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Coach Holidays - Leisureplex Hotels

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Holiday Insurance<br />

The following is a summary of the holiday insurance policy offered by<br />

Alfa for holidays departing in 2011 and 2012<br />

A Special <strong>Coach</strong> Holiday Travel Insurance Scheme<br />

is available for all passengers travelling on<br />

our holidays which is arranged with ETI –<br />

International Travel Protection (the UK branch<br />

of Europäische Reiseverscherung AG) who<br />

are Licensed by the Bundesanstalt für<br />

Finanzdienstleistungsaufsicht (BAFIN –<br />

www.bafin.de) and approved by the Financial<br />

Services Authority (FSA – www.fsa.gov.uk) to<br />

undertake insurance business in the UK.<br />

Departures in: Duration 2011 2012<br />

British <strong>Holidays</strong> 1-4 days £10 £11<br />

5 days £13 £14<br />

6-8 days £19 £20<br />

Overseas <strong>Holidays</strong> 1-5 days £21 £21<br />

6-14 days £29 £29<br />

Overseas holidays include Jersey and Ireland<br />

(both Northern Ireland and the Irish Republic)<br />

but not the Isle of Man. Should you wish to take<br />

advantage of our Insurance please note that the<br />

premium is additional to the holiday cost and<br />

should be paid at the time you pay the deposit<br />

on your holiday.<br />

You are not obliged to take the insurance we offer, but<br />

should you decide to insure elsewhere you must<br />

supply details of your insurer including an<br />

emergency telephone number on the booking form.<br />

If you book on the internet, you should send an email<br />

quoting your Booking Reference and the name, policy<br />

number and emergency contact number of your<br />

insurer to req@alfatravel.co.uk. If you choose not to<br />

insure, we will ask you to sign a Disclaimer to confirm<br />

that you will be responsible for any costs the<br />

company may incur in helping you resolve any<br />

difficulties you may experience which would normally<br />

have been covered by a holiday insurance policy.<br />

DEMANDS & NEEDS<br />

This insurance policy will suit the Demands and<br />

Needs of an individual or group (where applicable)<br />

who have no excluded pre-existing medical<br />

conditions, are travelling in countries included within<br />

the policy terms and who wish to insure themselves<br />

against unforeseen events detailed in the cover<br />

section below. Subject to the terms, conditions and<br />

maximum specified claim limits.<br />

IMPORTANT<br />

We will not provide you with advice about the<br />

suitability of this product for your individual needs but<br />

will be happy to provide you with factual information<br />

We summarise below the details of the insurance<br />

cover provided which also includes SPECIALTY<br />

ASSISTANCE LTD - 24 hour emergency assistance<br />

service, who can be contacted on 0207 902 7405<br />

(fax: 0207 928 4748).<br />

The following is a brief summary of the cover<br />

available. Full details of Cover, Policy Warranties and<br />

Exclusions will be forwarded with your confirmation<br />

of booking. In any event you may ask for a specimen<br />

copy of the Policy Wording before booking should you<br />

wish to examine this in advance.<br />

Summary of Benefits (per person)<br />

COVER SUM INSURED<br />

UP TO<br />

Cancellation £1,500<br />

Missed Departure<br />

/Travel Delay £600/£60<br />

Personal Accident £15,000<br />

Medical and other Expenses<br />

(including curtailment) £2,000,000<br />

Additional Travelling<br />

Expenses – United Kingdom £1,000<br />

Medical Inconvenience £450<br />

Benefit (£15 per 24 hrs)<br />

Personal Property<br />

/Loss of Passport £1,500/£200<br />

Personal Liability £2,000,000<br />

Delayed Baggage £100<br />

Legal Expenses £10,000<br />

14 Day Refund Insurance Premium<br />

POLICY EXCESSES<br />

You will be responsible for paying the first part of any<br />

claim under the following sections:<br />

2011 <strong>Holidays</strong>: Cancellation, Curtailment, Holiday<br />

Abandonment, Medical and Other Expenses, Personal<br />

Property and Money. An excess of £45 per person<br />

applies to all these sections (reduced to £10 per<br />

person for loss of deposit only).<br />

2012 <strong>Holidays</strong>: Excesses apply as follows:<br />

Cancellation, Curtailment, Holiday Abandonment:<br />

• For holidays costing up to £149 the excess is £45 per<br />

person (reduced to £10 per person for loss of deposit)<br />

• For holidays costing £150 and more the excess is<br />

£55 per person (reduced to £10 per person for loss of<br />

deposit)<br />

