VTrak E-Class Product Manual - Promise Technology, Inc.

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VTrak E-Class Product Manual Chapter 6: Maintenance, cont. Replacing a RAID Controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . .228 Dual Controller Subsystem . . . . . . . . . . . . . . . . . . . . . . . . . . .228 Single Controller Subsystem . . . . . . . . . . . . . . . . . . . . . . . . . .229 Chapter 7: Technology Background . . . . . . . . . . . . . . . . . . . . . . . .231 Introduction to RAID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .231 RAID 0 – Stripe . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .232 RAID 1 – Mirror . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .233 RAID 1E – Enhanced Mirror . . . . . . . . . . . . . . . . . . . . . . . . . .234 RAID 5 – Block and Parity Stripe . . . . . . . . . . . . . . . . . . . . . .235 RAID 6 – Block and Double Parity Stripe . . . . . . . . . . . . . . . .236 RAID 10 – Mirror + Stripe . . . . . . . . . . . . . . . . . . . . . . . . . . . .237 RAID 50 – Striping of Distributed Parity . . . . . . . . . . . . . . . . .238 RAID 60 – Striping of Double Parity . . . . . . . . . . . . . . . . . . . .240 Choosing a RAID Level . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .242 RAID 0 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .242 RAID 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .242 RAID 1E . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .243 RAID 5 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .243 RAID 6 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .243 RAID 10 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .244 RAID 50 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .244 RAID 60 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .244 Choosing Stripe Size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .245 Choosing Sector Size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .245 2 TB Limitation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .246 Cache Policy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .246 Read Cache Policy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .247 Write Cache Policy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .247 Adaptive Writeback Cache . . . . . . . . . . . . . . . . . . . . . . . . . . .247 Cache Mirroring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .248 Failover and Failback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .248 LUN Affinity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .249 Disk Array Creation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .249 Logical Drive Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .250 Failover and Failback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .250 Capacity Coercion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .250 Initialization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .251 Hot Spare Drive(s) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .251 Partition and Format the Logical Drive . . . . . . . . . . . . . . . . . . . . .252 xii
xiii Contents Chapter 7: Technology Background, cont. RAID Level Migration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .252 Ranges of Disk Array Expansion . . . . . . . . . . . . . . . . . . . . . .254 Media Patrol . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .255 Predictive Data Migration (PDM) . . . . . . . . . . . . . . . . . . . . . . . . . .256 PDM Triggers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .256 Transition . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .257 Example . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .257 Chapter 8: Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .261 VTrak is Beeping . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .262 LEDs Display Amber or Red . . . . . . . . . . . . . . . . . . . . . . . . . . . . .263 Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .263 Drive Status Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .264 Back of Enclosure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .265 CLU Reports a Problem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .269 Viewing Runtime Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . .269 Viewing NVRAM Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . .269 Checking a Reported Component . . . . . . . . . . . . . . . . . . . . . .270 WebPAM PROe Reports a Problem . . . . . . . . . . . . . . . . . . . . . . .271 Event Notification Response . . . . . . . . . . . . . . . . . . . . . . . . . . . . .274 Critical & Offline Disk Arrays . . . . . . . . . . . . . . . . . . . . . . . . . . . . .289 When a Physical Drive Fails . . . . . . . . . . . . . . . . . . . . . . . . . .289 With a Hot Spare Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .289 Without a Hot Spare Drive . . . . . . . . . . . . . . . . . . . . . . . . . . .290 Rebuild Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .290 Incomplete Array . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .292 Physical Drive Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .293 Physical Drive Offline . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .293 Physical Drive Not Usable . . . . . . . . . . . . . . . . . . . . . . . . . . .293 Physical Drive Failed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .293 Enclosure Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .295 Controller Enters Maintenance Mode . . . . . . . . . . . . . . . . . . . . . .298 Connection Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .299 Serial Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .299 Network Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .299 Fibre Channel Connections . . . . . . . . . . . . . . . . . . . . . . . . . .300 Browser Does Not Connect to WebPAM PROe . . . . . . . . . . . . . .301 Unsaved Data in the Controller Cache . . . . . . . . . . . . . . . . . . . . .302
Page 1 and 2: VTRAK E-Class E610f, E610s, E310f,
Page 3 and 4: Contents Chapter 1: Introduction to
Page 5 and 6: v Contents Chapter 4: Management wi
Page 7 and 8: vii Contents Chapter 4: Management
Page 9 and 10: ix Contents Chapter 5: Management w
Page 11: xi Contents Chapter 5: Management w
Page 15 and 16: Chapter 1: Introduction to VTrak Th
Page 17 and 18: Figure 3. VTrak E610f rear view RAI
Page 19 and 20: 5 Chapter 1: Introduction to VTrak
Page 21 and 22: LUN Masking and Mapping: Supports m
Page 23 and 24: 9 Chapter 1: Introduction to VTrak
Page 25 and 26: Chapter 2: VTrak Installation This
Page 27 and 28: 13 Chapter 2: VTrak Installation 4.
