VTrak E-Class Product Manual - Promise Technology, Inc.

More documents

Recommendations

Info

VTrak E-Class Product Manual Reported Event Corrective Action Transition was switched to rebuild Watermark Migration has detected/ cleared stale NV Watermark Array was incomplete due to missing NV Watermark Transition changed to rebuild because the logical drive went critical. Watermarks are progress markers left as the result of interrupted RAID migrations. If the watermark was cleared, migration should finish. RAID migration was interrupted by a shutdown. If array is online, try migration again. See page 129. If array is offline, delete and recreate array. See page 125 and page 123. 288
Critical & Offline Disk Arrays 289 Chapter 8: Troubleshooting A fault-tolerant disk array—RAID 1, 1E, 5, 10, and 50—goes critical when a disk drive is removed or fails. A RAID 6 or 60 disk array—goes degraded when a disk drive is removed or fails and critical when two disk drives are removed of fail. Due to the fault tolerance of the disk array, the data is still available and online. However, once the disk array goes critical, the disk array has lost its fault tolerance, and performance may be adversely affected. If the fault was caused by a failed drive that was removed, the drive must be replaced by another drive, either identical or larger, in order for the RAID system to rebuild and restore optimal configuration. If your fault-tolerant disk array—RAID 1, 1E, 5, 6, 10, 50, and 60— goes offline, contact Promise Technical Support. See “Contacting Technical Support” on page 305. A non-fault tolerant disk array—RAID 0—goes offline when a disk drive is removed or fails. Since the disk array is not fault tolerant, the data stored in the disk array is no longer accessible. If one disk drive fails, all of the data on the disk array is lost. You must replace the failed drive. Then, if the disk array had more than one disk drive, delete the disk array and re-create it. Restore the data from a backup source. When a Physical Drive Fails VTrak provides both audible and visual indicators to alert you of a disk drive failure. The following will occur when a disk drive fails or goes offline: • The Logical Drive LED changes from green to amber. See page 263. • The Disk Carrier Status LED changes from green to red. See page 264. • The audible alarm repeatedly sounds two short beeps. See page 262. • WebPAM PROe reports the condition. See page 271. Also see “Physical Drive Problems” on page 293. With a Hot Spare Drive Warning Take no further corrective action until you have consulted with Promise Technical Support. When a physical drive in a disk array fails and a spare drive of adequate capacity is available, the disk array will begin to rebuild automatically using the spare drive.
Page 1 and 2:
VTRAK E-Class E610f, E610s, E310f,
Page 3 and 4:
Contents Chapter 1: Introduction to
Page 5 and 6:
v Contents Chapter 4: Management wi
Page 7 and 8:
vii Contents Chapter 4: Management
Page 9 and 10:
ix Contents Chapter 5: Management w
Page 11 and 12:
xi Contents Chapter 5: Management w
Page 13 and 14:
xiii Contents Chapter 7: Technology
Page 15 and 16:
Chapter 1: Introduction to VTrak Th
Page 17 and 18:
Figure 3. VTrak E610f rear view RAI
Page 19 and 20:
5 Chapter 1: Introduction to VTrak
Page 21 and 22:
LUN Masking and Mapping: Supports m
Page 23 and 24:
9 Chapter 1: Introduction to VTrak
Page 25 and 26:
Chapter 2: VTrak Installation This
Page 27 and 28:
13 Chapter 2: VTrak Installation 4.
Page 29 and 30:
15 Chapter 2: VTrak Installation Th
