VTrak E-Class Product Manual - Promise Technology, Inc.

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VTrak E-Class Product Manual 260
Chapter 8: Troubleshooting This chapter covers the following topics: • VTrak is Beeping (page 262) • LEDs Display Amber or Red (page 263) • CLU Reports a Problem (page 269) • WebPAM PROe Reports a Problem (page 271) • LEDs Display Amber or Red (page 263) • Event Notification Response (page 274) • Critical & Offline Disk Arrays (page 289) • Incomplete Array (page 292) • Physical Drive Problems (page 293) • Enclosure Problems (page 295) • Controller Enters Maintenance Mode (page 298) • Connection Problems (page 299) • Browser Does Not Connect to WebPAM PROe (page 301) • Unsaved Data in the Controller Cache (page 302) 261
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VTRAK E-Class E610f, E610s, E310f,
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Contents Chapter 1: Introduction to
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v Contents Chapter 4: Management wi
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vii Contents Chapter 4: Management
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ix Contents Chapter 5: Management w
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xi Contents Chapter 5: Management w
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xiii Contents Chapter 7: Technology
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Chapter 1: Introduction to VTrak Th
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Figure 3. VTrak E610f rear view RAI
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5 Chapter 1: Introduction to VTrak
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LUN Masking and Mapping: Supports m
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9 Chapter 1: Introduction to VTrak
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Chapter 2: VTrak Installation This
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13 Chapter 2: VTrak Installation 4.
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15 Chapter 2: VTrak Installation Th
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Installing Disk Drives 17 Chapter 2
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Figure 8. Disk drive mounting holes
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21 Chapter 2: VTrak Installation Ma
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23 Chapter 2: VTrak Installation Fi
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Figure 15.JBOD expansion with no si
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Configuring Direct Attached Storage
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29 Chapter 2: VTrak Installation Fi
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Figure 21. JBOD expansion with no s
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Connecting the Power 33 Chapter 2:
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Chapter 3: VTrak Setup This chapter
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Setting up VTrak with the CLI 37 Ch
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Setting up VTrak with the CLU 1. At
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41 Chapter 3: Setup Making Manual S
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3. When the log-in screen (Figure 2
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Automatic 45 Chapter 3: Setup When
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Advanced 47 Note Chapter 3: Setup F
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Using WebPAM PROe over the Internet
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Chapter 4: Management with WebPAM P
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Figure 1. The WebPAM PROe log-in sc
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Perusing the Interface 55 Chapter 4
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Using Tree View 57 Chapter 4: Manag
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Logging out of WebPAM PROe There ar
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Working with Subsystems 61 Chapter
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63 Chapter 4: Management with WebPA
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Viewing NVRAM Events 65 Chapter 4:
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Scheduling an Activity 69 Chapter 4
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9. Click the Submit button. Creatin
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Managing the Network Connection 77
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Managing Fibre Channel Connections
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Port Setting Information 81 Chapter
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Managing Storage Services 87 Chapte
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Making Telnet Settings 93 Chapter 4
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Changing the Startup Setting 95 Cha
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Deleting Netsend Recipients 97 Chap
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Importing a User Database 99 Chapte
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Restoring Factory Defaults 101 Chap
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Shutting Down the Subsystem 103 Cha
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Managing Controllers 105 Chapter 4:
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Upgradable items You can upgrade th
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109 Chapter 4: Management with WebP
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Figure 11. VTrak E610f and E610s fr
