Operational Interface Procedures for the South Pole TDRSS Relay ...

More documents

Recommendations

Info

9.1 Problem Reports 9.1.1 Purpose Section 9. Reporting Procedures This procedure establishes the method by which SPTR elements disseminate information concerning SPTR communications. 9.1.2 Participants a. NCC. b. SPTR Elements. c. WSC. d. Malabar Ground Station. 9.1.3 Procedure a. In the event an operational problem arises, that affects scheduled operations, the SPTR element, at which the anomaly arose, submits a SPTR Problem Report (PRT) to the SPTR e-mail collective. A SPTR problem report may also be initiated by any user of the SPTR. The report should contain at minimum the following information items: 1. Description of problem (include real time IP data connectivity and/or retrieval of file server data. 2. Time frame of problem 3. Impact to operations 4. Description of any resolution taken (if known or if applicable) b. The NCC does not troubleshoot Internet IP problems but can coordinate and resolve problems within the NASA Science Internet (NSI) network. c. Problems concerning the TDRS will be coordinated and resolved by the NCC with WSC. WSC will report failures/problems according to paragraph 9.3. The NCC will contact NISN and/or SPTR Sustaining Engineering at GSFC as appropriate to assist in working SPTR problems. a2302s9 9-1 532-OIP-NCC/SPTR
NOTE In addition to problem reports, the WSC Daily Operations Summary (DOS) will note any problems associated with the WSC/TDRSS equipment or operations. Also, the NCC STDN Daily Report (SDR) will note any reported problem that affected SPTR operations. a2302s9 9-2 532-OIP-NCC/SPTR
Page 1: 532-OIP-NCC/SPTR MISSION OPERATIONS
Page 4 and 5: Title iii through xii 1-1 through 1
Page 6 and 7: Contents 1.1 Purpose...............
Page 8 and 9: Section 7. Operations Procedures 7.
Page 10 and 11: 1.1 Purpose Section 1. Introduction
Page 12 and 13: While TDRS-1 is supported at the Wh
Page 14 and 15: 1.4 Reference Documents a. South Po
Page 16 and 17: d. Provide customer services accoun
Page 18 and 19: 2.5 White Sands Complex 2.5.1 Descr
Page 20 and 21: d. Site Specialist (SS). The SS is
Page 22 and 23: 3.1 General Section 3. SPTR Site Ov
Page 24 and 25: Figure 3-2. Main Dome a2302s3 3-3 5
Page 26 and 27: Figure 3-4. SPTR Site Configuration
Page 28 and 29: 3.6 Primary Points of Contact a. Th
Page 30 and 31: 4.2 Document Change Notice 4.2.1 Pu
Page 32 and 33: 4.4 STDN Network Directive 4.4.1 Pu
Page 34 and 35: 5.2 Routine Voice Circuit Configura
Page 36 and 37: 5.3 E-Mail Communication 5.3.1 Purp
Page 38 and 39: 5.4 Facsimile Operations 5.4.1 Purp
Page 40 and 41: 6.1 Scheduling 6.1.1 Purpose Sectio
Page 42 and 43: 6.2 Briefing Messages 6.2.1 Purpose
Page 44 and 45: 7.2 Internet Continuity Checks 7.2.
Page 46 and 47: 7.4 User Science Files Management 7
Page 48 and 49: 7.6 Maintenance and Operations Coor
Page 52 and 53: 9.2 TDRSS Trouble Report 9.2.1 Purp
Page 54 and 55: Appendix A. SPTR Software Users Gui
Page 56 and 57: Figure A-1. SPTR Local Main Display
Page 58 and 59: A.2.5 K-Band Equipment Area A.2.5.1
Page 60 and 61: A.3.1 Log in/Log off a. To obtain a
Page 62 and 63: TBS Figure A-3. Up/Down Converter D
Page 64 and 65: Figure A-5. Satellite Modem Detaile
Page 66 and 67: A.6.2.3 Faults Area This area is di
Page 68 and 69: Figure A-6. South Pole File Server
Page 70 and 71: A.8.2 Spectrum Analyzer Settings Bo
Page 72 and 73: A.9.2 UPS #1 and #2 Status This are
Page 74 and 75: Appendix B. South Pole Local Operat
Page 76 and 77: Appendix C. South Pole Equipment Ma
Page 78 and 79: FTP File transfer protocol GCE Grou
Page 80 and 81: SPTR South Pole TDRSS Relay SS Site
Page 82: 532-OIP-NCC/SPTR

Operational Interface Procedures for the South Pole TDRSS Relay ...

You also want an ePaper? Increase the reach of your titles

Delete template?

Save as template?