Growth strategies in retail banking Study - Roland Berger
Growth strategies in retail banking Study - Roland Berger
Growth strategies in retail banking Study - Roland Berger
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DISTRIBUTION<br />
10% of all mortgage loans <strong>in</strong> the Polish market were<br />
granted by <strong>in</strong>termediation of Expander <strong>in</strong> 2004<br />
Expander: Independent F<strong>in</strong>ancial<br />
Intermediary<br />
Offer covers 90%<br />
mortgage<br />
loans <strong>in</strong> Poland<br />
Cooperation with<br />
20<br />
banks and 70<br />
<strong>in</strong>vestment funds<br />
Value of loans <strong>in</strong><br />
2004 USD 400 m<br />
21 branches<br />
<strong>in</strong> 13 cities;<br />
4 years on the<br />
market<br />
Average loan<br />
USD 40.000<br />
120 f<strong>in</strong>ancial<br />
consultants<br />
Comments<br />
Expander offers a full range of sales services<br />
for deposits, <strong>in</strong>surance and mortgage loans:<br />
<strong>in</strong> 2004 10% of all mortgage loans were<br />
granted by Expander<br />
It started <strong>in</strong> 2000 as an <strong>in</strong>ternet portal as the<br />
only distribution channel, evolv<strong>in</strong>g <strong>in</strong>to a<br />
traditional branch network of 23 outlets <strong>in</strong><br />
2005<br />
Expander was bought by the General Electric<br />
group <strong>in</strong> 2003<br />
Ma<strong>in</strong>ly middle class liv<strong>in</strong>g <strong>in</strong> big cities has<br />
used the services of Expander and its<br />
competitor "Open F<strong>in</strong>ance"; people with<br />
average salary for Poland (about USD 600)<br />
use their services<br />
VIE-1789-90000-017-415<br />
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