A incorporação de habilidades sociais específicas ao ... - UFRJ

Abstract of Dissertation presented to COPPE/UFRJ as a partial fulfillment of the requirements
for the degree of Master of Science (M.Sc.)
FACILITATION SKILLS IN ERGONOMICS ACTION: THE EMBODIED OF
SPECIFIC SOCIAL SKILLS TO THE PROFESSIONAL PRACTITIONER IN
Advisors: Mario Cesar Rodríguez Vidal
Department: Production Engineering
ERGONOMICS
Carmen Lúcia Campos Guizze
March / 2007
The aim of this study is to deal with the importance of the ergonomist’s social skills
(which we will call facilitation skills) for the success of the process of positive transformation
of the work situations in the companies. We estimated that the facilitation skills are essential for
an efficient ergonomist performance during the process of ergonomic action in the companies.
We consider as facilitation skills the different levels of social behaviors to deal with the specific
demands of social interactions in the context of the Ergonomics. It enables an efficient
ergonomist performance throughout his action in the companies. We try to establish which
facilitation skills are more important in each stage of the Ergonomic Work Analysis. With the
objective to improve the formation of new professionals, a Facilitation Skill Training is applied
in some students of an Ergonomics Specialization Course. The training results were considered
satisfactory by the students.
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