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The Prius That Shook.. - VFAQ Prius Site

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Building the sales structure<br />

Meanwhile, the sales division was engaged in a heated<br />

discussion trying to decide which sales channel<br />

should sell the <strong>Prius</strong>. Toyota's auto sales were divided among<br />

five sales channels: Toyota Channel, Toyopet Channel,<br />

Corolla Channel, Auto Channel (Netz Channel starting<br />

August 1998), and Vista Channel.<br />

In 1946, when dealerships that had sold Toyota cars from<br />

the pre-war period reached nationwide, the Toyota Channel<br />

was founded. Since then, as new models were introduced and<br />

the number increased, more dealerships opened. Toyopet<br />

Channel followed in 1956; Publica Channel, the predecessor<br />

to Corolla Channel, in 1961; Auto Channel in 1967; and<br />

Vista Channel in 1980. Toyota's sales structure<br />

encompassing 309 dealerships and 5,000 outlets was<br />

established.<br />

This strong sales structure, which gave birth to the<br />

phrase, "Nissan of technology; Toyota of sales," was vital to<br />

support Toyota's strong sales division. During the era of<br />

rapid growth, quantity was an advantage, and Toyota's<br />

market share grew.<br />

However, in 1996, immediately before the launch of <strong>Prius</strong>,<br />

the traditional structure was suffering from many forms of<br />

fatigue. Toyota's sibling models were competing against each<br />

other and resulted in discount wars. Dealerships were no<br />

longer paying attention to services, such as compulsory<br />

auto inspection, which is another<br />

296

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