Page 31 and 32:
Installing Disk Drives 17 Chapter 2
Page 33 and 34:
Figure 8. Disk drive mounting holes
Page 35 and 36:
21 Chapter 2: VTrak Installation Ma
Page 37 and 38:
23 Chapter 2: VTrak Installation Fi
Page 39 and 40:
Figure 15.JBOD expansion with no si
Page 41 and 42:
Configuring Direct Attached Storage
Page 43 and 44:
29 Chapter 2: VTrak Installation Fi
Page 45 and 46:
Figure 21. JBOD expansion with no s
Page 47 and 48:
Connecting the Power 33 Chapter 2:
Page 49 and 50:
Chapter 3: VTrak Setup This chapter
Page 51 and 52:
Setting up VTrak with the CLI 37 Ch
Page 53 and 54:
Setting up VTrak with the CLU 1. At
Page 55 and 56:
41 Chapter 3: Setup Making Manual S
Page 57 and 58:
3. When the log-in screen (Figure 2
Page 59 and 60:
Automatic 45 Chapter 3: Setup When
Page 61 and 62:
Advanced 47 Note Chapter 3: Setup F
Page 63 and 64:
Using WebPAM PROe over the Internet
Page 65 and 66:
Chapter 4: Management with WebPAM P
Page 67 and 68:
Figure 1. The WebPAM PROe log-in sc
Page 69 and 70:
Perusing the Interface 55 Chapter 4
Page 71 and 72:
Using Tree View 57 Chapter 4: Manag
Page 73 and 74:
Logging out of WebPAM PROe There ar
Page 75 and 76:
Working with Subsystems 61 Chapter
Page 77 and 78:
63 Chapter 4: Management with WebPA
Page 79 and 80:
Viewing NVRAM Events 65 Chapter 4:
Page 81 and 82:
Page 83 and 84:
Scheduling an Activity 69 Chapter 4
Page 85 and 86:
Page 87 and 88:
Page 89 and 90:
9. Click the Submit button. Creatin
Page 91 and 92:
Managing the Network Connection 77
Page 93 and 94:
Managing Fibre Channel Connections
Page 95 and 96:
Port Setting Information 81 Chapter
Page 97 and 98:
Page 99 and 100:
Page 101 and 102:
Managing Storage Services 87 Chapte
Page 103 and 104:
Page 105 and 106:
Page 107 and 108:
Making Telnet Settings 93 Chapter 4
Page 109 and 110:
Changing the Startup Setting 95 Cha
Page 111 and 112:
Deleting Netsend Recipients 97 Chap
Page 113 and 114:
Importing a User Database 99 Chapte
Page 115 and 116:
Restoring Factory Defaults 101 Chap
Page 117 and 118:
Shutting Down the Subsystem 103 Cha
Page 119 and 120:
Managing Controllers 105 Chapter 4:
Page 121 and 122:
Upgradable items You can upgrade th
Page 123 and 124:
109 Chapter 4: Management with WebP
Page 125 and 126:
Figure 11. VTrak E610f and E610s fr
Page 127 and 128:
• Enclosure Warning Temperature T
Page 129 and 130:
Page 131 and 132:
Page 133 and 134:
Clearing Stale and PFA Conditions 1
Page 135 and 136:
Managing Disk Arrays Disk Array Man
Page 137 and 138:
Page 139 and 140:
Page 141 and 142:
• Media Patrol - Enabled or disab
Page 143 and 144:
Deleting a Logical Drive To delete
Page 145 and 146:
Page 147 and 148:
To prepare a disk array for transpo
Page 149 and 150:
Page 151 and 152:
11. Click the Submit button. Initia
Page 153 and 154:
Page 155 and 156:
Managing Spare Drives 141 Chapter 4
Page 157 and 158:
Deleting Spare Drive 143 Chapter 4:
Page 159 and 160:
Page 161 and 162:
Chapter 5: Management with the CLU
Page 163 and 164:
Figure 4. The CLU main menu 149 Cha
Page 165 and 166:
Running Quick Setup 151 Chapter 5:
Page 167 and 168:
153 Chapter 5: Management with the
Page 169 and 170:
Managing the Controllers Controller
Page 171 and 172:
Locating the Controller 157 Chapter
Page 173 and 174:
Locating a Power Supply 159 Chapter
Page 175 and 176:
Page 177 and 178:
Setting an Alias 163 Chapter 5: Man
Page 179 and 180:
Managing Disk Arrays Disk Array Man
Page 181 and 182:
Creating a Disk Array - Express 167
Page 183 and 184:
Page 185 and 186:
Page 187 and 188:
Page 189 and 190:
Page 191 and 192:
Page 193 and 194:
Managing the Network Connection 179
Page 195 and 196:
Managing Fibre Channel Connections
Page 197 and 198:
Page 199 and 200:
Viewing SAS Port Statistics 185 Cha
Page 201 and 202:
Page 203 and 204:
Page 205 and 206:
Page 207 and 208:
Working with LUN Mapping LUN Mappin
Page 209 and 210:
4. The mark is an asterisk (*) to t
Page 211 and 212:
List of User Privileges 197 Chapter
Page 213 and 214:
Working with Software Management So
Page 215 and 216:
Making Telnet Settings 201 Chapter
Page 217 and 218:
Making CIM Settings 203 Chapter 5:
Page 219 and 220:
Page 221 and 222:
Clearing Statistics 207 Chapter 5:
Page 223 and 224:
Shutting Down the Subsystem 209 Cha
Page 225 and 226:
Restarting the Subsystem 211 Chapte
Page 227 and 228:
Chapter 6: Maintenance This chapter
Page 229 and 230:
215 Chapter 6: Maintenance 8. When
Page 231 and 232:
217 Chapter 6: Maintenance 1. From
Page 233 and 234:
Figure 2. Replacing an E310f/s powe
Page 235 and 236:
221 Chapter 6: Maintenance Figure 7
Page 237 and 238:
Page 239 and 240:
Page 241 and 242:
Figure 19. Removing the battery ass
Page 243 and 244:
Single Controller Subsystem Removin
Page 245 and 246:
Chapter 7: Technology Background Th
Page 247 and 248:
RAID 1 - Mirror 233 Chapter 7: Tech
Page 249 and 250:
RAID 5 - Block and Parity Stripe 23
Page 251 and 252: RAID 10 - Mirror + Stripe 237 Chapt
Page 253 and 254: 239 Chapter 7: Technology Backgroun
Page 255 and 256: RAID 60 Array No. of Drives No. of
Page 257 and 258: RAID 1E Recommended Applications fo
Page 259 and 260: Choosing Stripe Size 245 Chapter 7:
Page 261 and 262: Read Cache Policy 247 Chapter 7: Te
Page 271 and 272: Transition 257 Chapter 7: Technolog
Page 273 and 274: Automatic Transition 259 Chapter 7:
Page 275 and 276: Chapter 8: Troubleshooting This cha
Page 277 and 278: LEDs Display Amber or Red Front Pan
Page 279 and 280: LEDs Power/ Activity Status Dark No
Page 281 and 282: Figure 6. Battery and Fan LEDs (lef
Page 283 and 284: CLU Reports a Problem 269 Chapter 8
Page 285 and 286: WebPAM PROe Reports a Problem 271 C
Page 287 and 288: Also see these troubleshooting topi
Page 289 and 290: 275 Chapter 8: Troubleshooting Repo
Page 291 and 292: Reported Event Corrective Action Di
Page 293 and 294: Reported Event Corrective Action Ho
Page 295 and 296: Reported Event Corrective Action On
Page 297 and 298: Reported Event Corrective Action PS
Page 299 and 300: Reported Event Corrective Action Re
Page 301: Reported Event Corrective Action St
Page 305 and 306: Figure 13.Drive carrier LEDs 291 Ch
Page 307 and 308: Physical Drive Problems Physical Dr
Page 309 and 310: Enclosure Problems 295 Chapter 8: T
Page 311 and 312: Power Supplies Battery 297 Chapter
Page 313 and 314: Connection Problems 299 Chapter 8:
Page 315 and 316: 301 Chapter 8: Troubleshooting Brow
Page 317 and 318: Chapter 9: Support This chapter cov
Page 319 and 320: How can I be sure everything is wor
Page 321 and 322: Taiwan E-mail Support e-Support On-
Page 323 and 324: 309 Chapter 9: Support No other doc
Page 325 and 326: Appendix A: Useful Information The
Page 327 and 328: Installing a Second Cache Battery 3
Page 329 and 330: Index Numerics 10GB Truncate 108, 1
Page 331 and 332: delete disk array 125, 169 initiato
Page 333 and 334: information, cont. physical drive 1
Page 335 and 336: offline, cont. physical drive 119,
Page 337 and 338: eported events, cont. logical drive
Page 339 and 340: system reported event 287 T Table R
show all

VTrak E-Class Product Manual - Promise Technology, Inc.

Create successful ePaper yourself

Delete template?

Save as template?