Page 29 and 30: 15 Chapter 2: VTrak Installation Th
Page 31 and 32: Installing Disk Drives 17 Chapter 2
Page 33 and 34: Figure 8. Disk drive mounting holes
Page 35 and 36: 21 Chapter 2: VTrak Installation Ma
Page 37 and 38: 23 Chapter 2: VTrak Installation Fi
Page 39 and 40: Figure 15.JBOD expansion with no si
Page 41 and 42: Configuring Direct Attached Storage
Page 43 and 44: 29 Chapter 2: VTrak Installation Fi
Page 45 and 46: Figure 21. JBOD expansion with no s
Page 47 and 48: Connecting the Power 33 Chapter 2:
Page 49 and 50: Chapter 3: VTrak Setup This chapter
Page 51 and 52: Setting up VTrak with the CLI 37 Ch
Page 53 and 54: Setting up VTrak with the CLU 1. At
Page 55 and 56: 41 Chapter 3: Setup Making Manual S
Page 57 and 58: 3. When the log-in screen (Figure 2
Page 59 and 60: Automatic 45 Chapter 3: Setup When
Page 61 and 62: Advanced 47 Note Chapter 3: Setup F
Page 63 and 64:
Using WebPAM PROe over the Internet
Page 65 and 66:
Chapter 4: Management with WebPAM P
Page 67 and 68:
Figure 1. The WebPAM PROe log-in sc
Page 69 and 70:
Perusing the Interface 55 Chapter 4
Page 71 and 72:
Using Tree View 57 Chapter 4: Manag
Page 73 and 74:
Logging out of WebPAM PROe There ar
Page 75 and 76:
Working with Subsystems 61 Chapter
Page 77 and 78:
63 Chapter 4: Management with WebPA
Page 79 and 80:
Viewing NVRAM Events 65 Chapter 4:
Page 81 and 82:
Page 83 and 84:
Scheduling an Activity 69 Chapter 4
Page 85 and 86:
Page 87 and 88:
Page 89 and 90:
9. Click the Submit button. Creatin
Page 91 and 92:
Managing the Network Connection 77
Page 93 and 94:
Managing Fibre Channel Connections
Page 95 and 96:
Port Setting Information 81 Chapter
Page 97 and 98:
Page 99 and 100:
Page 101 and 102:
Managing Storage Services 87 Chapte
Page 103 and 104:
Page 105 and 106:
Page 107 and 108:
Making Telnet Settings 93 Chapter 4
Page 109 and 110:
Changing the Startup Setting 95 Cha
Page 111 and 112:
Deleting Netsend Recipients 97 Chap
Page 113 and 114:
Importing a User Database 99 Chapte
Page 115 and 116:
Restoring Factory Defaults 101 Chap
Page 117 and 118:
Shutting Down the Subsystem 103 Cha
Page 119 and 120:
Managing Controllers 105 Chapter 4:
Page 121 and 122:
Upgradable items You can upgrade th
Page 123 and 124:
109 Chapter 4: Management with WebP
Page 125 and 126:
Figure 11. VTrak E610f and E610s fr
Page 127 and 128:
• Enclosure Warning Temperature T
Page 129 and 130:
Page 131 and 132:
Page 133 and 134:
Clearing Stale and PFA Conditions 1
Page 135 and 136:
Managing Disk Arrays Disk Array Man
Page 137 and 138:
Page 139 and 140:
Page 141 and 142:
• Media Patrol - Enabled or disab
Page 143 and 144:
Deleting a Logical Drive To delete
Page 145 and 146:
Page 147 and 148:
To prepare a disk array for transpo
Page 149 and 150:
Page 151 and 152:
11. Click the Submit button. Initia
Page 153 and 154:
Page 155 and 156:
Managing Spare Drives 141 Chapter 4
Page 157 and 158:
Deleting Spare Drive 143 Chapter 4:
Page 159 and 160:
Page 161 and 162:
Chapter 5: Management with the CLU
Page 163 and 164:
Figure 4. The CLU main menu 149 Cha
Page 165 and 166:
Running Quick Setup 151 Chapter 5:
Page 167 and 168:
153 Chapter 5: Management with the
Page 169 and 170:
Managing the Controllers Controller
Page 171 and 172:
Locating the Controller 157 Chapter
Page 173 and 174:
Locating a Power Supply 159 Chapter
Page 175 and 176:
Page 177 and 178:
Setting an Alias 163 Chapter 5: Man
Page 179 and 180:
Managing Disk Arrays Disk Array Man
Page 181 and 182:
Creating a Disk Array - Express 167
Page 183 and 184:
Page 185 and 186:
Page 187 and 188:
Page 189 and 190:
Page 191 and 192:
Page 193 and 194:
