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VTrak E-Class Product Manual - Promise Technology, Inc.

VTrak E-Class Product Manual - Promise Technology, Inc.

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Chapter 6: Maintenance<br />

This chapter covers the following topics:<br />

• Updating the Firmware in WebPAM PROe (page 213)<br />

• Updating the Firmware in the CLU (page 216)<br />

• Replacing a Power Supply (page 218)<br />

• Replacing a Cooling Unit Fan or Blower (page 219)<br />

• Replacing a Cache Battery (page 224)<br />

• Replacing a RAID Controller (page 228)<br />

Updating the Firmware in WebPAM PROe<br />

A firmware update consists of the following actions:<br />

• Downloading the Firmware Image File (page 213)<br />

• Updating Firmware from TFTP Server (page 213) or<br />

Updating Firmware from your PC (page 214)<br />

• Restarting the Subsystem (page 215)<br />

Downloading the Firmware Image File<br />

Go to the <strong>Promise</strong> website at http://www.promise.com/support and download the<br />

latest firmware image (.img) file to your TFTP server or your PC. The firmware<br />

update image file includes all of the files for the <strong>VTrak</strong>, including:<br />

• Firmware<br />

• Software<br />

• Kernel<br />

• RedBoot<br />

• Other files<br />

Updating Firmware from TFTP Server<br />

To update the firmware from a TFTP server:<br />

1. Click the Subsystem icon in Tree View.<br />

2. Click the Administrative Tools icon.<br />

3. Click on the Software Management icon.<br />

4. Click on the Firmware Update tab.<br />

5. Do one of the following actions:<br />

• Click on the Download from TFTP Server option, then click on the Next<br />

button.<br />

213

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