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• Enclosure Warning Temperature T
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Clearing Stale and PFA Conditions 1
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Managing Disk Arrays Disk Array Man
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• Media Patrol - Enabled or disab
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Deleting a Logical Drive To delete
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To prepare a disk array for transpo
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11. Click the Submit button. Initia
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Managing Spare Drives 141 Chapter 4
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Deleting Spare Drive 143 Chapter 4:
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Chapter 5: Management with the CLU
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Figure 4. The CLU main menu 149 Cha
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Running Quick Setup 151 Chapter 5:
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153 Chapter 5: Management with the
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Managing the Controllers Controller
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Locating the Controller 157 Chapter
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Locating a Power Supply 159 Chapter
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Setting an Alias 163 Chapter 5: Man
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Managing Disk Arrays Disk Array Man
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Creating a Disk Array - Express 167
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Managing the Network Connection 179
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Managing Fibre Channel Connections
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Viewing SAS Port Statistics 185 Cha
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Working with LUN Mapping LUN Mappin
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4. The mark is an asterisk (*) to t
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List of User Privileges 197 Chapter
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Working with Software Management So
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Making Telnet Settings 201 Chapter
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Making CIM Settings 203 Chapter 5:
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Clearing Statistics 207 Chapter 5:
Page 223 and 224: Shutting Down the Subsystem 209 Cha
Page 225 and 226: Restarting the Subsystem 211 Chapte
Page 227 and 228: Chapter 6: Maintenance This chapter
Page 229 and 230: 215 Chapter 6: Maintenance 8. When
Page 231 and 232: 217 Chapter 6: Maintenance 1. From
Page 233 and 234: Figure 2. Replacing an E310f/s powe
Page 235 and 236: 221 Chapter 6: Maintenance Figure 7
Page 241 and 242: Figure 19. Removing the battery ass
Page 243 and 244: Single Controller Subsystem Removin
Page 245 and 246: Chapter 7: Technology Background Th
Page 247 and 248: RAID 1 - Mirror 233 Chapter 7: Tech
Page 249 and 250: RAID 5 - Block and Parity Stripe 23
Page 251 and 252: RAID 10 - Mirror + Stripe 237 Chapt
Page 253 and 254: 239 Chapter 7: Technology Backgroun
Page 255 and 256: RAID 60 Array No. of Drives No. of
Page 257 and 258: RAID 1E Recommended Applications fo
Page 259 and 260: Choosing Stripe Size 245 Chapter 7:
Page 261 and 262: Read Cache Policy 247 Chapter 7: Te
Page 271 and 272: Transition 257 Chapter 7: Technolog
Page 273: Automatic Transition 259 Chapter 7:
Page 277 and 278: LEDs Display Amber or Red Front Pan
Page 279 and 280: LEDs Power/ Activity Status Dark No
Page 281 and 282: Figure 6. Battery and Fan LEDs (lef
Page 283 and 284: CLU Reports a Problem 269 Chapter 8
Page 285 and 286: WebPAM PROe Reports a Problem 271 C
Page 287 and 288: Also see these troubleshooting topi
Page 289 and 290: 275 Chapter 8: Troubleshooting Repo
Page 291 and 292: Reported Event Corrective Action Di
Page 293 and 294: Reported Event Corrective Action Ho
Page 295 and 296: Reported Event Corrective Action On
Page 297 and 298: Reported Event Corrective Action PS
Page 299 and 300: Reported Event Corrective Action Re
Page 301 and 302: Reported Event Corrective Action St
Page 303 and 304: Critical & Offline Disk Arrays 289
Page 305 and 306: Figure 13.Drive carrier LEDs 291 Ch
Page 307 and 308: Physical Drive Problems Physical Dr
Page 309 and 310: Enclosure Problems 295 Chapter 8: T
Page 311 and 312: Power Supplies Battery 297 Chapter
Page 313 and 314: Connection Problems 299 Chapter 8:
Page 315 and 316: 301 Chapter 8: Troubleshooting Brow
Page 317 and 318: Chapter 9: Support This chapter cov
Page 319 and 320: How can I be sure everything is wor
Page 321 and 322: Taiwan E-mail Support e-Support On-
Page 323 and 324: 309 Chapter 9: Support No other doc
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Appendix A: Useful Information The
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Installing a Second Cache Battery 3
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Index Numerics 10GB Truncate 108, 1
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delete disk array 125, 169 initiato
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information, cont. physical drive 1
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offline, cont. physical drive 119,
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eported events, cont. logical drive
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system reported event 287 T Table R
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