Managing the Network Connection 179
Page 195 and 196:
Managing Fibre Channel Connections
Page 197 and 198:
Page 199 and 200:
Viewing SAS Port Statistics 185 Cha
Page 201 and 202:
Page 203 and 204:
Page 205 and 206:
Page 207 and 208:
Working with LUN Mapping LUN Mappin
Page 209 and 210:
4. The mark is an asterisk (*) to t
Page 211 and 212:
List of User Privileges 197 Chapter
Page 213 and 214:
Working with Software Management So
Page 215 and 216:
Making Telnet Settings 201 Chapter
Page 217 and 218:
Making CIM Settings 203 Chapter 5:
Page 219 and 220:
Page 221 and 222:
Clearing Statistics 207 Chapter 5:
Page 223 and 224:
Shutting Down the Subsystem 209 Cha
Page 225 and 226:
Restarting the Subsystem 211 Chapte
Page 227 and 228:
Chapter 6: Maintenance This chapter
Page 229 and 230:
215 Chapter 6: Maintenance 8. When
Page 231 and 232:
217 Chapter 6: Maintenance 1. From
Page 233 and 234:
Figure 2. Replacing an E310f/s powe
Page 235 and 236:
221 Chapter 6: Maintenance Figure 7
Page 237 and 238:
Page 239 and 240:
Page 241 and 242:
Figure 19. Removing the battery ass
Page 243 and 244:
Single Controller Subsystem Removin
Page 245 and 246:
Chapter 7: Technology Background Th
Page 247 and 248:
RAID 1 - Mirror 233 Chapter 7: Tech
Page 249 and 250:
RAID 5 - Block and Parity Stripe 23
Page 251 and 252:
RAID 10 - Mirror + Stripe 237 Chapt
Page 253 and 254:
239 Chapter 7: Technology Backgroun
Page 255 and 256:
RAID 60 Array No. of Drives No. of
Page 257 and 258:
RAID 1E Recommended Applications fo
Page 259 and 260:
Choosing Stripe Size 245 Chapter 7:
Page 261 and 262:
Read Cache Policy 247 Chapter 7: Te
Page 263 and 264:
Page 265 and 266:
Page 267 and 268:
Page 269 and 270:
Page 271 and 272:
Transition 257 Chapter 7: Technolog
Page 273 and 274:
Automatic Transition 259 Chapter 7:
Page 275 and 276:
Chapter 8: Troubleshooting This cha
Page 277 and 278:
LEDs Display Amber or Red Front Pan
Page 279 and 280:
LEDs Power/ Activity Status Dark No
Page 281 and 282:
Figure 6. Battery and Fan LEDs (lef
Page 283 and 284:
CLU Reports a Problem 269 Chapter 8
Page 285 and 286:
WebPAM PROe Reports a Problem 271 C
Page 287 and 288:
Also see these troubleshooting topi
Page 289 and 290:
275 Chapter 8: Troubleshooting Repo
Page 291 and 292:
Reported Event Corrective Action Di
Page 293 and 294:
Reported Event Corrective Action Ho
Page 295 and 296:
Reported Event Corrective Action On
Page 297 and 298:
Reported Event Corrective Action PS
Page 299 and 300:
Reported Event Corrective Action Re
Page 301 and 302:
Reported Event Corrective Action St
Page 303 and 304:
Critical & Offline Disk Arrays 289
Page 305 and 306:
Figure 13.Drive carrier LEDs 291 Ch
Page 307 and 308:
Physical Drive Problems Physical Dr
Page 309 and 310:
Enclosure Problems 295 Chapter 8: T
Page 311 and 312:
Power Supplies Battery 297 Chapter
Page 313 and 314:
Connection Problems 299 Chapter 8:
Page 315 and 316:
301 Chapter 8: Troubleshooting Brow
Page 317 and 318:
Chapter 9: Support This chapter cov
Page 319 and 320:
How can I be sure everything is wor
Page 321 and 322:
Taiwan E-mail Support e-Support On-
Page 323 and 324:
309 Chapter 9: Support No other doc
Page 325 and 326:
Appendix A: Useful Information The
Page 327 and 328:
Installing a Second Cache Battery 3
Page 329 and 330:
Index Numerics 10GB Truncate 108, 1
Page 331 and 332:
delete disk array 125, 169 initiato
Page 333 and 334:
information, cont. physical drive 1
Page 335 and 336:
offline, cont. physical drive 119,
Page 337 and 338:
eported events, cont. logical drive
Page 339 and 340:
system reported event 287 T Table R
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