Medical and Other Expenses, Additional Travelling<br />

Expenses (UK), Personal Property and Money. An<br />

excess of £50 per person applies to all these sections.<br />

Please note that the excess applies to each and every<br />

incident per Insured Person/Section.<br />

IMPORTANT – HEALTH CONDITIONS<br />

APPLYING TO ALL TRAVEL DESTINATIONS<br />

If you are travelling in England, Scotland, Wales,<br />

Northern Ireland and can answer NO to questions 1<br />

-3 and YES to 4 immediately below, it will not be<br />

necessary for you to complete a Self Declaring<br />

Medical Form. The Standard Policy Terms,<br />

Conditions and Exclusions shall apply.<br />

It is a condition that at the time of taking out this policy<br />

and between that time and your departure you must<br />

comply with each of the following:<br />

1. You are not aware of any reason why the trip should<br />

be cancelled or cut short<br />

2. You are not travelling:<br />

a. against the advice of a medical practitioner<br />

b. for the purpose of obtaining medical treatment, or<br />

c. if you have been given a terminal prognosis<br />

3. You are not receiving or awaiting treatment for an<br />

illness or injury as a hospital day case or in-patient,<br />

as any claim arising from this injury or treatment will<br />

not be covered.<br />

4. If you are on medication at the time of travel your<br />

medical condition is stable and well controlled.<br />

In addition if you are travelling outside England,<br />

Scotland, Wales, Northern Ireland or the Isle of<br />

Man, the following additional conditions will apply:<br />

You must notify the issuer of this policy immediately<br />

of any of the conditions listed below arising<br />

between the date the policy is issued and the<br />

time of departure of the trip. We must be informed<br />

of any fact which is likely to influence us in the<br />

acceptance, assessment or continuance of this<br />

insurance. Failure to do so may invalidate this<br />

insurance, leaving you with no right to make<br />

a claim.<br />

5. If you have received medical treatment as a hospital<br />

day case, in-patient or out-patient during the six<br />

months prior to the booking of the trip, you must<br />

obtain from a medical practitioner at your cost<br />

confirming that you will be fit enough to take the trip.<br />

6. If you are undergoing medical treatment as a hospital<br />

out-patient at the date the final balance of the trip is<br />

due to be paid, you must obtain at your cost a<br />

certificate of fitness confirming your ability to travel<br />

The Policy contains the following General Exclusions:<br />

You are not covered for anything caused directly or<br />

indirectly by you suffering from stress, anxiety or<br />

depression unless it has been investigated and<br />

diagnosed as such by a consultant specialising in the<br />

relevant field, who must confirm in writing at your cost<br />

that you are fit enough to take this trip.<br />

COOLING OFF PERIOD<br />

You should read your policy immediately to ensure it<br />

meets with your requirements. If for any reason it does<br />

not it must be returned to the issuer of the policy within<br />

14 days of the date of issue or prior to travel which ever<br />

is the sooner. Your money will be refunded in full,<br />

provided no claims have been made or incident likely to<br />

give rise to a claim has arisen. If you cancel your policy<br />

after 14 days no refund will be given.<br />

HOW TO CLAIM<br />

In the event of cancellation, written notice must be sent<br />

to Alfa Travel immediately. For both cancellation and all<br />

other claims you must contact Towergate Chapman<br />

Stevens, Claims Department, PO Box 417, West<br />

Byfleet, KT14 7YQ telephone 01932 344300 for a claims<br />

form which must be returned within 28 days of your<br />

cancellation or return from holiday.<br />

Please note our <strong>Coach</strong> Holiday Travel Insurance<br />

Scheme is only available to United Kingdom,<br />

European Union and Isle of Man Residents.<br />

Alfa Travel Limited is an Appointed Representative<br />

of ITC Compliance Limited who are authorised and<br />

regulated by the Financial Services Authority.<br />

PLEASE NOTE: The above is an outline of the cover<br />

provided. A policy document containing full details of<br />

what is and what is not covered will be forwarded along<br />

with your Booking Confirmation. You should read it<br />

carefully and you must inform us within 14 days if the<br />

policy is unacceptable for any reason.<br />

Direct Join Party Nights<br />

In the run up to Christmas, it’s great to get together for a really good night<br />

