VTrak E-Class Product Manual - Promise Technology, Inc.

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VTrak E-Class Product Manual Reported Event Corrective Action Blowers have been removed Blowers are functioning normally Reinstall the cooling unit(s). If the blowers does not turn, replace the blowers. See page 219. Normal. Blowers are NOT installed Reinstall the cooling unit(s). If the blowers does not turn, replace the blowers. See page 219. Blower status is unknown Check for airflow out of the cooling unit. If there is none, check for proper installation. Cache BBU flushing has started VTrak’s cache is being flushed. BBU flushing has ended VTrak’s cache has been flushed. BBU flushing has failed VTrak’s cache could not be flushed. Check your cache flush interval setting. See page 107. Controller The controller parameter(s) changed by user The controller has new crash information Controller temperature is above the threshold/ warning threshold Controller temperature is above the critical threshold Disk Array New disk array has been created Disk array has been deleted Disk array has been added Disk array has been removed The user successfully change controller settings. See page 107. Check the event logs. See page 63. The VTrak controller is overheating. Check for airflow around and through the controller, and verify that all fans are working. Replace fans as needed. The VTrak controller is seriously overheating. Check for airflow around and through the controller, and verify that all fans are working. Replace fans as needed. Result of settings or user action. Normal. Result of settings or user action. Normal. Result of settings or user action. Normal. The physical drives of the disk array were removed from the enclosure. 276
Reported Event Corrective Action Disk array settings have been changed 277 Chapter 8: Troubleshooting The user successfully logical drive settings. See page 127. Drive Interface Controller Drive-interface controller Normal. found Drive-interface controller Restart the VTrak. See page 215. If this message is NOT found appears repeatedly, contact Technical Support. See page 305. Drive-interface Normal. diagnostics has passed Drive-interface Restart the VTrak. See page 215. If this message diagnostics has failed appears repeatedly, contact Technical Support. See page 305. Drive-interface controller Drive-to-controller parity error. If this message has generated a general/ appears repeatedly, contact Technical Support. See data parity error. page 305. Enclosure Enclosure temperature is The VTrak is overheating. Check for airflow around above the threshold/ and through the VTrak, and verify that all fans are warning threshold working. Replace fans as needed. Enclosure temperature is The VTrak is seriously overheating. Check for airflow above the critical around and through the VTrak, and verify that all fans threshold are working. Replace fans as needed. Enclosure temperature is Normal. within the normal range Event Log Event logging is enabled Event logging has been successfully enabled. Event logging is disabled Event logging has been disabled. Event log buffer is cleared The event log was cleared. in RAM Event log buffer is cleared The non-volatile RAM event log was cleared. in NVRAM Event log buffer is cleared The MDD (disk drive) event log was cleared. in MDD
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VTRAK E-Class E610f, E610s, E310f,
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Contents Chapter 1: Introduction to
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v Contents Chapter 4: Management wi
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vii Contents Chapter 4: Management
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ix Contents Chapter 5: Management w
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xi Contents Chapter 5: Management w
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xiii Contents Chapter 7: Technology
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Chapter 1: Introduction to VTrak Th
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Figure 3. VTrak E610f rear view RAI
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5 Chapter 1: Introduction to VTrak
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LUN Masking and Mapping: Supports m
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9 Chapter 1: Introduction to VTrak
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Chapter 2: VTrak Installation This
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13 Chapter 2: VTrak Installation 4.
