AppleCare Protection Plan
AppleCare Protection Plan
AppleCare Protection Plan
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Technical support options<br />
If you experience difficulties with your covered product, refer to the Quick Reference Guide<br />
for troubleshooting tips. If you are not able to resolve the issue, Apple technical support<br />
representatives can help troubleshoot Apple hardware, the Mac OS, and many Apple-branded<br />
consumer applications. Apple technical support contact information and hours of operations are<br />
listed in the Quick Reference Guide.<br />
Hardware repair service<br />
Only the <strong>AppleCare</strong> <strong>Protection</strong> <strong>Plan</strong> ensures that Apple-authorized technicians will perform qualified<br />
repairs using genuine Apple parts. With this plan, parts and labor will be covered for three years from<br />
your Apple computer’s original purchase date. One or more of the following service options may<br />
apply: carry-in service, direct mail-in service, onsite service, and Do-It-Yourself parts (which allow you to<br />
service your own product).<br />
* From the computer’s purchase date.<br />
** See the enclosed <strong>AppleCare</strong> <strong>Protection</strong> <strong>Plan</strong> Terms and Conditions for complete details.<br />
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