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Indicatori di qualità per la valutazione dei programmi di screening ...

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INDICATORI PER LA VALUTAZIONE DEI PROGRAMMI DI SCREENING DEI TUMORI COLORETTALI<br />

• preparing <strong>per</strong>io<strong>di</strong>cal presentations and assessments<br />

of the activity and provi<strong>di</strong>ng regu<strong>la</strong>r feedback<br />

to the staff;<br />

• <strong>per</strong>forming cost/effectiveness analysis;<br />

• ensuring that all the staff receive adequate initial<br />

training, followed by <strong>per</strong>io<strong>di</strong>cal refresher courses<br />

and au<strong>di</strong>ts.<br />

A multi<strong>di</strong>sciplinary approach and ongoing<br />

exchange of information between all staff and institutions<br />

involved is essential to achieve these results.<br />

This handbook is meant to provide a working aid<br />

not only to those who are in charge of monitoring<br />

and evaluating colorectal cancer <strong>screening</strong>, but also<br />

to all those involved in any capacity in any phase<br />

of this process.<br />

Three levels of priority have been assigned to the<br />

in<strong>di</strong>cators described in the handbook, both for the<br />

overall calcu<strong>la</strong>tion and for the stratifications given<br />

(e.g., age c<strong>la</strong>ss, gender, etc.). The levels of priority<br />

are meant as a guideline to programmes that have<br />

only recently been activated, so that what are considered<br />

essential in<strong>di</strong>cators may be aimed for first,<br />

followed by useful in<strong>di</strong>cators or in<strong>di</strong>cators that are<br />

more <strong>di</strong>fficult to measure.<br />

Three types of in<strong>di</strong>cators have been considered:<br />

I) Structural, logistic and organisational, and<br />

functional in<strong>di</strong>cators – Essentially the parameters<br />

regar<strong>di</strong>ng the organisation and function requirements<br />

involved in the <strong>screening</strong> process. It is essential<br />

for each programme to be able to measure and<br />

verify them at regu<strong>la</strong>r intervals. These in<strong>di</strong>cators are<br />

an important element in the quality <strong>per</strong>ceived by<br />

the atten<strong>di</strong>ng popu<strong>la</strong>tion.<br />

II) In<strong>di</strong>cators of the clinical <strong>di</strong>agnostic process<br />

(<strong>per</strong>formance in<strong>di</strong>cators) – These parameters allow<br />

analysis of the quality of the single steps of the clinical<br />

and <strong>la</strong>boratory process which is at the basis of<br />

the achievement of the <strong>screening</strong>’s objectives.<br />

III) Early in<strong>di</strong>cators of impact – In general, the<br />

goal of a <strong>screening</strong> programme is to reduce mortal-<br />

10<br />

ity and/or the consequences of <strong>di</strong>sease on the popu<strong>la</strong>tion<br />

undergoing testing. This kind of evaluation<br />

of effectiveness requires time: as for breast cancer,<br />

colorectal cancer <strong>screening</strong> benefits can be observed<br />

no earlier than 8-10 years from the beginning of<br />

the programme. It is therefore essential that timely<br />

measures of evaluation of quality be made with<br />

measurements of early parameters of impact.<br />

Assessment of these parameters and their comparison<br />

with reference standards can provide information<br />

as to whether the programme is working well<br />

and whether the results are consistent with the<br />

expected reduction in mortality and in the incidence<br />

of invasive forms.<br />

For each in<strong>di</strong>cator the following are provided:<br />

• a rigorous definition, so that repeatable results can<br />

be obtained;<br />

• meaning and relevance of the in<strong>di</strong>cator for the<br />

assessment and any possible interpretation problems<br />

that might arise;<br />

• the data and formu<strong>la</strong> needed to build the in<strong>di</strong>cator;<br />

• the reference standards.<br />

Reference standards were formu<strong>la</strong>ted on the basis<br />

of the data in the literature and the results reached<br />

by the first Italian programmes; 12-19 for some in<strong>di</strong>cators,<br />

however, it was not possible to find adequate<br />

reference standards.<br />

In<strong>di</strong>cators concerning aspects that are more closely<br />

re<strong>la</strong>ted to management were not included in this<br />

document, although they, too, are important in the<br />

assessment of <strong>screening</strong> programmes, just as the<br />

organisational evaluation and cost analysis. This<br />

does not mean that they should not be taken into<br />

consideration based on local needs, or when the<br />

proposed in<strong>di</strong>cators show anomalies, as an aid in<br />

fin<strong>di</strong>ng their causes.<br />

Finally, the present document does not exclude<br />

the adoption of “specialised” sets of in<strong>di</strong>cators, for<br />

instance on the quality of <strong>di</strong>agnostic assessment<br />

and treatment, which may consider in detail the<br />

procedures or structural aspects that determine<br />

them.<br />

anno 31 (6) novembre-<strong>di</strong>cembre 2007 supplemento 1

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