Port-Wide Sewer System Management Plan(SSMP) - Port of Oakland

for reporting SSOs. For more information related to the Port OERP, refer to Chapter 7 of
this report.
The chain of communication varies depending on the location and severity of the SSO. This
section summarizes the chain of communication, whereas Figure 3.2 presents a flow chart
showing how individuals are notified.
3.4.1 Receipt of Information Regarding SSO
An overflow may be detected by the general public, Port tenants, Port staff through routine
maintenance activities, or by others. Calls from the public are generally received through
the Airport Airside Operations Department (Operations Department) at (510) 563-3361.
Calls from tenants are generally received through the Operations Department for spills in
the aviation collection system, through the Port Wharfinger for spills in the maritime
collection system, and through the Commercial/Real Estate Representative for spills
located in Jack London Square or areas southeast along Embarcadero. Should the Port
Wharfinger or the Commercial/Real Estate Representative be unavailable, all calls
regarding potential SSOs are routed through the Operations Department. The Operations
Department is staffed 24 hours per day, every day of the year (including weekends, nonbusiness
hours, and holidays).
3.4.2 Aviation Notification Procedure
For spills within the aviation sewer collection system, calls from the Operations Department
are forwarded to the Equipment Systems Superintendent, who notifies the
Maintenance/Construction Supervisor as well as the Aviation Facilities Manager. If the spill
occurs due to a sewer lift station failure in the Northfield, the Utilities Supervisor would be
notified. If the spill occurs due to a lift station or ejector failure in the Southfield (terminal),
then the Senior Equipment Systems Engineer would be notified. If the spill is caused by a
problem with a gravity sewer, it is the responsibility of the Maintenance/Construction
Supervisor.
Regardless of severity, the Environmental Compliance Supervisor or dedicated spill
responder should be notified of every SSO that occurs (either by the
Maintenance/Construction Supervisor, Utilities Supervisor, or Senior Equipment Systems
Engineer as appropriate). The Environmental Compliance Supervisor or designated spill
responder is responsible for notifying the applicable regulatory agencies of the spill, as
discussed in Section 3.3.4.
3.4.3 Maritime Notification Procedure
For spills within the maritime sewer collection system, calls from the Wharfinger or
Operations Department are forwarded to Harbor Facilities and can be received from any of
the following individuals: Utilities Supervisor, Utilities Foreman, Maintenance/Construction
Supervisor, Maintenance Foreman. The call is then forwarded on to the appropriate
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