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INNEHÅLLSFÖRTECKNING
1 INLEDNING ...................................................................................................................... 1
1.1 BAKGRUND .................................................................................................................... 1
1.2 PROBLEM ....................................................................................................................... 2
1.3 FORSKNINGSFRÅGA........................................................................................................ 2
1.4 SYFTE ............................................................................................................................ 2
1.5 AVGRÄNSNINGAR .......................................................................................................... 3
1.6 MÅLGRUPP..................................................................................................................... 3
1.7 DISPOSITION .................................................................................................................. 3
2 METOD .............................................................................................................................. 4
2.1 TILLVÄGAGÅNGSSÄTT ................................................................................................... 4
2.1.1 Teoretisk datainsamling ......................................................................................... 4
2.1.2 Empirisk studie....................................................................................................... 4
2.2 VETENSKAPSSYN OCH ANGREPPSSÄTT ........................................................................... 5
2.3 UNDERSÖKNINGSMETOD................................................................................................ 6
2.4 FÖRFÖRSTÅELSE ............................................................................................................ 6
2.5 METODDISKUSSION........................................................................................................ 7
2.6 LITTERATURDISKUSSION................................................................................................ 7
2.7 VALIDITET OCH RELIABILITET........................................................................................ 8
3 TEORETISK REFERENSRAM...................................................................................... 9
3.1 TIDIGARE FORSKNING .................................................................................................... 9
3.2 ORGANISATIONEN.......................................................................................................... 9
3.2.1 Strukturen ............................................................................................................. 11
3.2.2 Kulturen................................................................................................................ 12
3.2.3 Processen ............................................................................................................. 13
3.3 PERCEPTION................................................................................................................. 14
3.4 GRUPPER INOM ORGANISATIONEN................................................................................ 16
3.4.1 Identifiering med gruppen.................................................................................... 16
3.4.2 Formella och informella grupper......................................................................... 17
3.5 MINTZBERGS TEORETISKA MODELL ............................................................................. 18
3.5.1 Koordineringsmekanismer ................................................................................... 18
3.5.2 Organisationen i sex delar ................................................................................... 19
3.5.3 Designparametrar ................................................................................................ 20
3.5.4 Situationsfaktorer................................................................................................. 21
3.5.5 Organisationsformer ............................................................................................ 23
4 EMPIRI ............................................................................................................................ 28
4.1 FÖRETAGSPRESENTATION ............................................................................................ 28
4.2 REDOVISNING AV INTERVJUER ..................................................................................... 29
4.2.1 Respondenter från ledningsgruppen .................................................................... 29
4.2.2 Respondent från teknostrukturen.......................................................................... 33
4.2.3 Respondenter från den operativa kärnan............................................................. 35
4.2.4 Respondent från mellanlinjen............................................................................... 38
5 ANALYS........................................................................................................................... 42
5.1 UPPLEVELSER AV ORGANISATIONSSTRUKTUREN.......................................................... 42