VTrak E-Class Product Manual - Promise Technology, Inc.

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VTrak E-Class Product Manual Reported Event Corrective Action Fibre Channel Fibre Channel controller The initiator sent a reset command. If this message has detected bus reset appears repeatedly, contact Technical Support. See page 305. Fibre Channel controller Result of user action. Normal. has received a LUN reset command. Fibre Channel controller has encountered a fatal error Restart the VTrak. See page 215. If this message appears repeatedly, contact Technical Support. See page 305. Fibre Channel link is up FC link connected and ready. Normal. Fibre Channel link is FC link disconnected or otherwise not working. down Fibre Channel controller Result of user action. Normal. settings have changed Host Interface Controller Host-interface controller The initiator sent a reset command. If this message has detected bus reset appears repeatedly, contact Technical Support. See page 305. Host-interface controller Restart the VTrak. See page 215. has encountered an unrecoverable error Host-interface controller has received an aborttask/ abort task set/clear task set command. Host-interface controller has received an clear ACA command. Host-interface controller has received a LUN reset command. Host-interface controller has received a bus reboot Host-interface controller has encountered an unknown error Result of user action. Normal. Result of clearing an auto contingent alliance condition. If this message appears repeatedly, contact Technical Support. See page 305. Result of user action. Normal. The VTrak rebooted itself. If this message appears repeatedly, contact Technical Support. See page 305. An unidentified error occurred. If this message appears repeatedly, contact Technical Support. See page 305. 278
Reported Event Corrective Action Host-interface controller has encountered a system error Host-interface controller has encountered a fatal error Host-interface controller settings have changed Logical Drive Logical drive initialization has started Logical drive initialization has completed Logical drive initialization has paused Logical drive initialization has resumed Logical drive initialization has stopped Logical drive initialization marks the logical drive offline Logical drive initialization is aborted due to an internal error. Logical drive initialization is queued A new logical drive has been created Logical drive has been deleted Logical drive has been placed online Logical drive has been placed online. Possible data loss 279 Chapter 8: Troubleshooting A VTrak system error occurred. If this message appears repeatedly, contact Technical Support. See page 305. Restart the VTrak. See page 215. If this message appears repeatedly, contact Technical Support. See page 305. Result of user action. Normal. Result of user action. Normal. Logical drive is ready to use. Normal. Initialization paused because of user intervention, schedule or a higher priority background activity. Initialization has resumed again after a pause. Initialization stopped because of user intervention, schedule or the logical drive was deleted or went critical or offline. Initialization failure due to a failed disk drive. Replace the disk drive, delete and recreate the logical drive. See page 17 and page 127. System resources are low. Reduce system load or restart the VTrak. See page 215. Initialization has been set manually or by schedule. Result of user action. Normal. Result of user action. Normal. The physical drives of the array are restored to online status. One or more physical drives in the array went offline. See page 289.
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VTRAK E-Class E610f, E610s, E310f,
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Contents Chapter 1: Introduction to
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v Contents Chapter 4: Management wi
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vii Contents Chapter 4: Management
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ix Contents Chapter 5: Management w
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xi Contents Chapter 5: Management w
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xiii Contents Chapter 7: Technology
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Chapter 1: Introduction to VTrak Th
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Figure 3. VTrak E610f rear view RAI
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5 Chapter 1: Introduction to VTrak
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LUN Masking and Mapping: Supports m
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9 Chapter 1: Introduction to VTrak
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Chapter 2: VTrak Installation This
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13 Chapter 2: VTrak Installation 4.
