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Implementation of Metal Casting Best Practices - EERE - U.S. ...

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5.2 Reluctance in Investigation for Root Cause<br />

A commonly observed aspect during this analysis was that many foundries and die casters were<br />

not committed to determining the root cause <strong>of</strong> the imperfections in their products or in the<br />

facility used for their production. Due to the economic pressures <strong>of</strong> the competitive metal casting<br />

industry, many casters solely focus on shipping products fast rather than on minimizing number<br />

<strong>of</strong> imperfections. In general, the metal caster will incorporate the expense <strong>of</strong> the imperfections<br />

into their cost structure rather than exploring opportunities to reduce or eliminate these expenses.<br />

There is a willingness to accept high level <strong>of</strong> imperfections, which creates a culture <strong>of</strong> complying<br />

with mediocrity. While this phenomenon does not always occur throughout an entire plant, it was<br />

frequently observed in specific areas <strong>of</strong> a plant. One case that exemplified this phenomenon was<br />

the extremely high scrap rate on a particular part produced at Die <strong>Casting</strong> Facility-2 (page 42).<br />

This plant had an internal scrap rate <strong>of</strong> over 20% on a particular casting. Thus, in order to<br />

produce 100 good castings, the facility had to produce 125 castings overall. The facility had five<br />

die casting machines working round the clock to produce this casting, which meant that one<br />

machine each day was essentially dedicated to producing scrap castings. This part is a legacy<br />

part that was designed 10 to 15 years ago. Initially the facility had examined ways to reduce the<br />

scrap rate <strong>of</strong> this part. However, they abandoned searching for a permanent remedy after several<br />

failed efforts. Die <strong>Casting</strong> Facility-2 accepted the flawed process and instead incorporated the<br />

expense <strong>of</strong> this scrap rate into their cost <strong>of</strong> doing business. Eppich Technologies when visiting<br />

another die caster who had reduced its internal scrap rate from 35% to 25% noted a similar<br />

instance. Having achieved this drop, the facility was content with the improved performance and<br />

abandoned efforts for further scrap reduction. Thus, a 25% scrap level became acceptable. These<br />

examples are two extreme cases. Nonetheless, these types <strong>of</strong> practices will greatly jeopardize a<br />

plant’s ability to compete in the long run.<br />

Some facilities were found to seek solutions in some areas but ignore problems in others. For<br />

example, at Die <strong>Casting</strong> Facility-1 (page 36), management implemented a number <strong>of</strong> industry<br />

best practices and incorporated a number <strong>of</strong> <strong>Metal</strong> <strong>Casting</strong> R&D project results into their<br />

operation. The facility was at the cutting edge <strong>of</strong> implementing fatigue-resistant die materials due<br />

to their participation in critical plant trials performed by a university and funded by the <strong>Metal</strong><br />

<strong>Casting</strong> R&D portfolio. The facility widely publicized this effort and has become an advocate for<br />

the research results. Yet the facility tended to overlook some simple housekeeping improvements,<br />

such as ignoring the need to keep their furnace openings sealed. A significant amount <strong>of</strong><br />

hydraulic oil was observed on the floor and considerable heat was being lost through furnace<br />

openings. Preliminary calculations showed that the heat loss was approaching their pr<strong>of</strong>it <strong>of</strong><br />

approximately $1 million in sales. There seemed a willingness to accept these inefficiencies and<br />

factors within the melting department. However, in other departments, such as machining<br />

operations, housekeeping was exceptional. This shows the lack <strong>of</strong> departmental champions or<br />

commitment by plant management to hold all <strong>of</strong> the departments to a common standard.<br />

Committing to the investigation and elimination <strong>of</strong> root causes has improved product reliability,<br />

competitiveness, and the financial bottom line at Aluminum <strong>Casting</strong> Facility-1 (page 75). This<br />

facility participated in a research program, Improvements in Efficiency <strong>of</strong> Melting for Die<br />

<strong>Casting</strong>, conducted by a team from Case Western Reserve University with cost-share funding<br />

from <strong>Metal</strong> <strong>Casting</strong> R&D. During their site visit, the team from Case Western took metal<br />

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