (about 50% with deposit function)<br />

2 work places with computer network access<br />

Place to provide <strong>in</strong>formation material<br />

Located <strong>in</strong> places with high visitor rate<br />

(supermarkets, shopp<strong>in</strong>g centers …)<br />

High market<strong>in</strong>g support of EUR 15 m (2004)<br />

resulted <strong>in</strong> >300,000 clients <strong>in</strong> 2 years<br />

Investments per "m<strong>in</strong>i-office"<br />

ATM with deposit function USD 15,000<br />

ATM without deposit function about USD<br />

5,000<br />

Other equipment for the office about USD<br />

15,000<br />

VIE-1789-90000-017-415<br />

24

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