Corporate - Macquarie

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n increased number of parking spaces on rest areas for heavy goods vehicles, n creation of a network of secure parking spaces for heavy goods vehicles (three truck parks already in service), n increased attractiveness of service areas, with more activities and events during holiday seasons, n greater information provided to customers, especially with the reorganisation of the aprr.fr site and the generalised display of travel times for light vehicles on the AREA network, n carrying out of certain maintenance works at night to minimise inconvenience to customers. Improving customer comfort and increasing traffic flow using the electronic toll system Modernised toll plazas Use of electronic toll systems, which represented nearly 43% of transactions in 2009 as opposed to 40% in 2008, continues to grow rapidly. Sales of Liber-t badges increased by 21.5% in 2009, and reached a total of 737,000 active badges by the end of the year. Used experimentally on three of the network’s toll plazas, drive-through electronic toll systems have been shown to improve customer comfort and traffic flows by allowing vehicles to drive through the toll plaza at 30 km/h along certain lanes. In parallel, 117 plazas out of the 145 operated by the Group are now remotely operated, either completely or partially. APRR 2009 AnnuAL REPORT 11
12 STRATEGY AND DEVELOPMENT A developing network 2009, the first year that AREA has managed the Annecy-Geneva section of the A41 conceded to ADELAC, saw three large scale works projects: n the south Mâcon bypass (A406), n the access to Montluçon from the A71 (A714), n the Les Echets / La Boise section of the A432 to reduce traffic congestion to the north-east of Lyon. These three operations incorporated a far-reaching procedure aimed at protecting the fauna and flora. On the A406, particular attention was paid to a protected species, the corn crake. The Group has undertaken to complete these three new links, representing 2009 AnnuAL REPORT APRR a linear distance of 30 kilometres, between end-2010 and mid-2011. In 2009, traffic 0.3% increased by APRR accompanies and manages the development of changing work skills on toll plazas by providing each employee with individually adapted training course Increased profitability In 2009, the Group’s all-vehicles traffic increased slightly (+0.3%) within a general context of economic and financial crisis. Despite the significant reduction of heavy goods vehicle traffic, the revenue increased by 1.4%. and revenue by 1.4% Thanks to the efforts made to increase its productivity gains, especially through the modernisation of toll plazas, and adapt its teams to new organisational methods, the Group further improved its economic performance. EBITDA and the EBITDA margin continued to progress, with the latter reaching 68.0%, as against 67.8% in 2008.
Page 1 and 2: ible Ensuring safety and traffic fl
Page 3 and 4: OUR NETWORK €1,860 OVER million T
Page 5 and 6: SUSTAINABLE DEVELOPMENT COMMITMENTS
Page 7 and 8: 2 2009 AnnuAL REPORT APRR Design an
Page 9 and 10: 4 MESSAGE FROM THE CHIEF EXECUTIVE
Page 11 and 12: 6 2009 IN FACTS AND FIGURES January
Page 13 and 14: 8 MANAGEMENT BODIES BOARD OF DIRECT
Page 15: 10 STRATEGY AND DEVELOPMENT ENSURIN
Page 19 and 20: 14 Protect… Concevoir et innover.
Page 21 and 22: 16 INVESTMENTS INVESTING FOR THE FU
Page 23 and 24: 18 TRAFFIC AND TOLL PLAZAS EASING T
Page 25 and 26: 20 CUSTOMER SAFETY AND SERVICES WOR
Page 27 and 28: 22 INFORMATION TECHNOLOGIES… IMPR
Page 29 and 30: 24 Exchanging and sharing 2009 Annu
Page 31 and 32: 26 HUMAN RESOURCES PREPARING THE FU
Page 33 and 34: 28 SUSTAINABLE DEVELOPMENT A REAL P
Page 35 and 36: 30 SUSTAINABLE DEVELOPMENT TRAINING
Page 37 and 38: 32 INNOVATION INNOVATE TO ADDRESS T
Page 39 and 40: Autoroutes Paris-Rhin-Rhône Joint
Page 41: Inno

Corporate - Macquarie

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