VTrak E-Class Product Manual - Promise Technology, Inc.

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VTrak E-Class Product Manual VTrak Overview VTrak provides data storage solutions for applications where high performance and data protection are required. The failure of any single drive will not affect data integrity or accessibility of the data in a RAID protected logical drive. Figure 1. VTrak E610f/s front view Figure 2. VTrak E310f/s front view A defective drive may be replaced without interruption of data availability to the host computer. If so configured, a hot spare drive will automatically replace a failed drive, securing the fault-tolerant integrity of the logical drive. The selfcontained hardware-based RAID logical drive provides maximum performance in a compact external chassis. 2 Warning A Warning notifies you of probable equipment damage or loss of data, or the possibility of physical injury, and how to avoid them. Drive Carrier LEDs Drive Carriers Power and Status LEDs Drive Carrier LEDs Drive Carriers Power and Status LEDs
Figure 3. VTrak E610f rear view RAID Controller 1 FC 1 4 FC 2 4 2 2 1 1 Gb/s Gb/s Figure 4. VTrak E610s rear view Mgmt 115200 8 N 1 UPS 3 Chapter 1: Introduction to VTrak RAID Controller 2 FC 1 4 FC 2 4 2 2 1 1 Gb/s Gb/s Power Supply 1 Cooling Unit 1 Cooling Unit 2 Power Supply 2 with Battery with Battery RAID Controller 1 Mgmt 115200 8 N 1 UPS Mgmt RAID Controller 2 Power Supply 1 Cooling Unit 1 Cooling Unit 2 Power Supply 2 with Battery with Battery Mgmt 115200 8 N 1 115200 8 N 1 UPS UPS
Page 1 and 2: VTRAK E-Class E610f, E610s, E310f,
Page 3 and 4: Contents Chapter 1: Introduction to
Page 5 and 6: v Contents Chapter 4: Management wi
Page 7 and 8: vii Contents Chapter 4: Management
Page 9 and 10: ix Contents Chapter 5: Management w
Page 11 and 12: xi Contents Chapter 5: Management w
Page 13 and 14: xiii Contents Chapter 7: Technology
Page 15: Chapter 1: Introduction to VTrak Th
Page 19 and 20: 5 Chapter 1: Introduction to VTrak
Page 21 and 22: LUN Masking and Mapping: Supports m
Page 23 and 24: 9 Chapter 1: Introduction to VTrak
Page 25 and 26: Chapter 2: VTrak Installation This
Page 27 and 28: 13 Chapter 2: VTrak Installation 4.
Page 29 and 30: 15 Chapter 2: VTrak Installation Th
Page 31 and 32: Installing Disk Drives 17 Chapter 2
Page 33 and 34: Figure 8. Disk drive mounting holes
Page 35 and 36: 21 Chapter 2: VTrak Installation Ma
Page 37 and 38: 23 Chapter 2: VTrak Installation Fi
Page 39 and 40: Figure 15.JBOD expansion with no si
Page 41 and 42: Configuring Direct Attached Storage
Page 43 and 44: 29 Chapter 2: VTrak Installation Fi
Page 45 and 46: Figure 21. JBOD expansion with no s
Page 47 and 48: Connecting the Power 33 Chapter 2:
Page 49 and 50: Chapter 3: VTrak Setup This chapter
Page 51 and 52: Setting up VTrak with the CLI 37 Ch
Page 53 and 54: Setting up VTrak with the CLU 1. At
Page 55 and 56: 41 Chapter 3: Setup Making Manual S
Page 57 and 58: 3. When the log-in screen (Figure 2
Page 59 and 60: Automatic 45 Chapter 3: Setup When
Page 61 and 62: Advanced 47 Note Chapter 3: Setup F
Page 63 and 64: Using WebPAM PROe over the Internet
Page 65 and 66: Chapter 4: Management with WebPAM P
Page 67 and 68:
Figure 1. The WebPAM PROe log-in sc
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Perusing the Interface 55 Chapter 4
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Using Tree View 57 Chapter 4: Manag
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Logging out of WebPAM PROe There ar
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Working with Subsystems 61 Chapter
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63 Chapter 4: Management with WebPA
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Viewing NVRAM Events 65 Chapter 4:
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Scheduling an Activity 69 Chapter 4
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9. Click the Submit button. Creatin
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Managing the Network Connection 77
Page 93 and 94:
Managing Fibre Channel Connections
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Port Setting Information 81 Chapter
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Page 99 and 100:
Page 101 and 102:
Managing Storage Services 87 Chapte
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Page 105 and 106:
Page 107 and 108:
Making Telnet Settings 93 Chapter 4
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Changing the Startup Setting 95 Cha
Page 111 and 112:
Deleting Netsend Recipients 97 Chap
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Importing a User Database 99 Chapte
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Restoring Factory Defaults 101 Chap
Page 117 and 118:
Shutting Down the Subsystem 103 Cha
Page 119 and 120:
Managing Controllers 105 Chapter 4:
Page 121 and 122:
Upgradable items You can upgrade th
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109 Chapter 4: Management with WebP
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Figure 11. VTrak E610f and E610s fr
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• Enclosure Warning Temperature T
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Clearing Stale and PFA Conditions 1
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Managing Disk Arrays Disk Array Man
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Page 139 and 140:
Page 141 and 142:
• Media Patrol - Enabled or disab
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Deleting a Logical Drive To delete
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To prepare a disk array for transpo
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11. Click the Submit button. Initia
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Page 155 and 156:
Managing Spare Drives 141 Chapter 4
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Deleting Spare Drive 143 Chapter 4:
Page 159 and 160:
Page 161 and 162:
Chapter 5: Management with the CLU
Page 163 and 164:
Figure 4. The CLU main menu 149 Cha
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Running Quick Setup 151 Chapter 5:
Page 167 and 168:
153 Chapter 5: Management with the
Page 169 and 170:
Managing the Controllers Controller
Page 171 and 172:
Locating the Controller 157 Chapter
Page 173 and 174:
Locating a Power Supply 159 Chapter
Page 175 and 176:
Page 177 and 178:
Setting an Alias 163 Chapter 5: Man
Page 179 and 180:
Managing Disk Arrays Disk Array Man
Page 181 and 182:
Creating a Disk Array - Express 167
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Page 185 and 186:
Page 187 and 188:
Page 189 and 190:
Page 191 and 192:
Page 193 and 194:
Managing the Network Connection 179
Page 195 and 196:
Managing Fibre Channel Connections
Page 197 and 198:
Page 199 and 200:
Viewing SAS Port Statistics 185 Cha
Page 201 and 202:
Page 203 and 204:
Page 205 and 206:
Page 207 and 208:
Working with LUN Mapping LUN Mappin
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4. The mark is an asterisk (*) to t
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List of User Privileges 197 Chapter
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Working with Software Management So
Page 215 and 216:
Making Telnet Settings 201 Chapter
Page 217 and 218:
Making CIM Settings 203 Chapter 5:
Page 219 and 220:
Page 221 and 222:
Clearing Statistics 207 Chapter 5:
Page 223 and 224:
Shutting Down the Subsystem 209 Cha
Page 225 and 226:
Restarting the Subsystem 211 Chapte
Page 227 and 228:
Chapter 6: Maintenance This chapter
Page 229 and 230:
215 Chapter 6: Maintenance 8. When
Page 231 and 232:
217 Chapter 6: Maintenance 1. From
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Figure 2. Replacing an E310f/s powe
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221 Chapter 6: Maintenance Figure 7
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Page 239 and 240:
Page 241 and 242:
Figure 19. Removing the battery ass
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Single Controller Subsystem Removin
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Chapter 7: Technology Background Th
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RAID 1 - Mirror 233 Chapter 7: Tech
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RAID 5 - Block and Parity Stripe 23
Page 251 and 252:
RAID 10 - Mirror + Stripe 237 Chapt
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239 Chapter 7: Technology Backgroun
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RAID 60 Array No. of Drives No. of
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RAID 1E Recommended Applications fo
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Choosing Stripe Size 245 Chapter 7:
Page 261 and 262:
Read Cache Policy 247 Chapter 7: Te
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Transition 257 Chapter 7: Technolog
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Automatic Transition 259 Chapter 7:
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Chapter 8: Troubleshooting This cha
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LEDs Display Amber or Red Front Pan
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LEDs Power/ Activity Status Dark No
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Figure 6. Battery and Fan LEDs (lef
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CLU Reports a Problem 269 Chapter 8
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WebPAM PROe Reports a Problem 271 C
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Also see these troubleshooting topi
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275 Chapter 8: Troubleshooting Repo
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Reported Event Corrective Action Di
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Reported Event Corrective Action Ho
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Reported Event Corrective Action On
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Reported Event Corrective Action PS
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Reported Event Corrective Action Re
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Reported Event Corrective Action St
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Critical & Offline Disk Arrays 289
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Figure 13.Drive carrier LEDs 291 Ch
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Physical Drive Problems Physical Dr
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Enclosure Problems 295 Chapter 8: T
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Power Supplies Battery 297 Chapter
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Connection Problems 299 Chapter 8:
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301 Chapter 8: Troubleshooting Brow
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Chapter 9: Support This chapter cov
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How can I be sure everything is wor
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Taiwan E-mail Support e-Support On-
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309 Chapter 9: Support No other doc
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Appendix A: Useful Information The
Page 327 and 328:
Installing a Second Cache Battery 3
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Index Numerics 10GB Truncate 108, 1
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delete disk array 125, 169 initiato
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information, cont. physical drive 1
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offline, cont. physical drive 119,
Page 337 and 338:
eported events, cont. logical drive
Page 339 and 340:
system reported event 287 T Table R
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