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The Prius That Shook.. - VFAQ Prius Site

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channels were to carry exclusive models. <strong>The</strong>y were expected<br />

to hammer out sales promotion plans to emphasize their<br />

individuality and to operate without depending on sales<br />

incentive payments from the manufacturer that came to<br />

subsidize dealers' profit.<br />

<strong>The</strong> discussion to decide the sales channel for <strong>Prius</strong> took<br />

place at the height of the sales division reform efforts. Since<br />

<strong>Prius</strong> was the first hybrid vehicle in the world, the channel<br />

selected to sell <strong>Prius</strong> would receive a lot of attention from the<br />

public. On the other hand, service mechanics at dealerships<br />

would face significant difficulty from having to service<br />

unprecedented high-voltage electric systems.<br />

From the standard point of vehicle size, Corolla Channel<br />

or Auto Channel would be suitable. From its uniqueness,<br />

Vista Channel would be a good choice. However, these<br />

channels seemed to lack sufficient service and sales structure.<br />

Through overall evaluation, Toyota Channel was selected<br />

due to its seniority and superior experience in service and<br />

sales.<br />

If Toyota Channel received such an exclusive privilege,<br />

the other four channels would be unsatisfied. Each of the<br />

four insisted on joint sales by two or more channels. Each<br />

had its point. However, supply of <strong>Prius</strong> would be limited,<br />

since monthly production was estimated to be 1,000<br />

units. Toyota Channel alone had more than 1,000 stores.<br />

After several discussions, all agreed to settle on Toyota<br />

Channel's exclusive sales.<br />

298

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