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15 Chapter 2: VTrak Installation Th
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Installing Disk Drives 17 Chapter 2
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Figure 8. Disk drive mounting holes
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21 Chapter 2: VTrak Installation Ma
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23 Chapter 2: VTrak Installation Fi
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Figure 15.JBOD expansion with no si
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Configuring Direct Attached Storage
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29 Chapter 2: VTrak Installation Fi
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Figure 21. JBOD expansion with no s
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Connecting the Power 33 Chapter 2:
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Chapter 3: VTrak Setup This chapter
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Setting up VTrak with the CLI 37 Ch
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Setting up VTrak with the CLU 1. At
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41 Chapter 3: Setup Making Manual S
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3. When the log-in screen (Figure 2
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Automatic 45 Chapter 3: Setup When
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Advanced 47 Note Chapter 3: Setup F
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Using WebPAM PROe over the Internet
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Chapter 4: Management with WebPAM P
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Figure 1. The WebPAM PROe log-in sc
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Perusing the Interface 55 Chapter 4
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Using Tree View 57 Chapter 4: Manag
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Logging out of WebPAM PROe There ar
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Working with Subsystems 61 Chapter
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63 Chapter 4: Management with WebPA
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Viewing NVRAM Events 65 Chapter 4:
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Scheduling an Activity 69 Chapter 4
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9. Click the Submit button. Creatin
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Managing the Network Connection 77
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Managing Fibre Channel Connections
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Port Setting Information 81 Chapter
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Managing Storage Services 87 Chapte
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Making Telnet Settings 93 Chapter 4
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Changing the Startup Setting 95 Cha
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Deleting Netsend Recipients 97 Chap
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Importing a User Database 99 Chapte
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Restoring Factory Defaults 101 Chap
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Shutting Down the Subsystem 103 Cha
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Managing Controllers 105 Chapter 4:
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Upgradable items You can upgrade th
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109 Chapter 4: Management with WebP
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Figure 11. VTrak E610f and E610s fr
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• Enclosure Warning Temperature T
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Clearing Stale and PFA Conditions 1
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Managing Disk Arrays Disk Array Man
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• Media Patrol - Enabled or disab
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Deleting a Logical Drive To delete
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To prepare a disk array for transpo
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11. Click the Submit button. Initia
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Managing Spare Drives 141 Chapter 4
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Deleting Spare Drive 143 Chapter 4:
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Chapter 5: Management with the CLU
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Figure 4. The CLU main menu 149 Cha
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Running Quick Setup 151 Chapter 5:
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153 Chapter 5: Management with the
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Managing the Controllers Controller
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Locating the Controller 157 Chapter
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Locating a Power Supply 159 Chapter
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Setting an Alias 163 Chapter 5: Man
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Managing Disk Arrays Disk Array Man
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Creating a Disk Array - Express 167
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Managing the Network Connection 179
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Managing Fibre Channel Connections
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Viewing SAS Port Statistics 185 Cha
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Working with LUN Mapping LUN Mappin
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4. The mark is an asterisk (*) to t
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List of User Privileges 197 Chapter
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Working with Software Management So
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Making Telnet Settings 201 Chapter
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Making CIM Settings 203 Chapter 5:
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Clearing Statistics 207 Chapter 5:
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Shutting Down the Subsystem 209 Cha
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Restarting the Subsystem 211 Chapte
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Chapter 6: Maintenance This chapter
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215 Chapter 6: Maintenance 8. When
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217 Chapter 6: Maintenance 1. From
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Figure 2. Replacing an E310f/s powe
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221 Chapter 6: Maintenance Figure 7
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223 Chapter 6: Maintenance Figure 1
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Page 245 and 246: Chapter 7: Technology Background Th
Page 247 and 248: RAID 1 - Mirror 233 Chapter 7: Tech
Page 249 and 250: RAID 5 - Block and Parity Stripe 23
Page 251 and 252: RAID 10 - Mirror + Stripe 237 Chapt
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Page 255 and 256: RAID 60 Array No. of Drives No. of
Page 257 and 258: RAID 1E Recommended Applications fo
Page 259 and 260: Choosing Stripe Size 245 Chapter 7:
Page 261 and 262: Read Cache Policy 247 Chapter 7: Te
Page 271 and 272: Transition 257 Chapter 7: Technolog
Page 273 and 274: Automatic Transition 259 Chapter 7:
Page 275 and 276: Chapter 8: Troubleshooting This cha
Page 277 and 278: LEDs Display Amber or Red Front Pan
Page 279 and 280: LEDs Power/ Activity Status Dark No
Page 281 and 282: Figure 6. Battery and Fan LEDs (lef
Page 283 and 284: CLU Reports a Problem 269 Chapter 8
Page 285 and 286: WebPAM PROe Reports a Problem 271 C
Page 287 and 288: Also see these troubleshooting topi
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Page 297 and 298: Reported Event Corrective Action PS
Page 299 and 300: Reported Event Corrective Action Re
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Page 303 and 304: Critical & Offline Disk Arrays 289
Page 305 and 306: Figure 13.Drive carrier LEDs 291 Ch
Page 307 and 308: Physical Drive Problems Physical Dr
Page 309 and 310: Enclosure Problems 295 Chapter 8: T
Page 311 and 312: Power Supplies Battery 297 Chapter
Page 313 and 314: Connection Problems 299 Chapter 8:
Page 315 and 316: 301 Chapter 8: Troubleshooting Brow
Page 317 and 318: Chapter 9: Support This chapter cov
Page 319 and 320: How can I be sure everything is wor
Page 321 and 322: Taiwan E-mail Support e-Support On-
Page 323 and 324: 309 Chapter 9: Support No other doc
Page 325 and 326: Appendix A: Useful Information The
Page 327 and 328: Installing a Second Cache Battery 3
Page 329 and 330: Index Numerics 10GB Truncate 108, 1
Page 331 and 332: delete disk array 125, 169 initiato
Page 333 and 334: information, cont. physical drive 1
Page 335 and 336: offline, cont. physical drive 119,
Page 337 and 338: eported events, cont. logical drive
Page 339 and 340: system reported event 287 T Table R
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