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15 Chapter 2: VTrak Installation Th
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Installing Disk Drives 17 Chapter 2
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Figure 8. Disk drive mounting holes
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21 Chapter 2: VTrak Installation Ma
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23 Chapter 2: VTrak Installation Fi
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Figure 15.JBOD expansion with no si
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Configuring Direct Attached Storage
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29 Chapter 2: VTrak Installation Fi
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Figure 21. JBOD expansion with no s
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Connecting the Power 33 Chapter 2:
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Chapter 3: VTrak Setup This chapter
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Setting up VTrak with the CLI 37 Ch
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Setting up VTrak with the CLU 1. At
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41 Chapter 3: Setup Making Manual S
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3. When the log-in screen (Figure 2
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Automatic 45 Chapter 3: Setup When
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Advanced 47 Note Chapter 3: Setup F
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Using WebPAM PROe over the Internet
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Chapter 4: Management with WebPAM P
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Figure 1. The WebPAM PROe log-in sc
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Perusing the Interface 55 Chapter 4
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Using Tree View 57 Chapter 4: Manag
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Logging out of WebPAM PROe There ar
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Working with Subsystems 61 Chapter
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63 Chapter 4: Management with WebPA
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Viewing NVRAM Events 65 Chapter 4:
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Scheduling an Activity 69 Chapter 4
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9. Click the Submit button. Creatin
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Managing the Network Connection 77
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Managing Fibre Channel Connections
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Port Setting Information 81 Chapter
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Managing Storage Services 87 Chapte
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Making Telnet Settings 93 Chapter 4
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Changing the Startup Setting 95 Cha
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Deleting Netsend Recipients 97 Chap
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Importing a User Database 99 Chapte
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Restoring Factory Defaults 101 Chap
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Shutting Down the Subsystem 103 Cha
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Managing Controllers 105 Chapter 4:
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Upgradable items You can upgrade th
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109 Chapter 4: Management with WebP
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Figure 11. VTrak E610f and E610s fr
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• Enclosure Warning Temperature T
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Clearing Stale and PFA Conditions 1
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Managing Disk Arrays Disk Array Man
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• Media Patrol - Enabled or disab
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Deleting a Logical Drive To delete
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To prepare a disk array for transpo
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11. Click the Submit button. Initia
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Managing Spare Drives 141 Chapter 4
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Deleting Spare Drive 143 Chapter 4:
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Chapter 5: Management with the CLU
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Figure 4. The CLU main menu 149 Cha
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Running Quick Setup 151 Chapter 5:
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153 Chapter 5: Management with the
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Managing the Controllers Controller
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Locating the Controller 157 Chapter
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Locating a Power Supply 159 Chapter
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Setting an Alias 163 Chapter 5: Man
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Managing Disk Arrays Disk Array Man
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Creating a Disk Array - Express 167
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Managing the Network Connection 179
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Managing Fibre Channel Connections
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Viewing SAS Port Statistics 185 Cha
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Working with LUN Mapping LUN Mappin
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4. The mark is an asterisk (*) to t
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List of User Privileges 197 Chapter
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Working with Software Management So
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Making Telnet Settings 201 Chapter
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Making CIM Settings 203 Chapter 5:
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Clearing Statistics 207 Chapter 5:
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Shutting Down the Subsystem 209 Cha
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Restarting the Subsystem 211 Chapte
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Chapter 6: Maintenance This chapter
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215 Chapter 6: Maintenance 8. When
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217 Chapter 6: Maintenance 1. From
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Figure 2. Replacing an E310f/s powe
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221 Chapter 6: Maintenance Figure 7
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Page 241 and 242: Figure 19. Removing the battery ass
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Page 249 and 250: RAID 5 - Block and Parity Stripe 23
Page 251 and 252: RAID 10 - Mirror + Stripe 237 Chapt
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Page 255 and 256: RAID 60 Array No. of Drives No. of
Page 257 and 258: RAID 1E Recommended Applications fo
Page 259 and 260: Choosing Stripe Size 245 Chapter 7:
Page 261 and 262: Read Cache Policy 247 Chapter 7: Te
Page 271 and 272: Transition 257 Chapter 7: Technolog
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Page 275 and 276: Chapter 8: Troubleshooting This cha
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Page 285 and 286: WebPAM PROe Reports a Problem 271 C
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Page 303 and 304: Critical & Offline Disk Arrays 289
Page 305 and 306: Figure 13.Drive carrier LEDs 291 Ch
Page 307 and 308: Physical Drive Problems Physical Dr
Page 309 and 310: Enclosure Problems 295 Chapter 8: T
Page 311 and 312: Power Supplies Battery 297 Chapter
Page 313 and 314: Connection Problems 299 Chapter 8:
Page 315 and 316: 301 Chapter 8: Troubleshooting Brow
Page 317 and 318: Chapter 9: Support This chapter cov
Page 319 and 320: How can I be sure everything is wor
Page 321 and 322: Taiwan E-mail Support e-Support On-
Page 323 and 324: 309 Chapter 9: Support No other doc
Page 325 and 326: Appendix A: Useful Information The
Page 327 and 328: Installing a Second Cache Battery 3
Page 329 and 330: Index Numerics 10GB Truncate 108, 1
Page 331 and 332: delete disk array 125, 169 initiato
Page 333 and 334: information, cont. physical drive 1
Page 335 and 336: offline, cont. physical drive 119,
Page 337 and 338: eported events, cont. logical drive
Page 339 and 340: system reported event 287 T Table R
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