out. Our Alfa Party Nights operate at our three nearest hotels and give<br />

you the chance to get away for a night and let your hair down!<br />

What Alfa Includes<br />

• Direct return coach travel from one<br />

of the joining points shown below<br />

• Christmas dinner with all the<br />

trimmings<br />

• Welcome drink before dinner<br />

• Dancing and entertainment<br />

• Overnight accommodation for<br />

one night<br />

• Late breakfast brunch<br />

2 days only<br />

£52<br />

per person<br />

Direct Join Party Nights 2012 – 2 Days<br />

in £s per<br />

person<br />

Join at Blackpool, Preston, Chorley, Wigan & St Helens<br />

Resort Hotel Date Days Tour Code Out-Ret Price<br />

Scarborough Cumberland 03 Nov 2012 2 2275AW Sat-Sun £52<br />

Llandudno Hydro 10 Nov 2012 2 2350AW Sat-Sun £52<br />

Scarborough Cumberland 17 Nov 2012 2 2275AW Sat-Sun £52<br />

Scarborough Cumberland 01 Dec 2012 2 2275AW Sat-Sun £52<br />

Scarborough Cumberland 08 Dec 2012 2 2275AW Sat-Sun £52<br />

Llandudno Hydro 08 Dec 2012 2 2350AW Sat-Sun £52<br />

Join at Southport, Liverpool, Birkenhead, Ellesmere Port, Chester & Crewe<br />

Resort Hotel Date Days Tour Code Out-Ret Price<br />

Llandudno Hydro 10 Nov 2012 2 2350FW Sat-Sun £52<br />

Llandudno Hydro 24 Nov 2012 2 2350FW Sat-Sun £52<br />

Join at Burnley, Accrington, Blackburn, Bolton, Atherton, Leigh & Warrington<br />

Resort Hotel Date Days Tour Code Out-Ret Price<br />

Llandudno Hydro 10 Nov 2012 2 2350BW Sat-Sun £52<br />

Llandudno Hydro 24 Nov 2012 2 2350BW Sat-Sun £52<br />

Llandudno Hydro 08 Dec 2012 2 2350BW Sat-Sun £52<br />

Join at Rochdale, Oldham, Ashton-under-Lyne, Stockport, Northwich & Crewe<br />

Resort Hotel Date Days Tour Code Out-Ret Price<br />

Scarborough Cumberland 03 Nov 2012 2 2275EW Sat-Sun £52<br />

Llandudno Hydro 10 Nov 2012 2 2350EW Sat-Sun £52<br />

Scarborough Cumberland 17 Nov 2012 2 2275EW Sat-Sun £52<br />

Llandudno Hydro 24 Nov 2012 2 2350EW Sat-Sun £52<br />

Scarborough Cumberland 08 Dec 2012 2 2275EW Sat-Sun £52<br />

Llandudno Hydro 08 Dec 2012 2 2350EW Sat-Sun £52<br />

Join at Leeds, Bradford, Halifax, Huddersfield, Rochdale, Bury & Bolton<br />

Resort Hotel Date Days Tour Code Out-Ret Price<br />

Scarborough Cumberland 03 Nov 2012 2 2275CW Sat-Sun £52<br />

Llandudno Hydro 24 Nov 2012 2 2350CW Sat-Sun £52<br />

Scarborough Cumberland 01 Dec 2012 2 2275CW Sat-Sun £52<br />

Scarborough Cumberland 08 Dec 2012 2 2275CW Sat-Sun £52<br />

Llandudno Hydro 08 Dec 2012 2 2350CW<br />

Join at Leeds, Bradford, Halifax, Huddersfield & Sheffield<br />

Sat-Sun £52<br />

Resort Hotel Date Days Tour Code Out-Ret Price<br />

Scarborough Cumberland 17 Nov 2012 2 2275DW Sat-Sun £52<br />

Scarborough Cumberland 01 Dec 2012 2 2275DW<br />

Supplements (per person): Single Room: £10 • Sea View: £6<br />

Sat-Sun £52<br />

All departures are also available as a Self Drive Holiday at £44<br />

TO BOOK: 08451 305666 03451 305666 www.alfatravel.co.uk visit your local travel agent<br />

Llandudno<br />

79

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