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SUSTAINED TRAINING EFFORTS In 2009, 92,000 hours of training were given to the personnel, of which nearly a third to employees responsible for roadway conditions and safety, and 82% of Group employees underwent a training course. The current technological developments, the implementation of new agreements – including the toll agreement – and the need to maintain the operational skills of all personnel underlie the exceptional effort made by APRR in terms of training. For the first time, 2009 saw the Group’s companies devote over 4 % of the total payroll to training their employees. Increased resources for employee savings schemes Despite an economically difficult year, discretionary employee profit-sharing plans represented nearly €24 million in 2009, compared with €25 million in 2008. The harmonisation of legislation concerning participation and profitsharing has meant that employees who so desire can immediately benefit from the significant sums allocated to them. They can also place their profit-sharing and participation bonuses into Sicavas Eiffage 2000 with a respective additional amount of 50% and 25% for a five year placement. In 2009, nearly one in two employees chose to save a proportion of their participation and profit-sharing bonuses in order to better prepare their future projects. The repayment of the Eiffage Secur Plus mutual fund will provide APRR group employees with further room for manoeuvre. In addition to the existing investment supports, AREA and APRR employees will be able to subscribe within preferential conditions to the increase in the Eiffage capital reserved for them. Increased focus on personnel safety Personnel involvement is a prime condition for the Group’s safety performance. The AREA and APRR operational divisions encouraged such involvement, thereby maintaining the excellent results acquired over previous years, making the Group one of the safest in its sector for its personnel. The 2009 work accident severity rate is virtually the same as that for 2008. The frequency rate increased slightly to 11.71, but remained one of the best in the sector. These results were achieved thanks to a coherent policy based on: n harmonisation of actions proposed by the safety committees and the health & working conditions committees, n constant improvements to safety systems; spending increased by a further 5% in this sector, representing a 30% increase over three years, n work by prevention teams, which have become more active on the ground. APRR 2009 AnnuAL REPORT 27
28 SUSTAINABLE DEVELOPMENT A REAL PRIORITY Sustainable development is increasingly integrated into the Group’s day to day decisions and practices. In 2009, employee commitment and training, and the cooperation between departments enabled us to obtain ISO 14001 environmental certification for all APRR operational activities. This shows the Group’s determination to conduct its environmental policy over the long term through a management system that provides continual improvement of working practices. 2009 AnnuAL REPORT APRR Concerning the operational network, the widening of the A31 motorway between Beaune and Langres and the A36 between Montbéliard and Belfort provide significant improvements for customers, employees and the environment. Traffic flow and the safety of car and truck drivers were the prime reasons for the widening of these sections to 2 x 3 lanes. The works also provided an opportunity to better integrate the old sections into their environment. For example, on the A36, over 18 kilometres of noise barriers were installed. On the A31, treatment and retention basins for rainwater runoff from the motorway platform were built. Particular attention was paid to fauna conservation, notably through the installation of 120 bat houses in hydraulic structures next to the flight corridors used by these small winged mammals. APRR chose to have these houses built by a work rehabilitation establishment located in Bourgogne, allowing the disabled persons working in this carpentry centre to actively contribute to meeting the challenge of biodiversity. Another initiative providing benefits across all three pillars of sustainable development is the rollout of remote maintenance for toll equipment. Thanks to the new Internet Protocol technology, technicians can now intervene remotely – and even from their homes if they are on standby duty – to diagnose the breakdown, carry out a first level repair operation or install the new version of a programme. This means a smaller number of travel movements, resulting in fewer work accidents, reduced CO emissions and 2 shorter toll lanes closures.
Page 1 and 2: ible Ensuring safety and traffic fl
Page 3 and 4: OUR NETWORK €1,860 OVER million T
Page 5 and 6: SUSTAINABLE DEVELOPMENT COMMITMENTS
Page 7 and 8: 2 2009 AnnuAL REPORT APRR Design an
Page 9 and 10: 4 MESSAGE FROM THE CHIEF EXECUTIVE
Page 11 and 12: 6 2009 IN FACTS AND FIGURES January
Page 13 and 14: 8 MANAGEMENT BODIES BOARD OF DIRECT
Page 15 and 16: 10 STRATEGY AND DEVELOPMENT ENSURIN
Page 17 and 18: 12 STRATEGY AND DEVELOPMENT A devel
Page 19 and 20: 14 Protect… Concevoir et innover.
Page 21 and 22: 16 INVESTMENTS INVESTING FOR THE FU
Page 23 and 24: 18 TRAFFIC AND TOLL PLAZAS EASING T
Page 25 and 26: 20 CUSTOMER SAFETY AND SERVICES WOR
Page 27 and 28: 22 INFORMATION TECHNOLOGIES… IMPR
Page 29 and 30: 24 Exchanging and sharing 2009 Annu
Page 31: 26 HUMAN RESOURCES PREPARING THE FU
Page 35 and 36: 30 SUSTAINABLE DEVELOPMENT TRAINING
Page 37 and 38: 32 INNOVATION INNOVATE TO ADDRESS T
Page 39 and 40: Autoroutes Paris-Rhin-Rhône Joint
Page 41: Inno

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